We performed a comparison between LastPass and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in AIOps."The stability has been rock solid. A couple of years ago, they were breached. However, if you had two-factor authentication enabled, it didn't affect you. We did, so it has been good."
"It's improved security; we don't have to worry about people storing password loosely and secure them."
"It's always hard to put a value on return on investment. You avoid one breach and it's paid for a million times over. We got a penetration test company internally, just to see how secure our network is, and there happened to be one bit of software that had been overlooked by an external company that managed it. It hadn't been upgraded so that managed to get them into the network. They would've been able to access through the test thing a file that we had previously. If that was a real-life scenario they would have been able to get into our network and get full access to our organization's passwords. If they did get in, they would have gotten access to the cloud. The ROI we see is that we are completely secured compared to what we had previously where there was a vulnerability."
"This product helps keep us secure."
"The initial setup for this process is straightforward and extremely easy. It just works."
"Increased security around password management for teams and collaborative efforts with external vendors."
"It is easy to use."
"Reduction in number of sensitive passwords stored insecurely on local systems."
"New Relic has helped us in terms of the optimizing our print and loading times."
"It offers helpful user metrics so we can learn more about the user experience."
"It has prevented failures from occurring in our production environment."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"The solution is quite stable."
"The VPN is one of the solution's most valuable features for us."
"It has helped us maintain a much higher uptime than we had previously."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"The management through the plugin is poor. It consumes tons of client resources especially as an administrator."
"One thing I wish LastPass had is an integration with Active Directory, not for synchronizing users but to actually manage, in some way, privileged accounts by replacing the password of LastPass itself."
"It is not super feature laden. It does not stand out versus the competition."
"Right now we have two products; there is the password manager and there is the authenticator app. Ideally, these should be fully integrated and support better handling of two-factor authentication or any other authenticator data."
"I also don't like the add-in for Internet Explorer and Google Chrome, because when you do the add-in, you can actually save that to your credentials in your IE, and the problem is, if I left my screen open, or any of the IT people leave their screen open someone could come up and access all their credentials in LastPass without having to put a password in within your own network. I don't like that functionality. We've banned that from any of our staff adding that as an add-in because we see that as a security risk."
"I would like to be able to reduce the log out time of the session."
"I struggle a little bit with the mobile app. As a browser extension, it works really well, and we are able to get to what we need to. However, on the phone, it's not quite as easy to navigate."
"The biggest thing is there is no good way to have LastPass rotate passwords without human intervention. Right now, we have to go into each folder, then rotate and manually update each password. It can be done it by loading a bunch of passwords into a spreadsheet, but this makes the whole process insecure because then the passwords have been noted into a spreadsheet which have to be upload. We have to go into 40 to 50 applications and manually update passwords, because we don't view their solution of writing a bunch of passwords on a spreadsheet, then uploading them as a secure solution. This should be done internally within LastPass."
"It would be nice if there were pre-made dashboards."
"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."
"It would help customers if there were an on-premises version available."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"The price needs improvement."
"The browser isn't exactly reliable."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
Earn 20 points
LastPass is ranked 26th in AIOps while New Relic is ranked 3rd in AIOps with 152 reviews. LastPass is rated 7.4, while New Relic is rated 8.6. The top reviewer of LastPass writes "Straightforward to set up, good support, intuitive to use, and offers good value for the cost". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". LastPass is most compared with Azure Key Vault, HashiCorp Vault, BeyondTrust Password Safe, Keeper and CyberArk Enterprise Password Vault, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus.
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