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Make vs Pipefy comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Automation enhances efficiency, cuts labor costs by 50%, boosts ROI, and saves time on reporting, content, and CRM tasks.
Sentiment score
6.2
Pipefy optimized workflows by reducing time, costs, and errors, boosting productivity and enabling efficient, data-driven decision-making.
I have indeed seen a return on investment as it has saved us hundreds of hours in repetitive tasks, streamlining our follow-up to the leads that we are generating.
Network Engineer at AT&T
I implemented a booking system for my client that previously required data to be entered directly into Google Sheets and reminders to be sent manually; using Make, they have saved about 50% of their time, which equals one labor resource, translating to a significant amount of money saved.
Founder at WebEase
With that extra time each month, I could focus more on sales and upscaling my business, so it is really worth it.
In terms of money and time saved, Pipefy is a great time saver overall, reflecting in analysts handling additional projects beyond ticket management.
Finance Analyst at a media company with 5,001-10,000 employees
I have indeed seen a return on investment by automating the organization's processes in a way that reduces response time, diminishes human errors, and saves time.
IT Technician at HCLSoftware
Since using Pipefy, I estimate that we have saved 50% in time and costs.
Software Firmware Engineer at Kohler Co.
 

Customer Service

Sentiment score
5.5
Make's responsive customer support and abundant self-help resources efficiently resolve user issues, fostering an active, supportive community.
Sentiment score
5.5
Pipefy offers accessible, responsive service but some customers find dealing with intermediaries instead of direct contact frustrating.
We have escalated a few issues that we faced during some integrations, and we received reasonable responses from Make support.
Chief Executive Officer at Ashtex Solutions
They were doing the best job for my use cases and my problems.
Bubble.Io | Xano | No Code | Mba | Make | Zapier | Full Stack at Indian Railways
When I had a problem during the pricing payment, the customer support handled it very well.
Freelancer at a consultancy with 11-50 employees
This is cumbersome, and I find direct customer service with Pipefy to be lacking.
Finance Analyst at a media company with 5,001-10,000 employees
They are solution-oriented and overall very unparalleled.
IT Technician at HCLSoftware
They have been very proactive in helping us with any queries or challenges that we face.
Software Firmware Engineer at Kohler Co.
 

Scalability Issues

Sentiment score
5.5
Make is scalable and effective for complex workflows, but pricing and workflow setup can challenge some users.
Sentiment score
6.3
Pipefy's scalability efficiently manages workload increases, supporting organizational growth and adapting to changing user needs.
When you have an error, it is very hard to do error handling and debugging.
Automation Engineer at a tech services company with 501-1,000 employees
It can handle increasing workloads or more complex automations easily, but I need to set up each and every component carefully.
Developer at a educational organization with 51-200 employees
Make's scalability is very good, and if the pricing were lower, I could scale a lot more.
Founder at WebEase
Pipefy's scalability is definitely noteworthy.
Finance Analyst at a media company with 5,001-10,000 employees
Pipefy's scalability is excellent, as it has been able to scale up as our organization's growth needs arise, making it a very scalable tool.
IT Technician at HCLSoftware
 

Stability Issues

Sentiment score
7.3
Make is mostly stable and reliable for users, with occasional minor bugs and issues that don't hinder overall performance.
Sentiment score
8.0
Pipefy is stable with no downtime, though some server challenges exist, offering effective and consistent performance overall.
Pipefy has been very stable, and I have not experienced any downtime or lagging issues.
IT Technician at HCLSoftware
 

Room For Improvement

Users seek enhanced developer-friendliness, integrations, documentation, pricing, ease of use, security, stability, support tools, and customization.
Pipefy should enhance process paths, integrations, scalability, automation, user support, and tutorials while improving dashboards and server speed.
There should be clarity about whether the data is secure while passing through these automations or integrations created within Make.
Chief Executive Officer at Ashtex Solutions
I would love to have more detailed logs, step-by-step error tracing, and better visualization of failed executions, as I think it would improve the user experience significantly.
software engineer at a non-tech company with 1,001-5,000 employees
The lagging problem needs to be solved.
Gtm Operator, Lead Generator at 404Minds Technologies
I would want Pipefy to work on having a general dashboard for an organization, which should be a panel where all the processes of a single organization can be visualized.
IT Technician at HCLSoftware
What is lacking is direct support, since I am required to go through a third-party outsourcing company to connect with Pipefy.
Finance Analyst at a media company with 5,001-10,000 employees
Pipefy can also focus on more dashboards and the way to extract and create indicators in the dashboard section as this appears to be a gap.
Consultant, Lean 6 Sigma consultant at a energy/utilities company with 201-500 employees
 

Setup Cost

Make's pricing is affordable and flexible, with options like Docker solutions, making it cost-effective compared to competitors.
Licensing was affordable.
Network Engineer at AT&T
I found a solution that allows me to use Make almost for free, just using the Docker on-premises.
Automation Engineer at a tech services company with 501-1,000 employees
It's cost-effective and it's pocket-friendly.
Bubble.Io | Xano | No Code | Mba | Make | Zapier | Full Stack at Indian Railways
Pipefy's cost is relatively competitive compared to other alternatives, and the licensing cost is also competitive.
IT Technician at HCLSoftware
My experience with pricing, setup cost, and licensing has been cost-effective.
Software Firmware Engineer at Kohler Co.
 

