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ManageEngine Endpoint Central vs Microsoft Intune comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
ManageEngine Endpoint Central delivers rapid ROI through automation, enhancing productivity and cost savings, despite some challenges.
Sentiment score
5.6
Microsoft Intune enhances efficiency and ROI by reducing IT workload, costs, and leveraging existing licenses with robust security features.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
IT Systems Engineer at Syracuse University
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Subject Matter Expert at Engage IT Services Pvt Ltd
Importantly, when someone leaves the company, it helps protect document access on their devices.
Channels & Alliances Head at Link Development
 

Customer Service

Sentiment score
5.0
ManageEngine Endpoint Central customer service receives mixed reviews, with praise for promptness and professionalism but criticisms on communication and documentation.
Sentiment score
5.6
Microsoft Intune support varies; some users laud quick help, others cite delays and issues, premium support is generally better.
The support team is available via chat and will create a ticket if they're not available, providing assistance even for small issues.
Manager - IT at Milliman
While they are generally good, there could be improvements in their response times to align with our SLAs.
Infrastructure Lead at Dar Global
The technical support is good because we are in direct contact with the development team technician in India.
Ict Manager at a transportation company with 201-500 employees
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
IT Systems Engineer at Syracuse University
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Engineer at a healthcare company with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.7
ManageEngine Endpoint Central scales well, managing numerous endpoints efficiently with flexible deployment and integration options for various infrastructures.
Sentiment score
6.8
Microsoft Intune is scalable and flexible, ideal for various enterprises, though improvements are needed for macOS and iOS devices.
I would rate scalability as eight as well; the ability to scale is a good point.
Ict Manager at a transportation company with 201-500 employees
The scalability of Microsoft Intune is ten out of ten.
Solutions Architect at a computer software company with 51-200 employees
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Director at Provisioned
 

Stability Issues

Sentiment score
7.9
ManageEngine Endpoint Central is favored for its stability, reliability, prompt issue resolution, and high user ratings despite minor lags.
Sentiment score
6.6
Microsoft Intune is generally stable and reliable, with minor issues attributed to environmental factors rather than inherent instability.
ManageEngine prefers not to display any information if it cannot be properly gathered.
Solutions Consultant at Team Computers
The product is very stable, especially with the cloud version.
IT Manager at Alpine Creations Ltd
We haven't encountered issues very frequently.
Manager - IT at Milliman
We have not experienced downtime, bugs, or glitches.
Head of IT at TWM SOLICITORS LLP
It appears Microsoft Intune undergoes changes without informing customers.
Support Engineer at a tech services company with 201-500 employees
Microsoft Intune has been very stable.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
 

Room For Improvement

Users seek better QA, Linux support, integration, UI, and cloud features with enhanced deployment, reporting, and pricing in Endpoint Central.
Microsoft Intune needs improvements in reporting, integration, real-time policy application, device compliance, and enhanced user interface simplicity.
It would be great if there was a smarter solution to address this issue.
IT Manager at Alpine Creations Ltd
Endpoint Central does not support Linux, which makes it challenging to patch Linux machines using commands.
Manager - IT at Milliman
A better monitoring tool to analyze network traffic related to patch management would be something good to see inside the product.
Ict Manager at a transportation company with 201-500 employees
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
Strategy & Portfolio Advisor at a insurance company with 1,001-5,000 employees
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Engineer at a healthcare company with 5,001-10,000 employees
 

Setup Cost

ManageEngine Endpoint Central is cost-effective for endpoint management, though licensing complexity and variable pricing may apply.
Microsoft Intune offers cost-effective integration with Microsoft 365, providing competitive pricing and value through flexible licensing and bundling.
ManageEngine products offer reasonable prices for their product quality.
Manager - IT at Milliman
The pricing is cheaper compared to other MDM products.
IT Specialist at zLink,Inc
I would rate the pricing as seven; it is quite expensive from my point of view for ManageEngine Endpoint Central.
Ict Manager at a transportation company with 201-500 employees
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
Senior Systems Architect IV at a aerospace/defense firm with 10,001+ employees
The Intune suite and add-ons, such as batch management and remote help, are costly.
Technical Sales Professional (Microsoft Modern Workplace) at Alnafitha IT
It costs approximately forty euros per user per month.
Cyber Security Officer at Gudu
 

Valuable Features

ManageEngine Endpoint Central provides centralized IT management, enhancing security, troubleshooting, and software deployment across multiple operating systems.
Microsoft Intune offers seamless cloud integration, security, and flexible device management across platforms, enhancing productivity and administration efficiency.
ManageEngine Endpoint Central is straightforward to use and implement.
IT Manager at Alpine Creations Ltd
ManageEngine Endpoint Central has significantly simplified my device management practices.
Infrastructure Lead at Dar Global
The GUI of Endpoint Central is very user-friendly, which simplifies the process of training new users.
Manager - IT at Milliman
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Microsoft Practice Lead at a tech services company with 11-50 employees
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
Windows Autopatch is the most valuable because it removes the burden of patch management.
Director at Provisioned
 

