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Liferay Digital Experience Platform vs Slack comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Liferay Digital Experience ...
Average Rating
8.0
Number of Reviews
44
Ranking in other categories
Web Content Management (4th), Corporate Portals (Enterprise Information Portals) (3rd), Digital Experience Platforms (DXP) (2nd)
Slack
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
74
Ranking in other categories
Enterprise Social Software (3rd)
 

Mindshare comparison

Liferay Digital Experience Platform and Slack aren’t in the same category and serve different purposes. Liferay Digital Experience Platform is designed for Web Content Management and holds a mindshare of 8.7%, up 8.1% compared to last year.
Slack, on the other hand, focuses on Enterprise Social Software, holds 12.6% mindshare, up 10.0% since last year.
Web Content Management
Enterprise Social Software
 

Featured Reviews

Bhavin Panchani - PeerSpot reviewer
Offers integration capabilities that are very easy to use
My company has 20 people who work on the product. I know that my company has around seven customers who use the tool. I recommend the product depending on the use cases of the person who wants to buy it. If your use case is to develop a public site, customer portal, self-service, or intranet, I would say that you should go for the Liferay Digital Experience Platform. If your use cases are related to e-commerce, you need to evaluate your use cases against Liferay Digital Experience Platform, and you can use it if you find it to be a good fit. Otherwise, you should search for other platforms.
PaulButticaz - PeerSpot reviewer
A competitive solution that improves collaboration and productivity
Slack has been around for a long time, and it's an industry leader. Of course, Salesforce owns Slack now and is starting to integrate into it. I have attended Slack conferences and met with product and support managers. They're an excellent organization. Choosing Slack depends on the organization's size, so you need to plan your deployment and make sure you put some controls and standards in place and not just turn it on. If you're a Slack shop, you will have to have something like a Zoom or Microsoft Teams platform for when you need to do video conferencing internally or externally. Many shops have both products, but they use Slack for collaboration, chat, and so on, and use Teams for video and audio conferences. At the end of the day, Slack is missing those capabilities, so either you're going to be a Slack/Zoom shop or you're going to be a Microsoft Teams shop. I rate Slack an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Manageability is very good and probably the most valuable part of a tool of this type. There is a little more of a learning curve than you have with a simple tool, but a business user can learn to manage the system as an administrator very easily."
"The solution is easy to install."
"The look and feel and the user interface are great."
"The web/mobile/portal integration was one of the features that we found most valuable, primarily because it reduced our development time."
"It allows us to arrange and develop new ideas, then incorporate them into the portal. We can create a one stop information center, so people can access the information from one window."
"We chose Liferay because it is open-source and that we can make any number of users apply, register into the system and use the system, as opposed to other solutions where the cost is based on user licenses. This is one of the most attractive features."
"I think that it could be interesting to expand the eCommerce capabilities to the B2C sector."
"The integration capabilities of the product are super easy to use."
"The huddle feature is valuable to me."
"I like the tool's ability to send voice mail. We can also search for conversations easily in Slack."
"The portal is at its best version now."
"The most valuable features of Slack are basic chatting, file sharing, and screen sharing."
"It's valuable for announcements and communicating between team members."
"Slack is a collaboration tool where you can create specific topic-related channels and manage different threads on different talks so people can interact and maintain a chat."
"Slack's stability is exceptional."
"The solution is scalable."
 

Cons

"The plugins should be more affordable."
"Social area and capabilities need improvement."
"The integration and configuration need to be simplified."
"The documentation provided needs to be more detailed. It's sometimes hard to develop things because the documentation is so sparse."
"It could be improved in terms of adding filters to some of the rules. Therefore, you can retain how long a document would need to stay in an archive."
"It could have better built-in integration with a wider variety of extensions out-of-the-box."
"For me, the only thing I can say is that every time somebody sent me an attachment, the attachment was listed somewhere, and then I had to open the conversation and go to the individual to open it. So there is no handy repository or an easy way to quickly look at attachments. For me, that was a bit difficult."
"The notifications on the phone are delayed."
"The product should provide integration with other solutions like Gmail or Outlook."
"Slack does not have videoconferencing capabilities, which would have been nice."
"The solution should have less frequent updates."
"The product crashes when I use it on the desktop."
"The UI could be a little bit better."
"The reason is we are moving towards a new CRM, so we have a suitable solution to integrate with the new CRM."
 

Pricing and Cost Advice

"Their pricing model should be modified to include per user options instead of just servers/cores, etc."
"It's an open-source structure. Other costs are for professional services to integrate Liferay to other existing systems."
"It is a bit expensive."
"Licensing costs can be very expensive."
"The product is neither cheap nor expensive. What Liferay Digital Experience Platform offers at its current price can be considered something that is worth the money."
"The solution’s pricing is cheap."
"Slack is definitely worth the money."
"The pricing can range up to about twenty bucks a user. You can spend a lot of money, especially if you're talking about thousands of users. Generally speaking, Slack is less expensive than Teams. Slack doesn't include all the bells and whistles that Teams does. So you can go from a $6 license in Microsoft 365 to a $50 license per user per month, and there's a lot more you can do in the $50 license."
"We use the free version that does not have a license."
"It is an affordable solution."
"The solution is expensive."
"It is an expensive tool. We pay 15 to 20 USD monthly per user."
"It is less expensive than one of its competitors."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
15%
Educational Organization
10%
Comms Service Provider
5%
Educational Organization
78%
Computer Software Company
6%
Financial Services Firm
4%
University
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the best feature of Liferay?
A tricky question because it'd depend on what your focus will be on Liferay as a digital experience platform. I mean, if for me the experience management is the best feature, for someone with diff...
Is Liferay suitable for complete beginners?
A non-developer here, and frankly, a little bit of a tech beginner in general. My company branched out into digital experience a bit later than we should have but picking Liferay as a DXP was one o...
What is Liferay’s capacity for backup?
Yes, I think you can trust the cloud feature of Liferay pretty well. It gives you the option to back up your data as well as restore it and that's pretty vital for any digital experience platform....
What do you like most about Slack?
Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training...
What is your experience regarding pricing and costs for Slack?
I am not aware of pricing, setup costs, or licensing, due to my company's partnership with Slack.
What needs improvement with Slack?
Sometimes Slack behaves unexpectedly and shuts down without notification or support communication. There is a need to add a call group feature to facilitate scheduling and conducting meetings withi...
 

Also Known As

Liferay DXP
No data available
 

Overview

 

Sample Customers

Adidas, Carrefour, Cisco Systems, Danone, Fujitsu, Lufthansa Flight Training, Siemens, Société Générale and the United Nations
Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
Find out what your peers are saying about Liferay Digital Experience Platform vs. Slack and other solutions. Updated: March 2020.
850,760 professionals have used our research since 2012.