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Katalon Studio vs Sauce Labs comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Katalon Studio is easy to adopt, saving 30%-40% costs, improving efficiency, and enhancing speed to market.
Sentiment score
8.0
Sauce Labs boosts ROI by optimizing release cycles, reducing costs, enhancing test efficiency, and enabling broader device testing.
 

Customer Service

Sentiment score
5.9
Katalon Studio's customer service is praised for its responsiveness, with improvements at enterprise-level, but has limitations for free versions.
Sentiment score
8.0
Sauce Labs' customer service is praised for responsiveness, friendliness, and efficiency, with most users highly satisfied despite occasional delays.
Katalon's support is not very strong unless you opt for the enterprise version.
I encountered a couple of issues during the initial setup, but customer care resolved them quickly.
Documentation is good.
 

Scalability Issues

Sentiment score
6.9
Katalon Studio is cost-effective and scalable for small teams but less optimal for large-scale load testing.
Sentiment score
6.9
Sauce Labs is scalable but faces challenges with cost, VM limitations, outages, and requires more data centers for extensive scaling.
It allows me to develop, run, and deploy test cases extensively.
 

Stability Issues

Sentiment score
6.7
Katalon Studio is stable for most users, but complex projects and updates can cause crashes and integration issues.
Sentiment score
6.8
Sauce Labs offers stable, reliable cloud testing with occasional issues, but improvements and timely support enhance user satisfaction.
It needs more stability when test cases are executed.
Stability is important as it saves time and provides valuable reports to higher management for decision-making.
 

Room For Improvement

Katalon Studio faces scripting limitations, unreliable Object Spy, slow testing, stability issues, and lacks integration and support features.
Users want clearer documentation, faster processing, better reports, improved integrations, more device coverage, accurate logging, and responsive support.
There is significant competition, so providing a good offer with extra features could be beneficial.
Parallel execution is available, but not with the free version.
Providing clearer guidance during the trial period for certification and training modules would also help.
 

Setup Cost

Katalon Studio is cost-effective and competitive, though some advanced features may require costly licenses compared to alternatives.
Enterprise users find Sauce Labs pricing flexible but costly, recommending starting small and scaling to manage costs effectively.
The approximate cost is around $8,000.
The pricing of Katalon Studio is affordable, making it a sensible option for those looking for an affordable range.
Katalon Studio is on the expensive side.
 

Valuable Features

Katalon Studio simplifies automated testing with versatile features, platform support, and user-friendly tools, favored for comprehensive test management.
Sauce Labs offers cross-browser compatibility, video recording, and parallel test execution for scalable testing across multiple platforms and devices.
Additionally, it is easy to learn, quick to automate, and anyone can start automating test cases.
The browser compatibility and self-healing capabilities are excellent, which helps keep the code updated.
Katalon Studio has the highest number of integrations compared to other tools at a similar price point, such as Jira, Brokerstack, and Jenkins.
 

Categories and Ranking

Katalon Studio
Ranking in Test Automation Tools
3rd
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
47
Ranking in other categories
Regression Testing Tools (3rd), API Testing Tools (4th)
Sauce Labs
Ranking in Test Automation Tools
19th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
113
Ranking in other categories
Functional Testing Tools (13th)
 

Mindshare comparison

As of June 2025, in the Test Automation Tools category, the mindshare of Katalon Studio is 9.7%, down from 12.0% compared to the previous year. The mindshare of Sauce Labs is 2.8%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools
 

Featured Reviews

Appu Ashok - PeerSpot reviewer
Expansive integrations boost automation potential across devices
I am in the field of product research and am familiar with Katalon Studio for product comparisons and test automation. Even though I am not an active tester, I have created a few tests using Katalon Studio Some of our customers use Katalon Studio, however, our own product, Tangene, is a…
AnupKumar4 - PeerSpot reviewer
Offers good stability and robust but lacks generative AI capabilities
Technical support is equally very important. If you talk about anything deployed to production, and the project is live, customers are using that, and they might face some issues, some functional issues. That's when support people play a role in identifying the fix or the incident. Based on that, we create an incident based on the customer defect or whatever. Once the incident gets raised, the support will play a role in working on that particular incident. If it's a code-based incident, administration, or integration issue, support people play a big role in resolving those issues before reaching the exact developers.
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Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
7%
Financial Services Firm
20%
Computer Software Company
13%
Retailer
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Katalon Studio?
Katalon Studio is on the expensive side. I rated it eight on a scale where ten is very expensive. I recommend optimizing the pricing, as a moderate value around five would be preferred.
What needs improvement with Katalon Studio?
The pricing could be improved. Offering a discount on Katalon Studio licenses could encourage more users. There is significant competition, so providing a good offer with extra features could be be...
What do you like most about Sauce Labs?
It has significantly enhanced our testing accuracy by approximately 50%.
What needs improvement with Sauce Labs?
Sauce Labs can include new technologies like generative AI, which can reduce the human effort in writing test cases. For example, in my current project, we reduced the time it took to complete user...
What is your primary use case for Sauce Labs?
I work as an automation engineer using Selenium WebDriver with Java, and API automation using Rest Assured with Java. I have also worked with Docker integration on AWS. Additionally, I have experie...
 

Comparisons

 

Overview

 

Sample Customers

Coca-Cola Tesla Black Board TaTa Consultancy Services Sony
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Find out what your peers are saying about Katalon Studio vs. Sauce Labs and other solutions. Updated: May 2025.
856,873 professionals have used our research since 2012.