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Kaspersky Endpoint Detection and Response vs Symantec Endpoint Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Kaspersky Endpoint Detection and Response improves incident response time, reduces breaches, and enhances threat visibility with efficient deployment and accurate detection.
Sentiment score
1.0
Symantec Endpoint Detection and Response enhances security, reduces incident response time, saves costs, and increases productivity through its automated features.
 

Customer Service

Sentiment score
5.8
Kaspersky's customer service receives mixed reviews, with premium support praised for speed and standard support criticized for delays.
Sentiment score
6.0
Symantec Endpoint Detection and Response's support is mixed, with effective local help but issues with outsourced assistance post-Broadcom acquisition.
 

Scalability Issues

Sentiment score
4.9
Kaspersky Endpoint Detection and Response is praised for scalability, especially in large enterprises, with some limitations in non-cloud versions.
Sentiment score
5.2
Symantec Endpoint Detection and Response is praised for scalability, global presence, and versatile deployment, despite some flexibility concerns.
 

Stability Issues

Sentiment score
5.8
Kaspersky Endpoint Detection and Response is stable, with strong reliability, despite some connectivity issues and license update challenges.
Sentiment score
6.2
Symantec EDR is mostly stable and reliable, with improved updates, minor bugs, and varying user ratings from seven to nine.
 

Room For Improvement

Kaspersky Endpoint Detection and Response faces issues with compatibility, usability, and integration, needing enhancements in performance, support, and features.
Symantec EDR requires improvements in reporting, integration, user interface complexity, scalability, stability, support, and AI-driven analytics.
Kaspersky Endpoint Detection and Response sometimes seems to allow certain files which should not be allowed on its own.
IT Manager at R K Khanna and Associates
 

Setup Cost

Kaspersky Endpoint Detection and Response pricing is seen as competitive, justified by its effectiveness despite some perceiving it as high.
Symantec EDR pricing varies, influenced by deployment type and endpoints, with mixed user opinions on affordability and value.
 

Valuable Features

Kaspersky Endpoint Detection and Response offers comprehensive features for efficient, accurate threat management and security across networks.
Symantec Endpoint Detection and Response provides comprehensive, scalable, and user-friendly security features with integration, automation, and effective threat protection.
 

Categories and Ranking

Kaspersky Endpoint Detectio...
Ranking in Endpoint Detection and Response (EDR)
23rd
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
48th
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Kaspersky Endpoint Detection and Response is 1.0%, down from 1.4% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Kaspersky Endpoint Detection and Response1.0%
Symantec Endpoint Detection and Response0.6%
Other98.4%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Manikumar David - PeerSpot reviewer
IT Manager at R K Khanna and Associates
Experienced weak security checks and increased system load with limited control
Kaspersky Endpoint Detection and Response is not up to the mark compared to what I have seen from earlier products. I was using CrowdStrike, and Kaspersky Endpoint Detection and Response is not up to the mark compared to CrowdStrike and other products. Kaspersky Endpoint Detection and Response sometimes seems to allow certain files which should not be allowed on its own. I trust Kaspersky Endpoint Detection and Response to check the files, but I cannot sit and check all the files that are coming in. Kaspersky Endpoint Detection and Response has its own weaknesses. Kaspersky Endpoint Detection and Response slows the system slightly. It uses more resources than what CrowdStrike does. When any attack happens or something is happening with other products I am using, Kaspersky Endpoint Detection and Response stops certain things. However, it does not take me to the file, and it is not user-friendly.
YusufAhmed - PeerSpot reviewer
Information Security Specialist at IHV-Nigeria
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.
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879,768 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
11%
Manufacturing Company
9%
Financial Services Firm
9%
Computer Software Company
7%
University
10%
Manufacturing Company
10%
Comms Service Provider
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise6
Large Enterprise6
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

What do you like most about Kaspersky Endpoint Detection and Response?
Kaspersky EDR offers automated response capabilities, enhancing efficiency by enabling quick investigation and response to potential threats on Android devices.
What needs improvement with Kaspersky Endpoint Detection and Response?
Kaspersky Endpoint Detection and Response is not up to the mark compared to what I have seen from earlier products. I was using CrowdStrike, and Kaspersky Endpoint Detection and Response is not up ...
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
While the prices for technical issues in Symantec Endpoint Detection and Response are good, as a partner of Symantec, it is very difficult to sell this product because they have a challenging partn...
 

Overview

Find out what your peers are saying about Kaspersky Endpoint Detection and Response vs. Symantec Endpoint Detection and Response and other solutions. Updated: December 2025.
879,768 professionals have used our research since 2012.