We performed a comparison between LMNTRIX Active Defense and Sophos MDR based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"The most valuable feature is reviewing tickets and the notes added by technicians."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"Binary Defense has a human service department that provides live monitoring for our systems."
"The fact that it's constantly hunting, looking for anomalies, and can evict without any intervention is really incredible."
"We have a dedicated technical representative that is very responsive."
"LMNTRIX first validates incidents before alerting us of the activity, so we're not inundated with false positives."
"Automatic alerts from staying current with the threat landscape have helped us stay safe."
"LMNTRIX gives us fantastic information about the security of our environment. It tells us about possible threats and how to fix any issues."
"The most valuable aspect of this solution is the ability to interact with the firewall and workstations seamlessly to shut down the threats. Additionally, you are able to control the workstations remotely."
"Sophos MDR has improved the threat detection process by identifying and addressing the issues before they become severe."
"The most valuable feature of the Sophos Managed Threat Response is the central management capabilities and monitoring."
"The product's most valuable feature is its ability to view environmental activities."
"It is a stable solution...It is a scalable solution."
"The product gives us good visibility into what is happening inside the company."
"The product’s most valuable feature is ease of use."
"The most valuable feature is the ability to integrate multiple functions into a single dashboard regardless of the vendors being integrated."
"We found a couple of bugs in the user interface."
"I would like to get more reports from Binary Defense about what they're blocking."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"I would like to see more frequent check-ins with our security status."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"The portal is still a bit buggy, although it's new and still being refined."
"In the beginning, we were having issues with the LMNTRIX respond agent not playing nice with Cisco AMP."
"The next release might include a monthly newsletter."
"The dashboard can seem overwhelming at times. It's fairly simple for the end user, and we don't need to do much to make it work, but the dashboard makes it seem a little more complicated than it actually is. There could also be more guidance on how to set up playbooks."
"The only multifactor authentication that is available is Google Authenticator. I would love to see other multifactor applications added to this list as well as physical devices such as Yubikey."
"Sophos MDR's support and basic training of their devices could be improved."
"They should improve XDR and threat protection capabilities for zero-day attacks."
"The product's stability needs improvement."
"The integration with third-party solutions as an area for slight improvement"
"The reports should be more comprehensive and easier to organize."
"Sophos MDR lacks integration with MDM solutions."
"Its technical support could be better."
"It could be more secure."
LMNTRIX Active Defense is ranked 20th in Managed Detection and Response (MDR) with 5 reviews while Sophos MDR is ranked 5th in Managed Detection and Response (MDR) with 20 reviews. LMNTRIX Active Defense is rated 9.8, while Sophos MDR is rated 8.4. The top reviewer of LMNTRIX Active Defense writes "It gives us fantastic information about the security of our environment". On the other hand, the top reviewer of Sophos MDR writes "Proactive protection, scalability, and cloud-based efficiency". LMNTRIX Active Defense is most compared with CrowdStrike Falcon Complete and SentinelOne Vigilance, whereas Sophos MDR is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Arctic Wolf Managed Detection and Response, Trend Micro Managed XDR and Bitdefender MDR. See our LMNTRIX Active Defense vs. Sophos MDR report.
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