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Katalon Studio vs Sauce Labs comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
Katalon Studio is user-friendly and cost-effective, leading to significant savings and efficiency improvements for many teams.
Sentiment score
8.0
Sauce Labs boosts ROI by optimizing release cycles, reducing costs, enhancing test efficiency, and enabling broader device testing.
 

Customer Service

Sentiment score
5.8
Katalon Studio's customer service is responsive, with better support for enterprise versions, though free users face slower service.
Sentiment score
8.0
Sauce Labs' customer service is praised for responsiveness, friendliness, and efficiency, with most users highly satisfied despite occasional delays.
Katalon's support is not very strong unless you opt for the enterprise version.
I encountered a couple of issues during the initial setup, but customer care resolved them quickly.
Within 24 hours, I received support from the customer support team through their forum.
 

Scalability Issues

Sentiment score
6.8
Katalon Studio is praised for scalability, adaptability, and cost-effectiveness, though some seek better script execution for large-scale tests.
Sentiment score
6.9
Sauce Labs is scalable but faces challenges with cost, VM limitations, outages, and requires more data centers for extensive scaling.
It allows me to develop, run, and deploy test cases extensively.
Katalon Studio handles larger projects and more complex test cases very easily.
Katalon Studio has very good scalability.
 

Stability Issues

Sentiment score
6.6
Katalon Studio is generally stable with occasional bugs and crashes, influenced by updates and application complexity.
Sentiment score
6.8
Sauce Labs offers stable, reliable cloud testing with occasional issues, but improvements and timely support enhance user satisfaction.
It needs more stability when test cases are executed.
In my experience, Katalon Studio is stable, but sometimes I encounter lag and crash issues.
I have not encountered any major bugs or crashes.
 

Room For Improvement

Katalon Studio struggles with stability, scripting diversity, integration, documentation, and requires better support, pricing, and functionality enhancements.
Users want clearer documentation, faster processing, better reports, improved integrations, more device coverage, accurate logging, and responsive support.
Parallel execution is available, but not with the free version.
Providing clearer guidance during the trial period for certification and training modules would also help.
There is significant competition, so providing a good offer with extra features could be beneficial.
 

Setup Cost

Katalon Studio offers free and paid versions, with varied opinions on affordability and competitiveness against similar tools.
Enterprise users find Sauce Labs pricing flexible but costly, recommending starting small and scaling to manage costs effectively.
The approximate cost is around $8,000.
Although there are free automation software options available, Katalon Studio offers everything in a single hub for a fee.
The pricing of Katalon Studio is affordable, making it a sensible option for those looking for an affordable range.
 

Valuable Features

Katalon Studio is renowned for its flexibility, ease of use, and comprehensive support for various testing and automation tasks.
Sauce Labs offers cross-browser compatibility, video recording, and parallel test execution for scalable testing across multiple platforms and devices.
We can schedule our test cases, and the report which we get can be shared with higher-level management.
Katalon Studio has positively impacted my organization because I have noticed that I can save more than 50% of our time automating test cases.
Now, using Katalon Studio, we have a 50% increase in velocity in the test and create automatic tests.
 

Categories and Ranking

Katalon Studio
Ranking in Test Automation Tools
4th
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
51
Ranking in other categories
Regression Testing Tools (3rd), API Testing Tools (4th)
Sauce Labs
Ranking in Test Automation Tools
18th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
113
Ranking in other categories
Functional Testing Tools (13th)
 

Mindshare comparison

As of October 2025, in the Test Automation Tools category, the mindshare of Katalon Studio is 8.7%, down from 11.9% compared to the previous year. The mindshare of Sauce Labs is 2.6%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Market Share Distribution
ProductMarket Share (%)
Katalon Studio8.7%
Sauce Labs2.6%
Other88.7%
Test Automation Tools
 

Featured Reviews

Ramanagowda Hullur - PeerSpot reviewer
Recording limitations and remote access challenges have affected desktop application testing
Katalon Studio has proven effective in our deliverables, particularly in designing the framework where other tools typically require coding in client libraries such as Python or Java. With Katalon Studio, there is no such complexity, allowing us to organize projects modularly based on folder structures without needing to write separate code. The self-healing feature for web application automation and its built-in CI/CD ecosystem integration eliminates the need for external tools for pipeline setup. Katalon Studio excels in CI/CD integration, providing an inbuilt ecosystem without the need for external setup, and it features a postings structure along with keyword and library availability. Newcomers to the team can easily adapt to the setup or project structure, which contributes to its popularity, along with its low-code or no-code capability that allows for a comprehensive platform supporting web, mobile, API, and desktop automation. The self-healing mechanism for test cases autonomously identifies issues with locators and ensures they continue functioning, which is impressive, along with the robust object repository. Katalon Studio has significantly aided our team, especially when clients expect deliveries for CI/CD integration that requires automation test scripts to run on a daily schedule. The self-healing feature automatically identifies available locators for elements in the DOM, ensuring that test cases remain functional. Katalon Studio has positively impacted our organization by facilitating faster delivery when clients have urgent requirements. We can deliver quickly based on urgency due to the features Katalon Studio provides. This has led to significant reductions in time spent on framework configuration, designing, and training individuals who are unfamiliar with the tool, helping us save both time and costs.
AnupKumar4 - PeerSpot reviewer
Offers good stability and robust but lacks generative AI capabilities
Technical support is equally very important. If you talk about anything deployed to production, and the project is live, customers are using that, and they might face some issues, some functional issues. That's when support people play a role in identifying the fix or the incident. Based on that, we create an incident based on the customer defect or whatever. Once the incident gets raised, the support will play a role in working on that particular incident. If it's a code-based incident, administration, or integration issue, support people play a big role in resolving those issues before reaching the exact developers.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
14%
Manufacturing Company
10%
Government
6%
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise20
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise26
Large Enterprise73
 

Questions from the Community

What is your experience regarding pricing and costs for Katalon Studio?
I started with the trial version and found it had many features. I purchased the next level, and the setup cost was reasonable for me. For working professionals, Katalon Studio provides a lot at a ...
What needs improvement with Katalon Studio?
The reporting is very good, but it could be better.
What do you like most about Sauce Labs?
It has significantly enhanced our testing accuracy by approximately 50%.
What needs improvement with Sauce Labs?
Sauce Labs can include new technologies like generative AI, which can reduce the human effort in writing test cases. For example, in my current project, we reduced the time it took to complete user...
What is your primary use case for Sauce Labs?
I work as an automation engineer using Selenium WebDriver with Java, and API automation using Rest Assured with Java. I have also worked with Docker integration on AWS. Additionally, I have experie...
 

Overview

 

Sample Customers

Coca-Cola Tesla Black Board TaTa Consultancy Services Sony
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Find out what your peers are saying about Katalon Studio vs. Sauce Labs and other solutions. Updated: September 2025.
872,655 professionals have used our research since 2012.