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Lookout vs Rapid7 InsightIDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Lookout
Ranking in Endpoint Detection and Response (EDR)
39th
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
Secure Web Gateways (SWG) (24th), Mobile Data Protection (6th), Cloud Access Security Brokers (CASB) (14th), Threat Intelligence Platforms (19th), Mobile Threat Defense (2nd), ZTNA as a Service (18th), ZTNA (14th), Secure Access Service Edge (SASE) (21st)
Rapid7 InsightIDR
Ranking in Endpoint Detection and Response (EDR)
24th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
32
Ranking in other categories
Security Information and Event Management (SIEM) (13th), User Entity Behavior Analytics (UEBA) (3rd), Threat Deception Platforms (5th), Extended Detection and Response (XDR) (15th)
 

Mindshare comparison

As of May 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Lookout is 0.4%, up from 0.3% compared to the previous year. The mindshare of Rapid7 InsightIDR is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

DB
Enhanced mobile security with visibility into app and website usage, but installation challenges remain
We use Lookout for mobile devices, such as phones It has reduced our risk around mobile devices. I like the security features and being able to see what apps and websites people are using. There is nothing we have come across that we've desired. We have been using Lookout for one year. The…
Asim Naeem - PeerSpot reviewer
Providing comprehensive insight into alerts while working towards AI enhancement
I definitely recommend Rapid7 InsightIDR. It is becoming better, with improvements being continuously made to the product. Right now, I do not have any advice about Rapid7 for other users because every organization or user has different criteria or multiple use cases, so I refrain from commenting on that. I rate the overall solution seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"We have not had any issues with bugs or breakdowns."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The incident case management is the most valuable feature. Even though there's always something I find I would like to add to that feature, the ability to quickly sort through all the logs, network and endpoint data, etc., and add it to an incident case as part of the investigation, is nice. Having it automatically timeline that additional data into the original incident timeline, and correlate it to other notable events and activities on the network, results in a huge improvement in our overall confidence that we've quickly traced down the right source of an issue."
"Intelligent alerting to avoid the common problem of alert fatigue associated with traditional SIEMs."
"The solution's initial setup is easy."
"Integration with threat modeling from the Metasploit and InsightIDR repositories."
"Scalability-wise, I rate the solution a ten out of ten. As a cloud tool, the product is highly scalable."
"I have seen that Rapid7 InsightIDR provides security to the networks and endpoints in the company."
"Features for user behavior analytics and the rules for attack review are good."
"The technical support is a solid 10 out of 10 as they take the time to answer any questions or problems which may arise in a reasonable time frame."
 

Cons

"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"The initial setup requires a little bit of experience with configuration."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Inability to get access to compliance reports within the solution."
"InsightIDR is only available in a cloud version. Some of our customers prefer an on-prem solution because they want to manage the security within their environment."
"There are certain limitations with Rapid7 that I am working on."
"One of the things that could be better is digital forensics. It is there, but it can be better. They could provide more on the endpoint detection level."
"Customised alert recipients need to be added to allow better first-line action and quicker response. Configurable honeypots would be a welcome addition."
"The dashboard is an area that could be simplified."
"The product allows us to make only 30 custom rules."
"I would like the ability to adjust the threshold of certain existing alerts. Currently the only option is to change the notifications or create my own alert."
 

Pricing and Cost Advice

"The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For example, Lookout costs 2/3rd of Prisma's licensing price."
"Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now."
"The pricing is fair; it's comparable to our previous solution, and we carried out multiple POCs and POVs (proof of value). The product is worth the money we pay for it."
"In terms of feature performance versus cost, they're a good value."
"​I am sure that there are cheaper products out there, but none that meet so many of our needs whilst maintaining stability and usability.​"
"Rapid7 InsightIDR's pricing is reasonable."
"The pricing is good, and it is not very expensive."
"It is more reasonably priced than other vendors."
"Rapid7 InsightIDR is priced very well and is cost-effective."
"Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."
"​Accurately predict your licensing counts as this is a subscription based product.​"
"Rapid7 InsightIDR is a cheaply priced product. On a scale of one to ten, where one is very expensive, and ten is very cheap, I rate the product's price at seven or eight."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
10%
Manufacturing Company
10%
Government
7%
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Lookout?
The pricing is a little expensive. We are currently looking at comparisons with other solutions, including Umbrella.
What needs improvement with Lookout?
There is nothing we have come across that we've desired.
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What do you like most about Rapid7 InsightIDR?
During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...
 

Also Known As

CipherCloud
InsightIDR
 

Overview

 

Sample Customers

Information Not Available
Liberty Wines, Pioneer Telephone, Visier
Find out what your peers are saying about Lookout vs. Rapid7 InsightIDR and other solutions. Updated: April 2025.
850,349 professionals have used our research since 2012.