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LogicMonitor vs Splunk Synthetic Monitoring comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogicMonitor
Ranking in Application Performance Monitoring (APM) and Observability
28th
Ranking in Network Monitoring Software
22nd
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
26
Ranking in other categories
IT Infrastructure Monitoring (22nd), Container Monitoring (7th), Cloud Monitoring Software (18th), AIOps (12th)
Splunk Synthetic Monitoring
Ranking in Application Performance Monitoring (APM) and Observability
36th
Ranking in Network Monitoring Software
49th
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of LogicMonitor is 0.7%, up from 0.6% compared to the previous year. The mindshare of Splunk Synthetic Monitoring is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Manish Bansod - PeerSpot reviewer
A feature-packed solution with excellent stability and a notification system
LogicMonitor has good features, but the ease of use is a little bit confusing. Additionally, we are looking for workflow automation, which is a little bit tricky for LogicMonitor. But we are still exploring more and do not have detailed training in LogicMonitor. Moreover, the deployment process needs improvement. The thing is the deployment or whatever the standard deployment should be implemented here. That is not fine-tuning. In my personal opinion, for workflow automation and other stuff, we have Python or scripting knowledge, and that part is very tricky. Whenever we try to call the service or the LogicMonitor team, and we open a ticket, it is chargeable. In future releases, we would like to see a configuration backup manager. A feature that automatically backups the device configuration will help us. So, instead of going with another third-party tool, this will be good.
Sathis-Kumar - PeerSpot reviewer
Customized dashboards streamline log monitoring needs
Splunk is primarily used for log monitoring, where I collect all my security logs, system logs, and application logs into a centralized place. This helps me customize my monitoring models Splunk has provided me with a centralized platform to manage multiple features. Instead of using various…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is very simple."
"Another feature from the technical aspect, the back-end, is the ability to allow individual users or customers to have their own APIs. They're able to make changes using the plugins covered by LogicMonitor. That is a very powerful feature that is more attractive to our techno-savvy customers."
"LogicMonitor improved on-premises infrastructure monitoring in several ways. One key feature was dynamic resource allocation, although we didn't utilize it much in our system. The main functionalities we benefited from were email alerts, network mapping, and dashboards."
"We get full visibility into whatever the customer wants us to monitor and we get it pretty rapidly. That is very important. Only having certain metrics that other platforms will give you out-of-the-box means you only get a small picture, a thumbnail picture. Whereas with LogicMonitor, you get the entire "eight by 10 picture", out-of-the-box. Rather than some availability metrics, you get everything. You get metrics on temperature, anything related to hardware failure, or up and down status."
"The most valuable feature is the visualization of the data that it is collecting. I have used many products in the past and they tend to roll up the data. So, if you're looking at data over long periods of time, they start averaging the data, which can skew the figures that you're looking at. With LogicMonitor, they have the raw data there for two years, if you are an enterprise customer. If you are looking at that long duration of data, you're seeing exactly what happened during that time."
"I really appreciate the reporting function because it allows me to create dashboards that will be emailed to me during the morning so that I have a complete overview of my client's health, within a specific time frame."
"The dashboards are the big seller for us. When our customers can see those graphs and are able to interact with the data, that is valuable. They can easily adjust time ranges and the graphs display the data fast. We've used other tools in the past, where you'd say, "Hey, I want the last three months of data on a graph," and it would just sit there and crunch for five minutes before you'd actually see the data. With LogicMonitor, the fast reliability of those dashboards is huge."
"The breadth of its ability to monitor all our environments, putting it in one place, has been helpful. This way, we don't have to manage multiple tools and try to juggle multiple balls to keep our environment monitored. It presents a clear picture to us of what is going on."
"The most valuable feature is the ability to customize dashboards based on my queries or any other customization I may need."
"Overall, I would recommend Splunk to anyone seeking a monitoring solution, thanks to its extensive capabilities and features."
 

