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Lookout vs Rapid7 InsightIDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Lookout
Ranking in Endpoint Detection and Response (EDR)
49th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
3
Ranking in other categories
Threat Intelligence Platforms (TIP) (24th), Mobile Threat Defense (3rd)
Rapid7 InsightIDR
Ranking in Endpoint Detection and Response (EDR)
34th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
33
Ranking in other categories
Security Information and Event Management (SIEM) (23rd), User Entity Behavior Analytics (UEBA) (11th), Threat Deception Platforms (4th), Extended Detection and Response (XDR) (18th)
 

Mindshare comparison

As of October 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.7%, down from 3.9% compared to the previous year. The mindshare of Lookout is 0.8%, up from 0.5% compared to the previous year. The mindshare of Rapid7 InsightIDR is 1.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.7%
Rapid7 InsightIDR1.3%
Lookout0.8%
Other94.2%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
DB
IT Manager at NHS Trust
Enhanced mobile security with visibility into app and website usage, but installation challenges remain
We use Lookout for mobile devices, such as phones It has reduced our risk around mobile devices. I like the security features and being able to see what apps and websites people are using. There is nothing we have come across that we've desired. We have been using Lookout for one year. The…
Prajwal Chougale - PeerSpot reviewer
SOC L2 Analyst at a tech services company with 51-200 employees
Centralized threat hunting has improved alert accuracy and simplifies incident investigations
I would say there are two areas for improvement: the reporting dashboard that provides insights or reports weekly or monthly lacks detailed information about how logs are being ingested. While the details are there, they could be more concise and easier to understand for any level of authority. The second area is alert tuning; compared to Microsoft Sentinel, Rapid7 InsightIDR provides fewer alerts with more static alert functionality and lacks dynamic alerting exposures. There could be improvements to learn from past alert activities for more dynamic alert configurations. These two areas are the main areas for improvement; everything else is good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."
"Cortex is the best solution for avoiding security breaches, malware attacks, and other kinds of security issues."
"Stability is a primary factor, and then there's the ease of distribution and policy management; Cortex XDR by Palo Alto Networks is very easy to work with, and we're quite happy with them."
"On a scale from one to ten, I would rate Cortex XDR by Palo Alto Networks a nine."
"Cortex XDR by Palo Alto Networks is specifically designed to prevent zero-day attacks and is part of an ecosystem of Palo Alto, providing customers with a long-term vision to modify and redesign how security is applied in their company."
"The solution doesn't need a high level of technical training."
"The information the dashboard provides is very clear."
"It is an easy-to-use tool."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"We have not had any issues with bugs or breakdowns."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"Rapid7's reporting is more robust than Tenable's."
"InsightIDR has allowed us to find potential security issues that we did not know existed, and get remediation quickly."
"Rapid7 is easy to use and deploy. It is a simple solution and has easy data pulling."
"The alerting to drive investigations and remediation has been its most valuable feature, plus the ability to quickly search multiple logs makes investigations easier."
"I am able to run automated actions based on the output of reports, leaving me extra time to focus on more pressing matters."
"The solution provides satisfying native integration features"
"It is a very stable solution."
"If you were on other solutions, you would notice that they use agents from third-party, from open-source, from a native OS, or from other tools. Here, however, it is an agent from Rapid7 itself. This adds to the solution's overall capabilities."
 

Cons

"The product's pricing needs improvement. They could provide more discounts. Additionally, the dashboard and control panel could be enhanced."
"Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth."
"On the pricing aspect, Cortex XDR by Palo Alto Networks needs to have a more reasonable rate, particularly for customers in Sri Lanka and Asian countries."
"Cortex XDR could improve its sales support team, including better commission structures and referral programs."
"Cortex XDR by Palo Alto Networks is a very good product, but financially, it is very expensive, so the company should look into that area."
"In an upcoming release, the solution could improve by proving hard disk encryption. If it could support this it would be a complete solution."
"Cortex XDR should have a lightweight agent, and the agent size should not be heavy."
"There is a severe gap in functionality between Windows, Linux, and Mac versions. For example all folder restriction settings are Windows only. Traps 5.0+ does not have SAML / LDAP integration."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The initial setup requires a little bit of experience with configuration."
"The APIs can be further improved in Rapid7."
"The searching feature in Rapid7 InsightIDR needs to evolve"
"One of the things that could be better is digital forensics. It is there, but it can be better. They could provide more on the endpoint detection level."
"InsightIDR is only available in a cloud version. Some of our customers prefer an on-prem solution because they want to manage the security within their environment."
"I would like to see more development in InsightIDR towards building their SIEM solution and converting it to XDR."
"I'd like to see a mobile application included and some feature related to the generality of segregation for internal users that access the application."
"I would like the ability to adjust the threshold of certain existing alerts. Currently the only option is to change the notifications or create my own alert."
"One thing that springs to mind is easier API integration with ITSMs."
 

Pricing and Cost Advice

"I am using the Community edition."
"The tool's price is moderate."
"Its pricing is kind of in line with its competitors and everybody else out there."
"The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"The pricing is a little high. It is per user per year."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"I don't have any issues with the pricing. We are satisfied with the price."
"Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now."
"The pricing is fair; it's comparable to our previous solution, and we carried out multiple POCs and POVs (proof of value). The product is worth the money we pay for it."
"Rapid7 InsightIDR is priced very well and is cost-effective."
"​Accurately predict your licensing counts as this is a subscription based product.​"
"I rate Rapid7 InsightIDR's price a four on a scale of one to ten, where one is cheap, and ten is expensive."
"Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."
"Rapid7 InsightIDR is a cheaply priced product. On a scale of one to ten, where one is very expensive, and ten is very cheap, I rate the product's price at seven or eight."
"It is on a yearly basis. For our own company, for about 250 users, it was 16,000 euros a year."
"The solution has a mid-range price point in the market"
"It is more reasonably priced than other vendors."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Manufacturing Company
10%
Manufacturing Company
12%
Construction Company
9%
Financial Services Firm
9%
Comms Service Provider
8%
Manufacturing Company
10%
Financial Services Firm
9%
Comms Service Provider
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
By reviewers
Company SizeCount
Small Business2
Large Enterprise5
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise5
Large Enterprise6
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Lookout?
The pricing is a little expensive. We are currently looking at comparisons with other solutions, including Umbrella.
What needs improvement with Lookout?
There is nothing we have come across that we've desired.
What is your primary use case for Lookout?
We use Lookout for mobile devices, such as phones.
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is a...
What is your experience regarding pricing and costs for Rapid7 InsightIDR?
My experience with pricing, setup costs, and licensing has been very positive; it is cost-effective and offers great ...
What needs improvement with Rapid7 InsightIDR?
I would say there are two areas for improvement: the reporting dashboard that provides insights or reports weekly or ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
CipherCloud
InsightIDR
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Liberty Wines, Pioneer Telephone, Visier
Find out what your peers are saying about Lookout vs. Rapid7 InsightIDR and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.