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Kore.ai vs Snyk comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kore.ai
Ranking in AI Security
7th
Average Rating
7.8
Number of Reviews
16
Ranking in other categories
AI Agent Builders (7th), AI Customer Experience Personalization (8th), AI Customer Support (2nd), AI IT Support (7th)
Snyk
Ranking in AI Security
10th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
52
Ranking in other categories
Application Performance Monitoring (APM) and Observability (20th), Application Security Tools (7th), Static Application Security Testing (SAST) (5th), GRC (6th), Cloud Management (12th), Vulnerability Management (17th), Container Security (6th), Software Composition Analysis (SCA) (1st), Software Development Analytics (2nd), Cloud Security Posture Management (CSPM) (13th), DevSecOps (4th), Application Security Posture Management (ASPM) (1st)
 

Mindshare comparison

As of August 2026, in the AI Security category, the mindshare of Kore.ai is 0.5%. The mindshare of Snyk is 1.2%, down from 10.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Security Mindshare Distribution
ProductMindshare (%)
Kore.ai0.5%
Snyk1.2%
Other98.3%
AI Security
 

Featured Reviews

Judin Augustin - PeerSpot reviewer
Associate Data Scientist at Guide House
Automation has reduced large call centers and provides real-time outbound support for patients
Kore.ai is a low-code platform, and you do not necessarily have to be an expert in artificial intelligence or generative AI to use this platform. However, if you have that experience, it will be a valuable add-on. The main advantage is that it has almost every kind of plugin available to use, whether for live agents or if you want to use it as a call center. You have real-time capabilities and the most useful plugins available, with almost every kind of model available with configurations. We can configure the ML models and train them. The platform is very user-friendly with explanatory features and a great UI. One significant feature is the live testing platform with Kore.ai. When you are creating a workflow, you have an interactive, real-time testing platform that reflects every change you make. This makes it easy to debug errors or add new features. Additionally, Kore.ai has many different tools and platforms that cater to different needs, whether for a call center, normal workflow, or machine learning workflow, which is really useful. Because of Kore.ai, it was much easier than creating something manually. A low-code platform always helps, and when that platform has this much capability, it provides far more value than manual development. It was particularly helpful for our team that we could create a POC and get that project into production. Kore.ai helped our team build a generative AI outbound calling chatbot, and it truly helped our customers. If you have a hospital with a thousand employees in a call center, you might consider outsourcing. However, with Kore.ai's outbound calling capabilities, you can eliminate the outsourcing part. You do not need a thousand call center employees. You can accomplish this through automation with just one or two employees if people need to switch to agents. This represented a significant cost reduction.
Abhishek-Goyal - PeerSpot reviewer
Software Engineer at a computer software company with 11-50 employees
Improves security posture by actively reducing critical vulnerabilities and guiding remediation
Snyk's main features include open-source vulnerability scanning, code security, container security, infrastructure as code security, risk-based prioritization, development-first integration, continuous monitoring and alerting, automation, and remediation. The best features I appreciate are the vulnerability checking, vulnerability scanning, and code security capabilities, as Snyk scans all open-source dependencies for known vulnerabilities and helps with license compliance for open-source components. Snyk integrates into IDEs, allowing issues to be caught as they appear in the code dynamically and prioritizes risk while providing remediation advice. Snyk provides actionable remediation advice on where vulnerabilities can exist and where code security is compromised, automatically scanning everything and providing timely alerts. Snyk has positively impacted my organization by improving the security posture across all software repositories, resulting in fewer critical vulnerabilities, more confidence in overall product security, and faster security compliance for project clients. Snyk has helped reduce vulnerabilities significantly. Initially, the repository had 17 to 31 critical and high vulnerabilities, but Snyk has helped manage them down to just five vulnerabilities, which are now lower and not high or critical.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The positive impacts we have seen include expected reductions in average handle time, which is typically around 40 to 50 percent for any BFSI industry use case."
"Kore.ai has positively impacted my organization by helping us build intelligent chatbots and incorporating voice agents, enabling various clients to adopt these solutions, which have been revolutionary for their businesses."
"Kore.ai has positively impacted my organization, as it saved a lot of time in implementation and the proof of concept was very fast to implement and easy to develop."
"Kore.ai has positively impacted my organization by simplifying the process of responding to emails and streamlining the workflow, saving me considerable time."
"Because of Kore.ai, it was much easier than creating something manually, and when that platform has this much capability, it provides far more value than manual development."
"Kore.ai offers multiple support and services, including API integration, webhook integration, and multiple channels, making it easy to design your own layout, integrate with multiple channels and webhooks, deploy quickly, and track any errors that occur, so it is a good way to start and easy to learn."
"Kore.ai has positively impacted my organization by being a big money saver because before having our chatbot, the use case was that every time some of our customers needed help, they used to call a number."
"Kore.ai is outstanding compared to other AI agent platforms such as Copilot Studio due to the centralized nature and integration of different apps within a single platform."
"Snyk categorizes the level of vulnerability into high, medium, and low, which helps organizations prioritize which issues to tackle first."
"We feel more secure because we do have a way to measure the security and the risk factors of projects."
"The most valuable feature is that they add a lot of their own information to the vulnerabilities. They describe vulnerabilities and suggest their own mitigations or version upgrades. The information was the winning factor when we compared Snyk to others. This is what gave it more impact."
"Snyk allows us to spend less time securing applications, increasing their productivity."
"Everything that the product promises it will do, it's been doing that for us."
"We're loving some of the Kubernetes integration as well. That's really quite cool. It's still in the early days of our use of it, but it looks really exciting. In the Kubernetes world, it's very good at reporting on the areas around the configuration of your platform, rather than the things that you've pulled in. There's some good advice there that allows you to prioritize whether something is important or just worrying. That's very helpful."
"Snyk is a good and scalable tool."
"Snyk's focus on security is a valuable feature. Also Snyk supports multiple programming languages, which has positively affected my security practices. I use only two or three languages, and when I change the language in a file, it detects it in the same suite. I find the AI-powered scanning overall beneficial.Using Snyk's AI-powered scanning, I can detect around ten or twenty errors in my project with about twenty thousand lines of code, so it helps improve my project by identifying a lot of potential vulnerabilities."
 