Categories and Ranking

ManageEngine Endpoint Central
Ranking in Enterprise Mobility Management (EMM)
3rd
Ranking in Unified Endpoint Management (UEM)
2nd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
69
Ranking in other categories
Client Desktop Management (1st)
Microsoft Intune
Ranking in Enterprise Mobility Management (EMM)
1st
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
307
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Microsoft Security Suite (1st)
 

Mindshare comparison

As of January 2026, in the Unified Endpoint Management (UEM) category, the mindshare of ManageEngine Endpoint Central is 9.6%, down from 10.8% compared to the previous year. The mindshare of Microsoft Intune is 28.2%, down from 34.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM) Market Share Distribution
ProductMarket Share (%)
Microsoft Intune28.2%
ManageEngine Endpoint Central9.6%
Other62.2%
Unified Endpoint Management (UEM)
 

Featured Reviews

SR
Manager - IT at Milliman
The user-friendly interface and effective patch management streamline server maintenance
There are times when we have a particular software installed in our system, but we do not receive patches for it from Endpoint Central. The support team mentions that the software may not be updated in their database yet, which requires us to raise a request for their database update. This lack of regular database updates has been an issue. Additionally, Endpoint Central does not support Linux, which makes it challenging to patch Linux machines using commands. Support for Linux, such as CentOS or Ubuntu, would be highly beneficial.
AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
report
Use our free recommendation engine to learn which Unified Endpoint Management (UEM) solutions are best for your needs.
879,768 professionals have used our research since 2012.
 

Answers from the Community

NC
Content Manager at PeerSpot
Nov 17, 2021
Nov 17, 2021
ManageEngine has a great patch management feature. It is actually one of my favorite features because it allows you to approve or decline whichever windows or third-party patches you want. You can also schedule them during off hours, force reboots, or even wake devices up for patching. ManageEngine also has a very small yet powerful installation file, which I found very easy to deploy across th...
See 2 answers
MN
Manager, Information Technology Support at Innoveo
Oct 25, 2021
Hi . I use both systems . Intune is simply too good to configure a system via autopilot and enforce AD/ Azure AD policy whereas Desktop Central is excellent for patching  Desktop Central is great for patch deployment and software deployment but falls short on many other fronts like correctly reporting information - I had to raise tickets to their support to get it fixed  Intune too has its issues - I does not have an inventory reporting functionality The company portal is an app which has to be installed on the endpoint . The reporting mechanism is not on par with Desktop Central.  DC does not have the OS deployment capability ( OS Deployer is an add on) whereas Intune has the Autopilot capability built into the system to remote install the laptop including enabling bitlocker encryption DC has strong patch deployment capability whereas its bit vague on Intune This list goes on so Im stopping here 
Janet Staver - PeerSpot reviewer
Tech Blogger
Nov 17, 2021
ManageEngine has a great patch management feature. It is actually one of my favorite features because it allows you to approve or decline whichever windows or third-party patches you want. You can also schedule them during off hours, force reboots, or even wake devices up for patching. ManageEngine also has a very small yet powerful installation file, which I found very easy to deploy across the network even though I have several remote locations. Considering that ManageEngine is a multi-asset and IT process manager, it enables you to effectively manage all of the assets very well and has a very intuitive and dynamic interface. One thing I dislike about ManageEngine is their software deployment tools. It’s great for mass deployments but I wish it included one-off deployments to a single computer. Also, in order to enable the file transfer option when you are using it for the first time, you have to install a plugin. Sometimes the control center can be a little slow, too. Microsoft Intune is robust and it allows you to deploy applications to its enrolled devices. This makes it a beneficial solution in asset management and also patching machines. It also gives you the ability to restrict user actions on their machines, which I find to be very helpful from a security standpoint. In general, Microsoft Intune’s enrollment process on devices is straightforward and easy. You can set policies, and administrators are able to guide users on how to enroll their machines. One major downside of Microsoft Intune for me is that it has inferior and poor quality device reporting. Conclusion:Overall, I would recommend ManageEngine because not only is it a well-developed tool, but it also provides an excellent adaptation to its interface, and I have found its implementation and use to be nothing less than exceptional.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Government
7%
Computer Software Company
11%
Manufacturing Company
10%
Financial Services Firm
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise15
Large Enterprise35
By reviewers
Company SizeCount
Small Business119
Midsize Enterprise47
Large Enterprise152
 

Questions from the Community

How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What do you like most about ManageEngine Endpoint Central?
Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there there were some features as the tenant on the earliest version. Now it's it's almos...
What is your experience regarding pricing and costs for ManageEngine Endpoint Central?
I would rate the pricing as seven; it is quite expensive from my point of view for ManageEngine Endpoint Central.
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
 

Also Known As

ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
Mitchells and Buzzers, Callaway
Find out what your peers are saying about ManageEngine Endpoint Central vs. Microsoft Intune and other solutions. Updated: December 2025.
879,768 professionals have used our research since 2012.