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LogRhythm SIEM vs OpenText Enterprise Security Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
LogRhythm SIEM enhances detection, response times, productivity, and security posture, offering cost-effectiveness and resource savings for medium-sized organizations.
Sentiment score
4.9
ROI from OpenText Enterprise Security Manager varies widely, influenced by threat detection, compliance benefits, and prevention of incidents.
 

Customer Service

Sentiment score
5.4
LogRhythm SIEM's support excels in expertise and quick resolutions, earning high satisfaction despite occasional delays.
Sentiment score
5.4
OpenText Enterprise Security Manager support receives mixed reviews, with common complaints about slow resolution and inadequate expertise in complex issues.
The technical support is good; we have a separate portal for partners, and since we are paying for the service, they provide a response timeframe based on severity—critical issues are addressed within four hours, medium issues within one day, and non-urgent issues may take a couple of days.
Customer support is very helpful and effectively solves my problems.
The answers received are not always satisfactory, requiring follow-up discussions.
 

Scalability Issues

Sentiment score
7.8
LogRhythm SIEM is highly scalable, easily expands across environments, and integrates well, suitable for medium to large enterprises.
Sentiment score
5.9
OpenText Enterprise Security Manager is scalable for large deployments but faces cost challenges at the logger level.
LogRhythm SIEM is highly scalable as it has modular components allowing me to expand storage, indexing, or other resources as needed.
LogRhythm SIEM is scalable; it can handle about 200 or 500 devices without much difference.
The scalability of LogRhythm SIEM is good enough, warranting an eight out of ten rating.
It lacks some capabilities compared to other tools available in the market.
 

Stability Issues

Sentiment score
4.7
LogRhythm SIEM is stable with high uptime, strong support, handling large data, though updates may affect stability.
Sentiment score
5.1
OpenText Enterprise Security Manager is stable and reliable, though performance varies with challenges in virtualization and specific components.
The platform needs regular updates to fix problems encountered with each quarterly patch and version release.
LogRhythm SIEM still needs improvement regarding stability, particularly in environments with heavy data consumption.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
 

Room For Improvement

LogRhythm SIEM needs improved integration, user interface, automation, scalability, documentation, and compatibility with non-mainstream platforms and Linux.
OpenText Enterprise Security Manager needs user interface upgrades, better integration, improved documentation, and enhancements in analytics and scalability.
There is currently no way to determine how much data is being consumed in terms of gigabytes, terabytes, or petabytes from particular devices or environments.
I have noticed some problems with parsing errors, event mismatches, and data mismatching, so ensuring accurate parsing and continuous improvement according to device updates are my basic expectations as a detection engineer.
A more user-friendly user interface with drag-and-drop features, similar to key competitors like Splunk, would be beneficial.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
 

Setup Cost

LogRhythm SIEM is cost-effective for enterprises, offering transparent pricing and flexible licensing, yet incurs higher professional service fees.
OpenText Enterprise Security Manager is costly but offers robust features and scalability, with possible discounts and cost management strategies.
The license cost is around $10 per MPS.
I find LogRhythm SIEM affordable, as it is a bit less costly than QRadar.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
 

Valuable Features

LogRhythm SIEM offers advanced threat detection, user-friendly interface, comprehensive log management, and automated alerts for enhanced security efficiency.
ArcSight offers advanced threat detection, robust integration, customizable dashboards, and automates event correlation for efficient security operations.
The seamless integration for case management, along with a user-friendly dashboard user interface, makes tasks like threat hunting more efficient.
We have enough budget for cloud deployment, but we choose to keep it on-prem to ensure data privacy; cyberattacks are a concern, but data privacy is the foremost priority due to sensitive government information.
This helps SOC analysts significantly as they can monitor all log sources through a dashboard, quickly identifying which sources haven't reported within their specified timeframes.
The ability to interpret data is highly valued.
 

Categories and Ranking

LogRhythm SIEM
Ranking in Security Information and Event Management (SIEM)
8th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
175
Ranking in other categories
Log Management (14th)
OpenText Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
22nd
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
98
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Security Information and Event Management (SIEM) category, the mindshare of LogRhythm SIEM is 3.1%, down from 3.6% compared to the previous year. The mindshare of OpenText Enterprise Security Manager is 1.5%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
LogRhythm SIEM3.1%
OpenText Enterprise Security Manager1.5%
Other95.4%
Security Information and Event Management (SIEM)
 

Featured Reviews

SumitKumar20 - PeerSpot reviewer
Tool consistently aids in effective threat detection and monitoring but could benefit from improved log source management and resource optimization
One major area for improvement in LogRhythm SIEM is the lack of volume measurement capability in terms of storage. There is currently no way to determine how much data is being consumed in terms of gigabytes, terabytes, or petabytes from particular devices or environments. This information is crucial for planning future storage needs and scalability. The system monitor (collector) agent has issues with resource consumption. Even when not actively collecting data, the agent continues to consume significant CPU and memory resources, which can be particularly problematic for small business environments with limited resources. LogRhythm SIEM could improve by adding more default device support. While they have good default settings for devices such as Palo Alto firewalls, custom log sources often require extensive work. Increasing the number of supported devices with built-in policies and functionality would reduce the need for custom work. Competitive SIEM tools often provide more comprehensive coverage for various devices and vendors.
Gaurav Ranade - PeerSpot reviewer
Excels at performing regression and correlation on the data
ArcSight is a legacy technology, and many customers want AI-powered technologies integrated with it. That hasn't been done yet, but ArcSight needs to catch up with the newer solutions and technologies available in the market. It can't just rely on the legacy technology from 2010 or 2012. You can't run that in 2024. It's a legacy technology with its own limitations. Customers often face issues that other software or newer solutions can resolve easily. That's the main challenge we face from customers right now. So, the only concerns are that AI needs to be integrated and scalability improved. Those are the main areas to be improved.
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Government
10%
Financial Services Firm
8%
Manufacturing Company
7%
Financial Services Firm
14%
Computer Software Company
13%
Manufacturing Company
11%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise38
Large Enterprise83
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise14
Large Enterprise57
 

Questions from the Community

What is the difference between log management and SIEM?
Rony, Daniel's answer is right on the money. There are many solutions for each in the market, a lot depends upon your ability to manage such tools and your budget. A small operation may be best s...
What needs improvement with LogRhythm NextGen SIEM?
I cannot think of any specific features that LogRhythm SIEM can improve upon since it supports a wide variety of major vendors. However, they need to improve their parsing techniques; the tool shou...
What do you like most about LogRhythm SIEM?
I find LogRhythm's log management capabilities to be beneficial.
Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools. It is worth the investment if you are considering the cost.
 

Also Known As

LogRhythm NextGen SIEM, LogRhythm, LogRhythm Threat Lifecycle Management, LogRhythm TLM
Micro Focus ArcSight, HPE ArcSight, ArcSight
 

Overview

 

Sample Customers

Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill
Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Find out what your peers are saying about LogRhythm SIEM vs. OpenText Enterprise Security Manager and other solutions. Updated: July 2025.
866,778 professionals have used our research since 2012.