Atlassian Confluence vs Slack comparison

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Atlassian Logo
4,498 views|2,071 comparisons
90% willing to recommend
Slack Logo
2,578 views|1,112 comparisons
92% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Atlassian Confluence and Slack based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Atlassian Confluence vs. Slack Report (Updated: March 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's easy to search for information.""The solution is stable.""The most valuable features are the ease of creating documentation, as well as charts.""The most valuable feature of Atlassian Confluence it's very easy to use and there are different options.""It integrates well with other Atlassian products""The most valuable features are hyper-linking, the Drawing Tool, and enhanced tables.""The most valuable features is its design documentation abilities.""The trial stages, the ability to connect it to Jira, and the ability to export in PDF are all good capabilities."

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"Slack is a powerpack bundle of features that help small or large organizations to handle teams and their tasks.""You can create channels between teams internally and externally, which is great. There is a lot of security with Slack internal, which is what I value.""Slack is a really easy collaboration tool to use and many companies are adopting this popular tool.""The solution is scalable.""Slack provides very fast communication.""The solution has a great user interface and functionalities. It has good features that we can use. We can integrate any third-party application with Slack so that it provides you with insights and updates in real-time on Slack itself.""Overall, it is a good idea as it works better than most solutions out there.""The most valuable features are video conferencing and sharing content during meetings."

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Cons
"The product is considered expensive.""The UI is good but bland. It could be updated a bit to make it more modern and interesting to look at.""The way Atlassian Confluence handles tickets could be improved.""The solution is not very user-friendly.""The dashboards should be improved.""We would like there to be more advanced data manipulation features available in this solution, such as creating more complex charts, and a column freezing option.""I think the couple of improvement areas would be around Markdown support and support for adding code.""Atlassian Confluence could improve the stability, there are timeouts sometimes."

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"I have found it cumbersome to create and set up groups, or channels.""The product should provide integration with other solutions like Gmail or Outlook.""We’d like it to have more capability for everyone to work on one doc in real time all at once.""It would be better if Slack had a 'select all' option to delete all the files.""The video calling experience on Slack needs improvement.""I would like the text in chat to be more customizable.""It is difficult to navigate the tool when I log in to two devices and start a video call.""The tool has stability issues that need to be improved. We are not native English speakers and Slack needs to integrate grammar checks."

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Pricing and Cost Advice
  • "For us, it's free to use. We don't pay any licensing."
  • "When you purchase this solution you get some support."
  • "The issues I have with the pricing are in respect to the add-ons."
  • "The price of the on-premises data center version is too expensive."
  • "Licenses are quite expensive"
  • "There is an annual license."
  • "Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
  • "We have a site license for Atlassian Confluence and there are some limitations on external users."
  • More Atlassian Confluence Pricing and Cost Advice →

  • "We use the free version that does not have a license."
  • "The solution is expensive."
  • "It is less expensive than one of its competitors."
  • "It is an expensive tool. We pay 15 to 20 USD monthly per user."
  • "Slack is definitely worth the money."
  • "The pricing can range up to about twenty bucks a user. You can spend a lot of money, especially if you're talking about thousands of users. Generally speaking, Slack is less expensive than Teams. Slack doesn't include all the bells and whistles that Teams does. So you can go from a $6 license in Microsoft 365 to a $50 license per user per month, and there's a lot more you can do in the $50 license."
  • "I would rate the tool's pricing a four out of ten."
  • "The solution is cheap in my country."
  • More Slack Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Atlassian Confluence is flexible and allows adding different types of context on the page and connecting a hypertext, like a web page, without a source.
    Top Answer:When it comes to affordability, I give it an eight out of ten. It's reasonably priced since many people are using it.
    Top Answer:Atlassian Confluence is not really a community-friendly solution. If you have a company, you'll have a license for each person, but it does not have such features as commenters. For example, Jira… more »
    Top Answer:Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training… more »
    Top Answer:We could see improvement in Slack by having an integrated meeting tool. Currently, we rely on third-party integration tools like Zoom to schedule meetings. It would be much more convenient to schedule… more »
    Ranking
    Views
    4,498
    Comparisons
    2,071
    Reviews
    41
    Average Words per Review
    437
    Rating
    8.2
    Views
    2,578
    Comparisons
    1,112
    Reviews
    34
    Average Words per Review
    354
    Rating
    8.4
    Comparisons
    SharePoint logo
    Compared 17% of the time.
    Symphony logo
    Compared 16% of the time.
    Chatter logo
    Compared 14% of the time.
    ChatWork logo
    Compared 12% of the time.
    Zulip logo
    Compared 7% of the time.
    Also Known As
    Confluence
    Learn More
    Overview

    Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.

    Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.

    Confluence has multiple deployment options to provide the flexibility your organization needs.

    Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.

    For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.

    Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.

    Slack is where work happens. It’s a digital workspace that powers your organization — all the pieces and the people — so you can get things done.

    Slack brings all your communication together in one place. It's real-time messaging, archiving and search for modern teams.

    Sample Customers
    Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
    Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
    Top Industries
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm18%
    Comms Service Provider10%
    Cloud Provider6%
    VISITORS READING REVIEWS
    Educational Organization65%
    Financial Services Firm5%
    Computer Software Company5%
    Manufacturing Company4%
    REVIEWERS
    Computer Software Company24%
    Marketing Services Firm13%
    Financial Services Firm13%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Educational Organization82%
    Computer Software Company4%
    Financial Services Firm4%
    University1%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise23%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise68%
    Large Enterprise24%
    REVIEWERS
    Small Business63%
    Midsize Enterprise13%
    Large Enterprise24%
    VISITORS READING REVIEWS
    Small Business5%
    Midsize Enterprise83%
    Large Enterprise12%
    Buyer's Guide
    Atlassian Confluence vs. Slack
    March 2024
    Find out what your peers are saying about Atlassian Confluence vs. Slack and other solutions. Updated: March 2024.
    767,847 professionals have used our research since 2012.

    Atlassian Confluence is ranked 2nd in Enterprise Social Software with 98 reviews while Slack is ranked 3rd in Enterprise Social Software with 68 reviews. Atlassian Confluence is rated 8.2, while Slack is rated 8.4. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of Slack writes "A competitive solution that improves collaboration and productivity". Atlassian Confluence is most compared with Microsoft Teams, Office 365, Microsoft OneDrive, SharePoint and OpenText Documentum, whereas Slack is most compared with SharePoint, Symphony, Chatter, ChatWork and Zulip. See our Atlassian Confluence vs. Slack report.

    See our list of best Enterprise Social Software vendors.

    We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.