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Entuity vs Viavi Observer Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Entuity
Ranking in Network Monitoring Software
67th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Viavi Observer Platform
Ranking in Network Monitoring Software
91st
Average Rating
0.0
Reviews Sentiment
7.6
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Network Monitoring Software category, the mindshare of Entuity is 0.7%, up from 0.6% compared to the previous year. The mindshare of Viavi Observer Platform is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Entuity0.7%
Viavi Observer Platform0.3%
Other99.0%
Network Monitoring Software
 

Featured Reviews

Ahmed Salman - PeerSpot reviewer
Performance & Monitoring Supervisor at Saudi Telecom Company
A good solution for network monitoring and support management, but there is no centralized database
There is no centralized database. It is an issue if you use a local database and have multiple borders. However, if you have an external database, you can keep the same old data from an old border up to 100 borders. In addition, if we want to create an ABI or use an ABI to connect data, there is no competition when we ask for support. If we want to modify the calculation matrix or equation, we have to raise a professional service. Other competitors like Micro Focus, a network management system, have a new supportability matrix in the market every quarter.
JeroenDubbelman - PeerSpot reviewer
Director at Bitrate
The product is extremely valuable and provides a lot of functionalities and visibility to organizations
The score-based application performance ratings help the network team. Often, customers have a siloed environment for security, applications, and servers. The network team is always asked to do troubleshooting. Being able to know how well an application worked in the past and what's happening today is really helpful. If someone has a complaint and the network team says that the problem is not on their side, they must be able to demonstrate it accurately. The network team is often given the least budget and the least number of employees. So, they must be able to troubleshoot and pinpoint problems as fast as possible. If it’s a network issue, they must fix it. However, if it is a cloud problem, an ISP problem, or a problem within the server or application environment, they must be able to demonstrate it clearly. It is the real benefit they get from the solution. Some of our customers are financial institutions. They use the tool for traffic accounting, especially when they get charged by ISPs or carriers for the amount of traffic they are using. In South Africa, we have banks that pay the service providers to allow customers to use their banking apps for free. The bank pays for it, not the customers. So, they need to compare to ensure they are paying for what has been used. Viavi enables them to do that. It is pretty much the best there is in the world. There is nothing to beat it. The product is extremely valuable and provides a lot of functionalities. It's really impressive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the most valuable features of Entuity is the user interface."
"Event management and the geographical Google API-based network topology are the most valuable features of Entuity."
"Entuity's best feature is its ability to monitor a large number of devices."
"The best thing about Entuity is that it's easy to use. It's user-friendly. It's intuitive and easy to customize as per your needs."
"We find the SurePath component of this solution to be very valuable, as it gives us the path to whatever we are configuring."
"I particularly like the theme and the dashboard that they have brought in this version. In the previous version, there was only a simple screen. There wasn't any dashboard. It was a simple view, but now, they have brought in a dashboard that gives the fields for the ops as well. They can get the data they want to see in a single place."
"The setup was very simple and took about an hour."
"This is a product that is easy to deploy and maintain with a positive end-user experience."
"The score-based application performance ratings help the network team."
 

Cons

"Entuity can expand its coverage on monitoring VoIP solutions a little bit more."
"Entuity currently has APIs, but they are not straightforward. They are not flexible if an external system wants to communicate with Entuity or create an integration that is not available out of the box. Its APIs can be flexible so that they can be utilized for external integrations that are not available out of the box."
"It should support IPAM or IP Address Management. When it comes to the network, IP Address Management is a feature for which we have to use a different solution. When we are managing networks, if IPAM also becomes a part of this, we do not have to look for a separate solution."
"A typical user might want to see even more depth to the standard reporting and ease of integration."
"Entuity can improve the fetching of device configuration. The solution uses scripts and I could not understand them or find any recourses on the internet to learn about the language that is used in the script. It could be more user-friendly and the device configuration management could be enhanced."
"Entuity could improve by having more integration because now network management is not a standalone solution. You have to integrate it with your network, applications, and everything else. We have to collect that information from those solutions or relevant managers. Additionally, the SLA dashboard should be improved."
"We would like the backup element of this solution to be improved as, at present, it is very limited and does not have much scope for customization."
"In the most recent versions, Entuity has removed the Explorer navigation feature. This was very useful, and Entuity would be improved by restoring it."
"The product must start using a bit more machine learning and AI, especially for security."
 

Pricing and Cost Advice

"Entuity is not an expensive solution."
"We have 400 licenses and we are only using 150 licenses."
"It varies and depends on the quantity. It's worth the cost."
"It can be comparatively expensive but that is because it is comprehensive."
"Entuity's licensing is very highly-priced."
"The tool is very pricey."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
University
8%
Computer Software Company
7%
Government
7%
Financial Services Firm
19%
Manufacturing Company
15%
Comms Service Provider
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise3
No data available
 

Overview

 

Sample Customers

Tait Communications, Vattenfall, Discovery, University of Minnesota, Pernod Ricard, Electric Car
Information Not Available
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