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Lenovo XClarity Controller vs WhatsUp Gold comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Lenovo XClarity Controller
Ranking in Server Monitoring
11th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Server Monitoring
14th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (37th), Network Monitoring Software (25th), IT Infrastructure Monitoring (20th), Configuration Management (21st), Log Management (41st), Cloud Monitoring Software (26th), Network Traffic Analysis (NTA) (13th)
 

Mindshare comparison

As of September 2026, in the Server Monitoring category, the mindshare of Lenovo XClarity Controller is 2.4%, down from 3.9% compared to the previous year. The mindshare of WhatsUp Gold is 3.9%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
Lenovo XClarity Controller2.4%
WhatsUp Gold3.9%
Other93.7%
Server Monitoring
 

Featured Reviews

Muhammad_Salman - PeerSpot reviewer
Senior Finance Executive at Texitech
Simplifies RAID computation and technical support resolves issues effectively
The Lenovo configuration tool helps us with the computation of the RAID Controller and the installation of the operating system. If we encounter any sort of issue, we can troubleshoot the problem with the assistance of the Lenovo technical team. Sometimes, we do not receive complaints from the controller. We also receive software issue resolutions by managing the process with the assistance of the Lenovo technical team.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would rate Lenovo XClarity Controller ten out of ten."
"The remote management capability was also good."
"The product's most valuable feature is its ability to provide insights into server status and alerts."
"My advice to others is this is the best solution for server management on the market."
"The Lenovo configuration tool helps us with the computation of the RAID Controller and the installation of the operating system."
"The most valuable feature of Lenovo XClarity is the ease of use because of the interface browser that is highly compatible and it has mobile web management."
"The solution effectively monitors network devices and servers."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"The product is reasonably priced."
"This product has aided us in procurement and is overall a well-priced solution."
"We've been using it for many years and we use it typically for early warning, as it notifies customers of problems prior to failure."
"The most valuable feature is the auto-discovery function."
"The threshold alerting is the most valuable feature."
 

Cons

"Lenovo XClarity can improve the dashboard integration. For example, graphs could be better. Additionally, more integration with other vendors is needed. For example, VMware has integration with a lot of vendors."
"They could enable notifications on emails and phones regarding control panel information."
"Sometimes we do not receive the complaint from the Controller."
"Sometimes we do not receive the complaint from the Controller. However, software issues are managed and processed with the help of the Lenovo technical team, and they sort them out."
"It worked very slowly. It was not well on performance."
"The product is old and not updated."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
"The technical support does not bother to respond."
"I haven't had any issue with stability, except during the upgrade to 2017 when we encountered slow responses."
"Regional product team support is not very good."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"Importing the maps and being able to customize them could be easier."
 

Pricing and Cost Advice

Information not available
"This is a well priced solution."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"Pricing is reasonable compared to other products."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"There is a license needed to use WhatsUp Gold."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"The most valuable feature is the cost compared to other solutions."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
9%
Manufacturing Company
9%
Financial Services Firm
8%
Financial Services Firm
12%
Manufacturing Company
9%
Outsourcing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What needs improvement with Lenovo XClarity Controller?
Sometimes we do not receive the complaint from the Controller. However, software issues are managed and processed with the help of the Lenovo technical team, and they sort them out.
What is your primary use case for Lenovo XClarity Controller?
The customer has given me this configuration and is asking for the price of the server along with this configuration. They did not mention what kind of requirement they have. They just shared this ...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Also Known As

XClarity Controller, Lenovo XCC
No data available
 

Overview

 

Sample Customers

Information Not Available
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Lenovo XClarity Controller vs. WhatsUp Gold and other solutions. Updated: September 2026.
914,262 professionals have used our research since 2012.