Cons

"Dashboarding capabilities could be enhanced. It is cumbersome, you must do it all at once, and then you must repeat the process every now and then."
"LogicMonitor has good features, but the ease of use is a little bit confusing. Additionally, we are looking for workflow automation, which is a little bit tricky for LogicMonitor."
"Their Logs feature is quite new. It is not as feature-rich as we would like it to be. There have been a couple of conversations internally around other log management tools, like Splunk, which may do more for us than LM Logs. The benefit of LogicMonitor is that our staff know how to use it, so we don't really want to move away from it, if we don't have to. I fully expect there to be more development in this area. It is their newest feature, so it is understandable that it hasn't evolved as some of the other stuff. It would be good to see a bit more development in this area, but I think the monitoring side of things is spot on."
"There are some very specific things that need improvement in LogicMonitor. One is the lack of formatting for customized alerts, particularly the delivery of them to our email channel. We'd also like to see further customization of dashboards. Finally, something that is specific to us as an MSP that uses LogicMonitor, is white-labeling or skinning of the product, so we can make it look more customer-focused for our customers."
"The only functional area I can think of that has room for improvement would be the dashboards. They could use a refresh. It would be nice if there were more widgets and more types of widgets."
"One of the areas that I sometimes find confusing is the way that the data is presented. For example, a couple of weeks back I was looking at bandwidth utilization. That's quite a difficult thing to present, but they should try to dumb down how the data is presented and simplify what they're presenting."
"One thing that could be really better is the mapping. Auvik is really good at it. They have a really nice way to give you a visual representation of your network, but in LogicMonitor, this functionality is not as powerful and as good as Auvik."
"One drawback of LogicMonitor is its licensing model, which requires an additional license for each module. For example, if you need to use Azure monitoring, you'll need an additional license on top of the base license."
"Technical support is good but could be improved, particularly concerning the time taken for ticket resolution."
"In future updates, I would like to see more predefined monitoring query solutions, which could be more effective."
 

Pricing and Cost Advice

"I know we are saving at least several hundred thousand dollars in that we're not buying Cisco Prime."
"They are expensive for the cloud."
"It is pretty expensive, but we now need one less full-time engineer. With on-prem, we used to have one more engineer in our department. That engineer has now moved to another department. Our capacity is better with this product than the previous one. It is easy for us to manage the sites. You have to choose between the standard account and the premium account. With the premium account, you get a lot more than the standard one, and you can also buy some extra features. It is a good thing to look at them because you would probably want to buy them. You should take your time and negotiate the price. They are easy. Like all cloud providers, they are able to discuss the price and if necessary, change the price."
"In terms of pricing, I would rate LogicMonitor four out of five."
"We pay for the enterprise tech support."
"The license is annual, and I'm not fully aware of what it costs. We have a through-cycle that we go through, and they've been generous with us going above our limit. They're not strict on it. At the end of the year, they got us to renew. We always add some cushion for what we expect. Also, if you need custom monitoring or design work, you can pay them for consulting services."
"The solution is not expensive."
"As a managed service provider, we have the highest level of licensing that they offer, so we don't have any extra fees. I believe there are some add-ons for some of the lower tiers of LogicMonitor service, but that's not something that we use with our agreement."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
13%
Manufacturing Company
9%
Healthcare Company
7%
Financial Services Firm
16%
Government
11%
Computer Software Company
10%
Insurance Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What do you like most about LogicMonitor?
LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...
What is your experience regarding pricing and costs for LogicMonitor?
The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...
What is your experience regarding pricing and costs for Splunk Synthetic Monitoring?
Splunk is a bit expensive since it charges based on the indexing rate of data. However, considering the features it provides, the pricing is quite affordable compared to other monitoring solutions.
What needs improvement with Splunk Synthetic Monitoring?
I'm still experiencing some features of the product. However, in future updates, I would like to see more predefined monitoring query solutions, which could be more effective.
What is your primary use case for Splunk Synthetic Monitoring?
Splunk is primarily used for log monitoring, where I collect all my security logs, system logs, and application logs into a centralized place. This helps me customize my monitoring models.
 

Overview

 

Sample Customers

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens
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Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: June 2025.
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