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Kaspersky Endpoint Detection and Response vs Symantec Endpoint Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Kaspersky Endpoint Detection and Response improves incident response time, reduces breaches, and enhances threat visibility with efficient deployment and accurate detection.
Sentiment score
1.0
Symantec Endpoint Detection and Response enhances security, reduces incident response time, saves costs, and increases productivity through its automated features.
 

Customer Service

Sentiment score
5.0
Kaspersky's customer support receives mixed reviews; responsive and helpful for some, slow response time and expertise issues for others.
Sentiment score
6.0
Symantec Endpoint Detection and Response's support is mixed, with effective local help but issues with outsourced assistance post-Broadcom acquisition.
 

Scalability Issues

Sentiment score
3.2
Kaspersky Endpoint Detection and Response is scalable for large enterprises but may face limitations in resource-constrained environments.
Sentiment score
5.2
Symantec Endpoint Detection and Response is praised for scalability, global presence, and versatile deployment, despite some flexibility concerns.
 

Stability Issues

Sentiment score
4.0
Kaspersky Endpoint Detection and Response is praised for stability and reliability, with efficient license management and minimal unresolved issues.
Sentiment score
6.2
Symantec EDR is mostly stable and reliable, with improved updates, minor bugs, and varying user ratings from seven to nine.
 

Room For Improvement

Kaspersky Endpoint Detection faces performance, compatibility, and support issues, with users desiring better security features and integration.
Symantec EDR requires improvements in reporting, integration, user interface complexity, scalability, stability, support, and AI-driven analytics.
 

Setup Cost

Kaspersky Endpoint Detection and Response offers competitive pricing with mixed opinions, deemed cost-effective despite initial high costs.
Symantec EDR pricing varies, influenced by deployment type and endpoints, with mixed user opinions on affordability and value.
 

Valuable Features

Kaspersky Endpoint Detection and Response provides robust threat management with efficient malware detection, customization, and machine learning-enhanced security.
Symantec Endpoint Detection and Response provides comprehensive, scalable, and user-friendly security features with integration, automation, and effective threat protection.
 

Categories and Ranking

Kaspersky Endpoint Detectio...
Ranking in Endpoint Detection and Response (EDR)
21st
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
29th
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Kaspersky Endpoint Detection and Response is 1.4%, up from 1.0% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Kaspersky Endpoint Detection and Response1.4%
Symantec Endpoint Detection and Response0.6%
Other98.0%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Majid  Ali - PeerSpot reviewer
Security tool provides basic protection but faces challenges in support and feature set
I'm facing challenges because the local support is not up to mark, and its features are not comparable to industry-leading solutions such as CrowdStrike and Trend Micro. Kaspersky needs to improve its local support to become a better product for future releases. The local support is inadequate, and compared to Trend Micro and CrowdStrike, many features are missing in this tool regarding investigation, threat hunting, and threat intelligence. These features are not up to mark in this tool compared to other EDR solutions, and the interface is very unfriendly.
YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Comms Service Provider
9%
Manufacturing Company
9%
Retailer
9%
Computer Software Company
11%
Manufacturing Company
9%
University
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise6
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

What do you like most about Kaspersky Endpoint Detection and Response?
Kaspersky EDR offers automated response capabilities, enhancing efficiency by enabling quick investigation and response to potential threats on Android devices.
What needs improvement with Kaspersky Endpoint Detection and Response?
I'm facing challenges because the local support is not up to mark, and its features are not comparable to industry-leading solutions such as CrowdStrike and Trend Micro. Kaspersky needs to improve ...
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
While the prices for technical issues in Symantec Endpoint Detection and Response are good, as a partner of Symantec, it is very difficult to sell this product because they have a challenging partn...
 

Overview

Find out what your peers are saying about Kaspersky Endpoint Detection and Response vs. Symantec Endpoint Detection and Response and other solutions. Updated: July 2025.
867,445 professionals have used our research since 2012.