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Lumen Symphony vs SAP Commerce Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Lumen Symphony
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (35th)
SAP Commerce Cloud
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
20
Ranking in other categories
eCommerce Platforms (5th)
 

Mindshare comparison

Lumen Symphony and SAP Commerce Cloud aren’t in the same category and serve different purposes. Lumen Symphony is designed for Infrastructure as a Service Clouds (IaaS) and holds a mindshare of 0.7%, up 0.1% compared to last year.
SAP Commerce Cloud, on the other hand, focuses on eCommerce Platforms, holds 4.9% mindshare, down 12.7% since last year.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Lumen Symphony0.7%
Amazon AWS15.0%
Microsoft Azure8.7%
Other75.6%
Infrastructure as a Service Clouds (IaaS)
eCommerce Platforms Mindshare Distribution
ProductMindshare (%)
SAP Commerce Cloud4.9%
Adobe Commerce6.3%
Shopify4.9%
Other83.9%
eCommerce Platforms
 

Featured Reviews

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Anton Karzhavin - PeerSpot reviewer
Head of Business analysis and Consulting at EffectiveSoft
Platform has supported global rollouts and has delivered faster, more reliable commerce journeys
In my view, SAP Commerce Cloud can be improved as it currently feels too heavy, with customers nowadays expecting solutions to be deployed in months rather than years. This is the most significant issue with SAP Commerce Cloud, which caters primarily to Fortune 500 companies and falls short for mid-sized businesses. I do not have a clear idea on which specific feature they should implement to better serve the smaller business market, despite their several past attempts. Regarding potential improvements for SAP Commerce Cloud, I am not the best person to discuss deployments as I lack a DevOps background. However, I believe the primary enhancement should be in their vision and communication of product benefits. Personally, I have found SAP salespeople to be less friendly compared to their Salesforce counterparts. Their inflexibility regarding discounts and offers might be an area for improvement.
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Comparison Review

it_user9726 - PeerSpot reviewer
Architect at a tech services company with 1,001-5,000 employees
Oct 5, 2013
WCS vs Hybris vs ATG - Feature Smackdown
They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Manufacturing Company
10%
Construction Company
10%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

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What needs improvement with SAP Hybris Commerce?
The main issue for improvement with SAP Commerce Cloud is the UX/UI and the fact that it's difficult to change it because of technical constraints, which makes it insufficient as it currently exist...
What is your primary use case for SAP Hybris Commerce?
My main use case is B2B commerce where we work on design improvement and new functionalities that the platform doesn't have out of the box.
What is your experience regarding pricing and costs for SAP Hybris Commerce?
I don't know how to rate pricing for the product, as I'm not involved in that aspect.
 

Also Known As

CenturyLink-Savvis Symphony, CenturyLink Symphony
SAP Hybris Commerce, Hybris, SAP Hybris on AWS
 

Overview

 

Sample Customers

Linedata
NHS 24
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Google and others in Infrastructure as a Service Clouds (IaaS). Updated: June 2026.
904,928 professionals have used our research since 2012.