ManageEngine IT360 and NETSCOUT InfiniStreamNG compete in the IT management domain. ManageEngine IT360 stands out for its cost-effectiveness and customer support, while NETSCOUT InfiniStreamNG leads in features and data handling capabilities.
Features: ManageEngine IT360 offers integrated management, covering application, network, and help desk functionalities. It supports streamlined IT operations with centralized management and customizable dashboards. NETSCOUT InfiniStreamNG focuses on advanced network monitoring, forensic analysis, and security with in-depth traffic visibility and troubleshooting capabilities.
Room for Improvement: ManageEngine IT360 could improve its scalability options and offer more advanced analytics. Enhancements in automation features would benefit its user base. A broader third-party integration capability would also add value. NETSCOUT InfiniStreamNG might benefit from a simplified setup process. Reducing dependency on technical expertise for deployment could widen its appeal. Enhancements in user interface intuitiveness and cost management options could attract more customers.
Ease of Deployment and Customer Service: ManageEngine IT360 is recognized for its simple deployment process coupled with responsive customer service. The straightforward installation process minimizes technical challenges. NETSCOUT InfiniStreamNG, while involving a more detailed setup, is supported by comprehensive service ensuring effective resolution of technical issues.
Pricing and ROI: ManageEngine IT360 is appreciated for competitive pricing and attractive ROI, catering to budget-sensitive organizations. It provides significant value for investment in IT management. NETSCOUT InfiniStreamNG has a higher price point but delivers substantial ROI through its extensive network analysis capabilities, appealing to firms seeking to maximize network efficiency.
With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.
NETSCOUT’s new ISNG platform harnesses the power of IP intelligence by mining traffic in real-time to deliver accurate and actionable data for service assurance, cybersecurity and business intelligence applications. The InfiniStreamNG platform fully supports the nGeniusONE and Iris application suites.
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