We performed a comparison between Atlassian Confluence and Slack based on real PeerSpot user reviews.Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"It is stable and reliable."
"The initial setup is very easy."
"I think that it is one of the best products on the market from my experience."
"Easy to share information and the integration with JIRA is good."
"It is a good collaboration tool."
"Collaboration is most valuable. You can upload or create your documents on Confluence and share them with your team members. Your team members also can share documents."
"This solution allowed us to easily input details beyond just text, such as creating basic data charts to monitor team performance."
"With Confluence, everything is in one place, so it's easy to find documentation."
"It's valuable for announcements and communicating between team members."
"We use Slack for general communication, conference calls, and sharing screens because we have people working from different countries."
"The product has the ability to scale."
"You can create channels between teams internally and externally, which is great. There is a lot of security with Slack internal, which is what I value."
"Slack is a really easy collaboration tool to use and many companies are adopting this popular tool."
"There needs to be a flexible pricing model, where we can pick and choose services and customize our pricing model."
"Some elements of the user interface could be more user-friendly, including embedding diagrams."
"When you are creating a table in Confluence, there is no tool to export it into Excel sheet for quick references. We can only export it as an a PDF file, but not into an editable file."
"An area for improvement would be the intuitiveness of using the features, especially if you want to customize."
"Some aspects of the drawing perspective could be improved. When we upgrade a design and make technical architecture drawings to publish, we still use Visio first and then copy and paste it. If this feature were available on Confluence, it would be a useful tool."
"We have to use other applications that make Atlassian Confluence more customized for what you want. They should improve by adding the ability to make more customizations."
"I think the couple of improvement areas would be around Markdown support and support for adding code."
"We would like there to be more advanced data manipulation features available in this solution, such as creating more complex charts, and a column freezing option."
"I would like to be able to do live streaming on Slack. Slack allows Slack huddle where you can do a group call, but it is not very well-designed. I'm not sure if it is going very well, but live streaming is one thing that I would definitely love to see. When you use Zoom, I like how you can run webinars. If we could do that through Slack, it would become an all-integrated platform. I would also like to be able to schedule meetings using Slack, similar to Zoom."
"There could be a read function so that when you send a message, instead of the other person having to add a reaction, you know that the message went through."
"I think Slack could add additional features without making the solution slower or more difficult to use."
"We’d like it to have more capability for everyone to work on one doc in real time all at once."
"The way groups are created on slack could be improved. Once you create a group of people, you can't add additional people unless you convert it to a channel."
Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.
Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.
Confluence has multiple deployment options to provide the flexibility your organization needs.
Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.
For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.
Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.
Slack is where work happens. It’s a digital workspace that powers your organization — all the pieces and the people — so you can get things done.
Slack brings all your communication together in one place. It's real-time messaging, archiving and search for modern teams.
Atlassian Confluence is ranked 1st in Enterprise Social Software with 33 reviews while Slack is ranked 3rd in Enterprise Social Software with 5 reviews. Atlassian Confluence is rated 8.2, while Slack is rated 8.2. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of Slack writes "A secure and widely-used solution that integrates easily and is helpful for internal and external communication". Atlassian Confluence is most compared with Microsoft Teams, SharePoint, Office 365, Microsoft OneDrive and Zendesk Guide, whereas Slack is most compared with Symphony, SharePoint, ChatWork, Microsoft Teams and Workplace by Facebook. See our Atlassian Confluence vs. Slack report.
See our list of best Enterprise Social Software vendors.
We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.