We performed a comparison between Atlassian Confluence and Slack based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The sharing of information and simple formatting are valuable features. That is, there are no templates, and everything uses one format. This means that people don't need to worry about formatting."
"Confluence is easy to use and integrate with other solutions, including social media platforms."
"We value the way we can tag documentation to Jira because we can cross-reference a Jira ticket to a Confluence page, and we can also add a Confluence page to a Jira ticket."
"With Confluence, everything is in one place, so it's easy to find documentation."
"The scalability is enough for our use cases. It covers all our needs."
"Easy to share information and the integration with JIRA is good."
"The solution offers a lot of freedom when drafting directly online."
"The solution helped us to see where we were going wrong and where we were doing good, and that helped us to make proper decisions"
"The solution makes it easy to create groups, share documents, and communicate."
"Slack is a collaboration tool where you can create specific topic-related channels and manage different threads on different talks so people can interact and maintain a chat."
"The product makes communication seamless."
"The huddle feature is valuable to me."
"When we work with a platform like Slack, we can have one source without merging different document versions."
"Slack is a really easy collaboration tool to use and many companies are adopting this popular tool."
"We use Slack for general communication, conference calls, and sharing screens because we have people working from different countries."
"In terms of setup, approaching its menu is simple."
"When we import the data in Confluence from Word or any other document, the formatting is not correct."
"The scalability for larger companies could be improved."
"The search function is not great."
"The way Atlassian Confluence handles tickets could be improved."
"It lacks ease of integration."
"The cost of the solution is too high."
"When we have a project that we don't want to share with everybody but want people to know that it exists, there is no way to do this in Confluence. When a project is not shared, people cannot see that it exits."
"I would like to see the text editor upgraded from its current limited abilities."
"We do experience issues when trying to log in on Slack."
"It is difficult to navigate the tool when I log in to two devices and start a video call."
"When someone responds to my message in Slack, a new window opens. There should be an option to roll down the answers."
"The way groups are created on slack could be improved. Once you create a group of people, you can't add additional people unless you convert it to a channel."
"Its capabilities to provide security features could be better for corporations."
"When scaled on a large scale, the solution's cost becomes a matter of concern for organizations."
"The product should provide integration with other solutions like Gmail or Outlook."
"The product crashes when I use it on the desktop."
Atlassian Confluence is ranked 2nd in Enterprise Social Software with 45 reviews while Slack is ranked 3rd in Enterprise Social Software with 28 reviews. Atlassian Confluence is rated 8.0, while Slack is rated 8.4. The top reviewer of Atlassian Confluence writes "Flexible, efficient, allows the concurrent development of documentation and lets you add comments offline". On the other hand, the top reviewer of Slack writes "Provides a more convenient and efficient alternative to email, especially for internal conversations and coordination". Atlassian Confluence is most compared with Microsoft Teams, Office 365, Microsoft OneDrive, SharePoint and Asana, whereas Slack is most compared with SharePoint, Symphony, Chatter, ChatWork and Workplace by Facebook. See our Atlassian Confluence vs. Slack report.
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We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
