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LiveNX vs Viavi Observer Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LiveNX
Ranking in Network Monitoring Software
35th
Average Rating
7.2
Reviews Sentiment
5.8
Number of Reviews
10
Ranking in other categories
IT Infrastructure Monitoring (38th)
Viavi Observer Platform
Ranking in Network Monitoring Software
99th
Average Rating
0.0
Reviews Sentiment
7.6
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Network Monitoring Software category, the mindshare of LiveNX is 1.0%, up from 0.7% compared to the previous year. The mindshare of Viavi Observer Platform is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
LiveNX1.0%
Viavi Observer Platform0.3%
Other98.7%
Network Monitoring Software
 

Featured Reviews

reviewer1247523 - PeerSpot reviewer
Head of Sales Services Department at a comms service provider with 51-200 employees
Collaboration and network optimization become more effective with detailed feedback
The customers use LiveAction LiveNX for network monitoring and management purposes LiveAction LiveNX provides valuable real-time and historical network traffic visualization capabilities that help monitor and analyze network performance. The solution could be enhanced by implementing custom…
JeroenDubbelman - PeerSpot reviewer
Director at Bitrate
The product is extremely valuable and provides a lot of functionalities and visibility to organizations
The score-based application performance ratings help the network team. Often, customers have a siloed environment for security, applications, and servers. The network team is always asked to do troubleshooting. Being able to know how well an application worked in the past and what's happening today is really helpful. If someone has a complaint and the network team says that the problem is not on their side, they must be able to demonstrate it accurately. The network team is often given the least budget and the least number of employees. So, they must be able to troubleshoot and pinpoint problems as fast as possible. If it’s a network issue, they must fix it. However, if it is a cloud problem, an ISP problem, or a problem within the server or application environment, they must be able to demonstrate it clearly. It is the real benefit they get from the solution. Some of our customers are financial institutions. They use the tool for traffic accounting, especially when they get charged by ISPs or carriers for the amount of traffic they are using. In South Africa, we have banks that pay the service providers to allow customers to use their banking apps for free. The bank pays for it, not the customers. So, they need to compare to ensure they are paying for what has been used. Viavi enables them to do that. It is pretty much the best there is in the world. There is nothing to beat it. The product is extremely valuable and provides a lot of functionalities. It's really impressive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are many positive attributes, and it's the best of the best."
"Its analytical capability is really good."
"If you're looking for a tool that will solve your problems in a short period of time more effectively, LiveNX is the right tool."
"On a scale of 1-10, I rate LiveAction LiveNX a nine."
"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."
"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."
"We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them."
"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."
"The score-based application performance ratings help the network team."
 

Cons

"It is not as robust as other NPM solutions."
"Sometimes the solution does not register devices properly and that is a bug."
"They have some unique functionality but they need to create a more simplified UI."
"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."
"The only downside to this software is the price; it's a very pricey solution and very expensive, and it requires a good amount of resources in terms of server memory."
"This is a horrible solution and I think everything needs to be improved."
"Improved documentation and more responsive customer support can help in addressing issues faster."
"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."
"The product must start using a bit more machine learning and AI, especially for security."
 

Pricing and Cost Advice

"The solution is fairly expensive compared to other products."
"We use the free version."
"It's very expensive."
"The tool is very pricey."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Government
7%
Comms Service Provider
6%
Financial Services Firm
18%
Comms Service Provider
11%
Manufacturing Company
10%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise9
No data available
 

Questions from the Community

What needs improvement with LiveAction LiveNX?
The solution could be enhanced by implementing custom patterns for each customer.
What is your primary use case for LiveAction LiveNX?
The customers use LiveAction LiveNX for network monitoring and management purposes.
What advice do you have for others considering LiveAction LiveNX?
I work as an integrator with LiveAction LiveNX. Most customers prefer deploying it on premises rather than in the cloud. The advanced diagnostics capabilities, including flow-based surveillance and...
Ask a question
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Also Known As

LiveNX
No data available
 

Overview

 

Sample Customers

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology
Information Not Available
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