Cons

"This is a regret for me."
"One thing I have learned is the unpredictability of LLMs and how buggy Kore.ai is as a software."
"We sometimes faced challenges with the integration process due to a lack of in-depth knowledge in the documentation."
"I rated Kore.ai eight out of ten because of the potential for these additional improvements."
"I choose 7.5 out of 10 for Kore.ai because a few things already need to be improved, one of which I have mentioned."
"I rated Kore.ai an 8 out of 10 because additional features could be added to it."
"I would suggest incorporating pre-recorded videos in the tutorials and enhancing the documentation area to make it more user-friendly."
"To improve Kore.ai, I suggest focusing on more agentic automation, such as offering MCP kind of features with an orchestration layer for use cases."
"We tried to integrate it into our software development environment but it went really badly. It took a lot of time and prevented the developers from using the IDE. Eventually, we didn't use it in the development area... I would like to see better integrations to help the developers get along better with the tool. And the plugin for the IDE is not so good. This is something we would like to have..."
"We have to integrate with their database, which means we need to send our entire code to them to scan, and they send us the report. A company working in the financial domain usually won't like to share its code or any information outside its network with any third-party provider."
"Basically the licensing costs are a little bit expensive."
"All such tools should definitely improve the signatures in their database. Snyk is pretty new to the industry."
"They were a couple of issues which happened because Snyk lacked some documentation on the integration side."
"The solution could improve the reports. They have been working on improving the reports but more work could be done."
"Right now, we receive too many high vulnerabilities. If we enable notifications, then we just get a lot of spam message."
"The reporting mechanism of Snyk could improve. The reporting mechanism is available only on the higher level of license."
 

Pricing and Cost Advice

Information not available
"Pricing-wise, it is not expensive as compared to other tools. If you have a couple of licenses, you can scan a certain number of projects. It just needs to be attached to them."
"You can get a good deal with Snyk for pricing. It's a little expensive, but it is worth it."
"Snyk is a premium-priced product, so it's kind of expensive. The big con that I find frustrating is when a company charges extra for single sign-on (SSO) into their SaaS app. Snyk is one of the few that I'm willing to pay that add-on charge, but generally I disqualify products that charge an extra fee to do integrated authentication to our identity provider, like Okta or some other SSO. That is a big negative. We had to pay extra for that. That little annoyance aside, it is expensive. You get a lot out of it, but you're paying for that premium."
"It's inexpensive and easy to license. It comes in standard package sizing, which is straightforward. This information is publicly found on their website."
"The pricing is acceptable, especially for enterprises. I don't think it's too much of a concern for our customers. Something like $99 per user is reasonable when the stakes are high."
"With Snyk, you get what you pay for. It is not a cheap solution, but you get a comprehensiveness and level of coverage that is very good. The dollars in the security budget only go so far. If I can maximize my value and be able to have some funds left over for other initiatives, I want to do that. That is what drives me to continue to say, "What's out there in the market? Snyk's expensive, but it's good. Is there something as good, but more affordable?" Ultimately, I find we could go cheaper, but we would lose the completeness of vision or scope. I am not willing to do that because Snyk does provide a pretty important benefit for us."
"Compared to Veracode, Snyk is definitely a cheaper tool."
"We are using the open-source version for the scans."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Construction Company
12%
Outsourcing Company
9%
Financial Services Firm
8%
Financial Services Firm
13%
Manufacturing Company
10%
Computer Software Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise14
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise10
Large Enterprise24
 

Questions from the Community

What is your experience regarding pricing and costs for Kore.ai?
The experience with pricing, setup cost, and licensing of Kore.ai is that the price is low, and the licensing is also not costly.
What needs improvement with Kore.ai?
I do not have much to add regarding how Kore.ai can be improved since it has been a long time since we last used it. There are other platforms that offer more features, but those come at a higher p...
What is your primary use case for Kore.ai?
In my past organization, I used Kore.ai for one of the projects over a period of approximately six to eight months. Our main use case for Kore.ai involved building a Gen AI plus conversational AI p...
How does Snyk compare with SonarQube?
Snyk does a great job identifying and reducing vulnerabilities. This solution is fully automated and monitors 24/7 to find any issues reported on the internet. It will store dependencies that you a...
What needs improvement with Snyk?
There are a lot of false positives that need to be identified and separated. The inclusion of AI to remove false positives would be beneficial. So far, I've not seen any AI features to enhance vuln...
What is your primary use case for Snyk?
I use Snyk ( /products/snyk-reviews ) in the DevOps pipeline to identify vulnerabilities before deploying the application. It integrates with Jenkins ( /products/jenkins-reviews ).
 

Comparisons

 

Also Known As

No data available
Fugue, Snyk AppRisk
 

Overview

 

Sample Customers

Leading banks & Enterprise Companies
StartApp, Segment, Skyscanner, DigitalOcean, Comic Relief
Find out what your peers are saying about Kore.ai vs. Snyk and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.