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LogRhythm SIEM vs Trellix Helix Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
LogRhythm SIEM boosts ROI, visibility, and security compliance, offering cost-effective risk management and productivity benefits, especially for medium enterprises.
Sentiment score
3.6
Trellix Helix enhanced security, reduced costs, increased efficiency, minimized manual work, decreased downtime, and offered deeper security insights.
 

Customer Service

Sentiment score
6.9
LogRhythm SIEM's support is knowledgeable and responsive, though consistency and initial response times need improvement.
Sentiment score
5.9
Trellix Helix Connect offers efficient support but some users face delays and expertise issues during company restructuring transitions.
The technical support is good; we have a separate portal for partners, and since we are paying for the service, they provide a response timeframe based on severity—critical issues are addressed within four hours, medium issues within one day, and non-urgent issues may take a couple of days.
Customer support is very helpful and effectively solves my problems.
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
 

Scalability Issues

Sentiment score
7.6
LogRhythm SIEM is praised for its strong scalability and effectiveness in accommodating expanding demands across diverse environments.
Sentiment score
7.0
Trellix Helix Connect excels in scalability for large enterprises but may be cost-prohibitive for smaller businesses.
LogRhythm SIEM is highly scalable as it has modular components allowing me to expand storage, indexing, or other resources as needed.
LogRhythm SIEM is scalable; it can handle about 200 or 500 devices without much difference.
We support the largest companies in the world and can cater to large environments.
 

Stability Issues

Sentiment score
4.4
LogRhythm SIEM is generally stable, reliable, and efficient, with some performance issues resolved through updates and proper resource allocation.
Sentiment score
7.7
Trellix Helix Connect is highly stable and reliable, with minor fixable issues, earning near-perfect user ratings.
The platform needs regular updates to fix problems encountered with each quarterly patch and version release.
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
 

Room For Improvement

LogRhythm SIEM needs better integration, UI improvements, enhanced reports, and Linux-based support for efficiency and tool integration.
Trellix Helix Connect needs better integrations, UI improvements, competitive pricing, more cloud connectors, fewer false positives, and domain distinction.
I have noticed some problems with parsing errors, event mismatches, and data mismatching, so ensuring accurate parsing and continuous improvement according to device updates are my basic expectations as a detection engineer.
A more user-friendly user interface with drag-and-drop features, similar to key competitors like Splunk, would be beneficial.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
 

Setup Cost

LogRhythm SIEM offers competitive pricing with comprehensive features, though scalability and additional features may increase costs.
Trellix Helix Connect is costly, ideal for large enterprises, free for FireEye users, with mixed expense ratings.
The license cost is around $10 per MPS.
I find LogRhythm SIEM affordable, as it is a bit less costly than QRadar.
It is not the cheapest, but also not the most expensive solution.
 

Valuable Features

LogRhythm SIEM excels in threat detection, user-friendly interface, and integration, offering centralized logs and customizable alerts.
Trellix Helix Connect enhances cybersecurity with seamless API integration, automation, AI analysis, and over 400 customizable connectors.
We have enough budget for cloud deployment, but we choose to keep it on-prem to ensure data privacy; cyberattacks are a concern, but data privacy is the foremost priority due to sensitive government information.
The seamless integration for case management, along with a user-friendly dashboard user interface, makes tasks like threat hunting more efficient.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
 

Categories and Ranking

LogRhythm SIEM
Ranking in Security Information and Event Management (SIEM)
9th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
174
Ranking in other categories
Log Management (14th)
Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
24th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
Security Incident Response (6th)
 

Mindshare comparison

As of August 2025, in the Security Information and Event Management (SIEM) category, the mindshare of LogRhythm SIEM is 3.1%, down from 3.7% compared to the previous year. The mindshare of Trellix Helix Connect is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Mokhammad Rakhman - PeerSpot reviewer
User-friendly dashboard and machine learning capabilities improve threat hunting efficiency
LogRhythm SIEM has strong machine-learning capabilities with behavioral rules and analysis. The seamless integration for case management, along with a user-friendly dashboard user interface, makes tasks like threat hunting more efficient. Analytics and behavioral analysis help me save time with rule creation. Its scalability allows me to add components as needed. Overall, LogRhythm SIEM offers end-to-end visibility with a reasonable price.
Daniel_Martins - PeerSpot reviewer
Experiencing frequent disconnections and support challenges but benefits from quick implementation and integration capabilities
The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work and the need to restart investigations due to disconnected sessions. It is problematic when progress is lost and investigations must be restarted, resulting in lost information and significant time wastage. The capability to integrate with other TIPs or cybersecurity intelligence sources could be improved to determine whether IOCs are malicious, similar to Mandiant's functionality. The capacity to reduce false positives needs improvement as we receive many alerts from Helix that turn out to be false positives upon investigation. Enhanced capability in this area would make the system more efficient and easier to use. The dashboards could be improved as customers frequently request real-time SOC dashboard displays for Helix.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Government
10%
Financial Services Firm
8%
Manufacturing Company
8%
Comms Service Provider
19%
Manufacturing Company
13%
Computer Software Company
11%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the difference between log management and SIEM?
Rony, Daniel's answer is right on the money. There are many solutions for each in the market, a lot depends upon your ability to manage such tools and your budget. A small operation may be best s...
What needs improvement with LogRhythm NextGen SIEM?
I cannot think of any specific features that LogRhythm SIEM can improve upon since it supports a wide variety of major vendors. However, they need to improve their parsing techniques; the tool shou...
What do you like most about LogRhythm SIEM?
I find LogRhythm's log management capabilities to be beneficial.
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
I have just released this solution to the market, and my customers' response has been great. While Trellix Wise is seen as a top vendor with its AI implementation for accelerating incident investig...
What is your primary use case for FireEye Helix?
I am a presales manager for a cybersecurity company, and I use Trellix Helix to manage software for cybersecurity. I sell software to enterprise customers, and my main use case involves data protec...
 

Also Known As

LogRhythm NextGen SIEM, LogRhythm, LogRhythm Threat Lifecycle Management, LogRhythm TLM
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about LogRhythm SIEM vs. Trellix Helix Connect and other solutions. Updated: July 2025.
864,155 professionals have used our research since 2012.