We performed a comparison between ManageEngine Desktop Central and Microsoft Intune based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, ManageEngine Desktop Central seems to be the more favorable product. Its ease of deployment, its solid set of features, its affordable pricing, and its service and support all top Microsoft Intune’s offerings.
"The initial setup is easy."
"The most valuable in Desktop Central is the way it is tightly coupled with the rest of the modules and the entire gamut of ManageEngine."
"Everything is easily centralized and managed under this one product."
"The solution is stable."
"Its cross-platform capabilities and the ability to do both OS-level patching and third-party patching are valuable. It is difficult to find a software product that will do all that for you out of the box, and you don't have to do any configuration other than your initial setup. Once you do that, there is a very minimalistic approach to getting it operational. You can have it up and running within a 20-minute time span."
"The patch management aspect of the solution is the most valuable part for us."
"The initial setup is pretty straightforward."
"The solution is definitely scalable."
"The performance of Microsoft Intune is good."
"The most valuable feature is the UEM capabilities."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"For the price, the features included with Microsoft are appealing."
"The solution is easy to use."
"The solution is easy to use and it has good performance."
"The Autopilot feature is fantastic. It is a Microsoft product, so it deals best with Microsoft operating systems, but it can integrate with iOS, Mac OS, Linux, and Android."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"The reporting analytics could improve in ManageEngine Desktop Central. However, there are some third-party add-ins or modules you can purchase to do reporting analytics."
"ManageEngine Desktop Central is very limited. When you scan your system, it will only recognize Microsoft Windows Defender and BitLocker."
"The pricing could be a bit better."
"The performance sometimes lags a bit because the solution is demanding on system resources."
"The solution should be better at integrating with other solutions."
"ManageEngine Desktop Central should keep up with some of the features that other major vendors are providing, such as Microsoft."
"The solution lacks some configuration."
"The team I've currently got is not using it particularly well, due to the fact that they don't know how to use it particularly well. They've not done any training and so on."
"I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved."
"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."
"There can be delays in the deployment of new policies."
"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem."
"The solution could improve by having better integration with Apple."
"It would be helpful if there was proactive remediation."
"The closest Microsoft Intune can be to GPOs, the better. There needs to be more granularity on application deployments. However, they have done better recently with the application deployments."
"The synchronization could be improved."
ManageEngine Desktop Central is ranked 4th in Enterprise Mobility Management (EMM) with 24 reviews while Microsoft Intune is ranked 1st in Enterprise Mobility Management (EMM) with 71 reviews. ManageEngine Desktop Central is rated 8.2, while Microsoft Intune is rated 8.0. The top reviewer of ManageEngine Desktop Central writes "Useful for patching and software deployment, but needs a proactive remediation feature ". On the other hand, the top reviewer of Microsoft Intune writes "Unified endpoint management that has the flexibility of stand-alone components". ManageEngine Desktop Central is most compared with Microsoft Endpoint Configuration Manager, VMware Workspace ONE, ManageEngine Patch Manager Plus, Jamf Pro and Symantec Client Management Suite, whereas Microsoft Intune is most compared with VMware Workspace ONE, Jamf Pro, Google Cloud Identity, IBM MaaS360 and SOTI MobiControl. See our ManageEngine Desktop Central vs. Microsoft Intune report.
See our list of best Enterprise Mobility Management (EMM) vendors.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
ManageEngine has a great patch management feature. It is actually one of my favorite features because it allows you to approve or decline whichever windows or third-party patches you want. You can also schedule them during off hours, force reboots, or even wake devices up for patching. ManageEngine also has a very small yet powerful installation file, which I found very easy to deploy across the network even though I have several remote locations. Considering that ManageEngine is a multi-asset and IT process manager, it enables you to effectively manage all of the assets very well and has a very intuitive and dynamic interface.
One thing I dislike about ManageEngine is their software deployment tools. It’s great for mass deployments but I wish it included one-off deployments to a single computer. Also, in order to enable the file transfer option when you are using it for the first time, you have to install a plugin. Sometimes the control center can be a little slow, too.
Microsoft Intune is robust and it allows you to deploy applications to its enrolled devices. This makes it a beneficial solution in asset management and also patching machines. It also gives you the ability to restrict user actions on their machines, which I find to be very helpful from a security standpoint. In general, Microsoft Intune’s enrollment process on devices is straightforward and easy. You can set policies, and administrators are able to guide users on how to enroll their machines. One major downside of Microsoft Intune for me is that it has inferior and poor quality device reporting.
Conclusion:
Overall, I would recommend ManageEngine because not only is it a well-developed tool, but it also provides an excellent adaptation to its interface, and I have found its implementation and use to be nothing less than exceptional.
Hi . I use both systems . Intune is simply too good to configure a system via autopilot and enforce AD/ Azure AD policy whereas Desktop Central is excellent for patching
Desktop Central is great for patch deployment and software deployment but falls short on many other fronts like correctly reporting information - I had to raise tickets to their support to get it fixed
Intune too has its issues - I does not have an inventory reporting functionality
The company portal is an app which has to be installed on the endpoint . The reporting mechanism is not on par with Desktop Central.
DC does not have the OS deployment capability ( OS Deployer is an add on) whereas Intune has the Autopilot capability built into the system to remote install the laptop including enabling bitlocker encryption
DC has strong patch deployment capability whereas its bit vague on Intune
This list goes on so Im stopping here