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BeyondTrust Password Safe vs LastPass comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
BeyondTrust Password Safe offers strong security and compliance benefits, valued for deployment ease, despite high costs and varied ROI.
Sentiment score
5.5
Users experienced positive ROI with LastPass by increasing productivity, reducing support calls, and improving security through streamlined password management.
Next year, we may add another BeyondTrust element because the overall experience has been good.
 

Customer Service

Sentiment score
6.9
BeyondTrust Password Safe support is responsive, professional, globally praised but needs documentation improvements and better international team performance.
Sentiment score
5.0
LastPass customer service is mixed, with positive comments on quick help, but issues with contact difficulty and email support.
The tickets for minor issues have been resolved efficiently.
I rate technical support from BeyondTrust at around eight or nine because it is very good and helpful.
I found the technical support from BeyondTrust to be very good.
 

Scalability Issues

Sentiment score
7.6
BeyondTrust Password Safe is highly rated for scalability and flexibility with effective resource management and adaptable deployment across environments.
Sentiment score
6.2
LastPass efficiently manages passwords for businesses, integrates seamlessly with devices, and offers strong multi-user management despite minor performance dips.
If using the built-in database, it requires good knowledge in Microsoft SQL, which could complicate scalability.
In my experience, the scalability of BeyondTrust Password Safe is also a nine.
 

Stability Issues

Sentiment score
7.6
BeyondTrust Password Safe is stable, praised for flexibility, with issues in early versions and necessary management for optimal performance.
Sentiment score
6.6
Users praise LastPass for its reliability, security features, cross-platform performance, and efficient autofill, despite occasional minor glitches.
The solution is very stable.
 

Room For Improvement

BeyondTrust Password Safe requires improved documentation, integration, interface simplicity, flexible features, and more competitive pricing to enhance user experience.
Users criticized LastPass for slow performance, sync issues, security concerns, poor customer service, and an outdated design.
This would help in identifying suspicious activities immediately when users log in.
There are limitations when accessing or creating connectors for each application.
From the client perspective, they usually complain that the RDP session disconnects without error notifications.
 

Setup Cost

BeyondTrust Password Safe offers cost-effective, asset-based pricing, benefiting organizations prioritizing asset management over user count.
<p>LastPass offers affordable plans for Teams and Enterprises, praised for security, user management, performance, and customer support.</p>
Pricing is managed by a different team, however, I know it's less expensive than CyberArk Privilege Access.
My experience with the pricing, setup cost, and licensing of BeyondTrust Password Safe is good because we have an asset-based license, not a user-based one, allowing us to add many clients with privilege access.
It is cost-effective compared to other solutions.
 

Valuable Features

BeyondTrust Password Safe offers robust password management, integration, and analytics for enhanced security and compliance in enterprise environments.
Users praise LastPass for its strong security, password management, autofill, cross-device sync, and business features like shared folders and admin controls.
The most valuable features of BeyondTrust Password Safe, in my opinion, are its ease of use and robust security management.
It is important for our organization that BeyondTrust Password Safe supports both on-premises and cloud deployment.
The flexibility of the licensing model is significantly better as it offers both unlimited users and unlimited devices, unlike Delinea, which is based on the number of users.
 

Categories and Ranking

BeyondTrust Password Safe
Ranking in Enterprise Password Managers
7th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Privileged Access Management (PAM) (11th)
LastPass
Ranking in Enterprise Password Managers
17th
Average Rating
7.4
Reviews Sentiment
6.3
Number of Reviews
12
Ranking in other categories
Single Sign-On (SSO) (22nd), AIOps (29th)
 

Mindshare comparison

As of June 2025, in the Enterprise Password Managers category, the mindshare of BeyondTrust Password Safe is 3.4%, up from 3.1% compared to the previous year. The mindshare of LastPass is 2.9%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers
 

Featured Reviews

Ali Hatamleh - PeerSpot reviewer
Smart tooling streamlines account organization and access through advanced grouping features
The features I find valuable in Password Safe include password retention and management, session privilege monitoring, live monitoring and recording, and the use of PS automation scripts for creating connections. The smart tooling and smart group features are also important as, after finalizing discovery, they auto-collect accounts in the environment and organize them in Smart Groups for easy access.
MK
Straightforward to set up, good support, intuitive to use, and offers good value for the cost
The most valuable feature is being able to use a single master password to access all of your other passwords. One feature that is really important to us is the ability to create secure notes. In our scenario, these are notes such as how to get some of our devices on the network. They are processes and procedures that we don't want anybody else to see, especially within the IT department. It's a small department and we have very many processes that we use, but not on a daily basis, so we aren't going to remember them. By using LastPass and secure notes, we can go back to those notes in a secure fashion and remind ourselves how to do certain things. For instance, how to create a test database for accounting, which is something that we do once a year. We don't want that to be out in a non-secure fashion, where somebody in the public can see it.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
15%
Government
8%
Manufacturing Company
8%
Computer Software Company
14%
Financial Services Firm
11%
University
8%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for BeyondTrust Password Safe?
Pricing is managed by a different team, however, I know it's less expensive than CyberArk Privilege Access. BeyondTrust's pricing for the cloud platform is affordable.
What needs improvement with BeyondTrust Password Safe?
I believe one improvement could be having the last used passwords appear more automatically whenever I check for passwords associated with a frequently used system.
What is your primary use case for BeyondTrust Password Safe?
I find that BeyondTrust Password Safe is a very effective application for password management. I find it very easy to use and update.
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Also Known As

BeyondTrust PowerBroker Password Safe
LastPass Business, LastPass Enterprise, Lastpasss
 

Overview

 

Sample Customers

Aera Energy LLC, Care New England, James Madison University
Deakin University, Duke University, Code.org, Influitive, PeopleKeys, SMA Technologies, Skynamo
Find out what your peers are saying about BeyondTrust Password Safe vs. LastPass and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.