We performed a comparison between KiSSFLOW and OpenText AppWorks based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The best thing about KiSSFLOW is that we can do virtual approvals."
"The most valuable feature is the performance."
"The best thing is the no-code part. Even a person without experience with the coding language can easily understand and build the processes."
"I work in HR and am fond of automation. I like the tool's email automation and integration with Outlook."
"The best thing about Kissflow is its user-friendliness."
"Kissflow is intuitive and easy to use, and I haven't faced any errors using the solution so far."
"The flexibility and speed in modifying and creating processes are great features. If we have a process in mind, we can usually create it within ten minutes."
"I like the forms which help us to get information."
"The monitoring aspect is highly valuable, as it offers an exceptional capability to track every minute of action performed by a business user in the global context."
"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."
"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."
"One of the most useful features is the code is customizable, we can make it our own."
"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."
"We really appreciate the process automation and how can you create human tasks as one of your processes."
"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."
"From a business perspective, the most valuable aspect lies in the optimization of processes."
"There is room for improvement in terms of stability."
"The UI, though is pretty friendly and easy to use, can be improved in some aspects."
"The integration between forms should be made easier."
"Sometimes some notifications don't appear on the mobile app."
"KiSSFLOW needs to improve its integration."
"They should increase their marketplace with existing tools so that connections are directly through connectors instead of API integrations."
"If Kissflow can help users to be able to organize the company manuals and information, the blogs, and everything into one resource, that would be awesome."
"When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user."
"There is room for improvement in the pricing structure."
"The solution needs to continue to enhance the low-coding feature within the product itself."
"The crucial missing element is the archival function."
"The integration could improve."
"A room for improvement in OpenText AppWorks is its user interface. It should have mobile compatibility because right now, you still have to make two applications with a user interface for Android and a user interface for iOS, so if OpenText AppWorks can provide one UI that can be used across all devices, that would make the solution better. An additional feature I'd like to see in the next release of OpenText AppWorks is a better UI in terms of the look and feel. Another feature I'd like to see in the next version of the solution is mobile compatibility because, at the moment, you have to make your application mobile-ready or compatible with mobile devices because there's no provision for it in OpenText AppWorks."
"There could be some improvements with the low code design part. It could be more customizable and more user friendly."
"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."
"AppWorks could be improved by including BPM simulation."
KiSSFLOW is ranked 10th in Business Process Management (BPM) with 12 reviews while OpenText AppWorks is ranked 16th in Business Process Management (BPM) with 8 reviews. KiSSFLOW is rated 8.6, while OpenText AppWorks is rated 7.8. The top reviewer of KiSSFLOW writes "The tool is intuitive to use and, through automation, has been a real time-saver". On the other hand, the top reviewer of OpenText AppWorks writes "Automates processes like purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation". KiSSFLOW is most compared with Camunda, Microsoft Power Apps, ServiceNow, Nintex Process Platform and Appian, whereas OpenText AppWorks is most compared with Microsoft Power Apps, Appian, ServiceNow Now Platform, OutSystems and Mendix. See our KiSSFLOW vs. OpenText AppWorks report.
See our list of best Business Process Management (BPM) vendors.
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