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ManageEngine Applications Manager vs Portkey comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Applications M...
Ranking in Application Performance Monitoring (APM) and Observability
47th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
18
Ranking in other categories
Cloud Monitoring Software (32nd)
Portkey
Ranking in Application Performance Monitoring (APM) and Observability
26th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of ManageEngine Applications Manager is 0.8%, up from 0.6% compared to the previous year. The mindshare of Portkey is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Portkey0.3%
ManageEngine Applications Manager0.8%
Other98.9%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

SN
Senior System Engineer at Qatar Petroleum
Managing application health has become simpler but new monitoring features still need faster delivery
I use application discovery and dependency mapping. It helps with managing application health What I like about ManageEngine Applications Manager is the ease of use and ease of deployment. I cannot remember anything specific for future updates of the product. The new features take a lot of time…
Shravan Revanna - PeerSpot reviewer
Software Engineer at klydo.in
Centralized AI control has standardized our workflows and delivers faster, more reliable features
There are definitely some places where Portkey can be improved. Overall, the experience has been positive, but the first area is analytics and reporting. While the observability feature is excellent, we would like to have richer historical analytics and customizable dashboards. For example, it would be useful to see trends by applications and teams or features over long periods without exporting data to an external BI tool. Another area is governance for large organizations. As AI adoption grows, enterprises need more granular, role-based access control. We would like to see more advanced AI evaluation capability built into the platform itself, including features such as prompt versioning and automated quality scoring and regression testing. Finally, while the platform is supported with multiple providers, we would welcome even more intelligent routing capabilities, such as automatically selecting the best model based on latency, cost, and task complexity using configurable policies. These are not major pain points, but they are enhancements that would make an already strong platform even more valuable for an organization that scales their AI workloads. Documentation and onboarding could be enhanced. Portkey is developer-friendly, but we need more end-to-end references, architecture, and implementation guides for common AI patterns. This would help teams adopt it even faster. I did not give Portkey a perfect score because while it has become a foundational component in our AI stack and solves several operational challenges, I would still like to see deeper analytics, stronger enterprise governance features, and more built-in AI evaluation capabilities, especially for prompt testing, regression analysis, and model benchmarking. I would be comfortable recommending Portkey to any organization that is building multiple AI applications or wants to manage a scalable way to handle LLM providers and produce AI traffic.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I found Application Manager better than other products, including Solarwinds, because there are so manys option in Application Manager that makes it unique, such as supporting all servers, networks, cloud systems etc."
"The anomaly detection feature helps with maintaining the system's health. It is regarding our IT incident center."
"I am impressed with the tool's reporting feature which is simple."
"The features on the dashboard of ManageEngine Application Manager are much better than these other solutions, and I found that those solutions can be quite costly in comparison."
"Price is the big issue here in Pakistan and they offer a very good price."
"We have a very good and long relationship with ManageEngine support guys, and they provide very good support for us."
"ITSM is a valuable feature, it complies with the requirements in Pakistan."
"What I like most about ManageEngine Applications Manager is its price point, apart from its technicalities. The solution is cheaper than its competitors. ManageEngine Applications Manager has helpful documentation that makes setting it up straightforward."
"Portkey is totally stable; it is one of the best software solutions in the market for this purpose."
"Portkey definitely provides a solid alternative solution for the agent and large model hosting platforms, and it is very helpful for us to explore the possibilities across the industry rather than staying with a few mainstream options."
"Overall, Portkey has had a huge business impact in terms of cost savings and operational efficiency."
"Portkey has significantly improved the organization by streamlining the AI processes being followed."
"Portkey's visualization is excellent, I particularly appreciate the multiple capabilities they have introduced, especially the MCP gateway, which is outstanding, the caching mechanism is very good, and the logs and traceability features are also excellent."
 

Cons

"I assess the impact of real-user monitoring of this product on my application's performance as not good. I am not satisfied with monitoring."
"The problem is that implementation requires a significant amount of mapping effort."
"At the moment, we are not finding this solution to be very stable. We've had a lot of calls with the vendor to sort things out."
"The agent often crashes when there is too much load on the application side. If a sudden storm of data comes in, the agent crashes down most of the time."
"Even with the top-notch dashboard, it could be made stronger in order to have an additional plug-in for analytics."
"My suggestion for improving this feature is to also monitor the end-user experience for application clients and servers."
"The integration process with third party tools poses some challenges; enhancing the robustness of these integrations could greatly improve overall functionality and user experience."
"Lacks an SIEM solution which can be found in other products."
"However, one thing I would like to say is that it could have better documentation."
"End-to-end traceability is not fully fulfilled. They are only fulfilling about 50 to 60 percent of our end-to-end agent traceability requirements, and the remaining functionality needs to be implemented."
"The main area for improvement is onboarding and trial experience."
"There are definitely some places where Portkey can be improved."
"One major problem I see with Portkey is that when I had not yet started any trial, it started to denote that I had exceeded the prompt limit."
 

Pricing and Cost Advice

"The cost of this solution is not too bad, although it could be cheaper considering what you're getting for the price."
"It is a cost-effective solution."
"Its price is good."
"The annual licensing depends on the number of monitors you have connected. Once you get to two hundred monitors you can see the price reflect."
"The solution is noted for its cost-effectiveness, a crucial consideration for potential users."
"ManageEngine Applications Manager has reasonable pricing. It's more affordable than other solutions in the market. My company has an instance-based license for ManageEngine Applications Manager. You can purchase a yearly subscription or a perpetual license. The standard license covers most features, but you can still have some paid add-ons."
"Price-wise, it is a cheap tool...The solution's licensing model is subscription-based, in which yearly payments are to be made."
"The licensing costs for ManageEngine Applications Manager are around $1,200 per year. For additional monitors, you have to pay extra."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Construction Company
12%
Manufacturing Company
10%
Comms Service Provider
9%
Non Profit
33%
Computer Software Company
13%
Construction Company
10%
Retailer
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise10
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Applications Manager?
I am satisfied with the licensing cost for ManageEngine Applications Manager.
What needs improvement with ManageEngine Applications Manager?
The new features take a lot of time to be implemented, and that could be improved about ManageEngine Applications Manager. If I were requesting a new feature that is not existing, making it availab...
What is your primary use case for ManageEngine Applications Manager?
I use application discovery and dependency mapping. It helps with managing application health.
What is your experience regarding pricing and costs for Portkey?
Regarding pricing and licensing, the cost was relatively low because Portkey sits in front of our existing AI infrastructure. From a licensing perspective, I appreciate that the pricing model is pr...
What needs improvement with Portkey?
Portkey does not have an agent registry, which is a feature they should implement in a future release. We need to capture metadata of agents, and this capability is currently missing. End-to-end tr...
What is your primary use case for Portkey?
Our client is completely using AWS products. For AI gateways, we are using Portkey, which is the product we have implemented, and we are leveraging all AWS services for internal application develop...
 

Also Known As

Applications Manager
No data available
 

Overview

 

Sample Customers

Certis Europe, Financial Domain, SaaS Office Suite, On Demand TV, Parliament's IT Systems, Sastra Technologies, UniServity
Information Not Available
Find out what your peers are saying about ManageEngine Applications Manager vs. Portkey and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.