Valuable Features

Make's intuitive interface and integrations boost efficiency and productivity, saving time and reducing manual tasks with seamless automation.
Pipefy enhances productivity with customizable workflows, automation, integrations, and easy interface for seamless, efficient process management.
Make has positively impacted my organization by enabling us to solve use cases for hundreds of clients across hundreds of different platforms, providing the customization capabilities to automate accounting and invoicing processes that save dozens of man-hours a month, and allowing us to build custom churn, retention, and engagement costs that have driven a 30% reduction in churn.
Network Engineer at AT&T
Instead of spending several days implementing and testing API integrations inside our FastAPI back end, I was able to build the workflows in a few hours using Make.
software engineer at a non-tech company with 1,001-5,000 employees
The task that I would complete in a span of one day is completed in a matter of minutes by using Make.
Executive at Core Jobs
A specific outcome since using Pipefy is that we have reduced lead time significantly.
Consultant, Lean 6 Sigma consultant at a energy/utilities company with 201-500 employees
In my opinion, some of the best features Pipefy offers are workflow customizations with low-code configuration, automation of repetitive tasks and approvals, an easy-to-use and intuitive interface, visibility and tracking across teams and processes, integration capabilities with other tools, centralized process management, notifications, and SLA tracking.
Sre at Atlas Technologies
Pipefy has had a positive impact on my organization by helping the collections team convert invoices that were overdue into paid invoices and, consequently, cash for the company.
Software Developer at a legal firm with 1-10 employees
 

Categories and Ranking

Make
Ranking in Process Automation
6th
Average Rating
8.0
Reviews Sentiment
5.5
Number of Reviews
18
Ranking in other categories
AI Software Development (4th)
Pipefy
Ranking in Process Automation
13th
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
6
Ranking in other categories
Agentic Automation (6th), AI Agent Builders (8th)
 

Mindshare comparison

As of August 2026, in the Process Automation category, the mindshare of Make is 1.6%, up from 0.9% compared to the previous year. The mindshare of Pipefy is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
Make1.6%
Pipefy0.4%
Other98.0%
Process Automation
 

Featured Reviews

Dinesh Lavu - PeerSpot reviewer
Bubble.Io | Xano | No Code | Mba | Make | Zapier | Full Stack at Indian Railways
Automation workflows have saved time and have reduced manual work for my client projects
Most of what I learned about Make is mainly from the templates only. Anything that I tried to do, I try to see who has done it already and try to understand and rebuild it. When I'm trying to build some workflows, there's a chatbot component. When I ask for something, it helps me in that. Or if I get a bug that I'm finding difficult to debug or understand the use case or the log, it clearly explains it to me and sometimes it advises me to do certain things, so that it's easy for me to fix it. One area for improvement is an auto-building feature. Another is how n8n has a chatbot completion where you can bring some LLMs into the workflow and integrating Ollama and all of that is something I felt is really needed for Make also.
Patel Dhulva - PeerSpot reviewer
Software Firmware Engineer at Kohler Co.
Streamlined workflows have automated tasks and supported real-time collaboration on projects
I consider Pipefy's mobile app to be one of the best features because it helps me use it on the go, and I do not have to miss any notifications. I also love the real-time communication between team members, which makes collaboration much easier than using traditional design documents. It has a very intuitive and user-friendly interface where it was easy to get started and use complex features without feeling overwhelmed. The real-time communication and mobile app features are valuable for my work because with Pipefy's mobile app, I can use it on the go, so I do not have to miss anything.
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Educational Organization
13%
Manufacturing Company
10%
Construction Company
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
Large Enterprise6
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Make?
Regarding my experience with pricing, setup costs, and licensing for Make, I would add that they need to provide a dark mode because the UI is in light mode. I remember that when I was working late...
What needs improvement with Make?
I think there are improvements needed for Make. They could add a guide roadmap for beginners to make it more accessible. While Make is easy to use, there is always room for improvement. There are m...
What is your primary use case for Make?
My main use case for Make involves automating social media content creation and personalized content creation for my social profile like Instagram.
What needs improvement with Pipefy?
I think it would be beneficial to see a free demo before purchasing Pipefy. Additionally, the tutorial could always be improved. I would appreciate more online tutorials with greater explanation on...
What is your primary use case for Pipefy?
Pipefy is one of the crucial and very beneficial tools that we use in my organization that has greatly simplified all the processes we undertake. We use Pipefy as a central hub to store information...
What advice do you have for others considering Pipefy?
My advice to others looking into using Pipefy is that for business process management where you need to deploy quickly and easily with some sort of personalization, Pipefy is your solution. For sal...
 

Comparisons

No data available
 

Also Known As

Integromat
No data available
 

Overview

 

Sample Customers

Buan Consulting, Armadia
1. Accenture 2. Coca-Cola 3. Santander 4. IBM 5. Unilever 6. Siemens 7. Johnson & Johnson 8. Deloitte 9. PwC 10. Nestle 11. General Electric 12. Microsoft 13. Oracle 14. Amazon 15. Facebook 16. Google 17. Apple 18. Uber 19. Airbnb 20. Netflix 21. Adobe 22. Salesforce 23. Cisco 24. Intel 25. HP 26. Samsung 27. Sony 28. Toyota 29. Volkswagen 30. BMW 31. Mercedes-Benz 32. Audi
Find out what your peers are saying about Make vs. Pipefy and other solutions. Updated: August 2026.
909,153 professionals have used our research since 2012.