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Kaspersky Endpoint Detection and Response vs Symantec Endpoint Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kaspersky Endpoint Detectio...
Ranking in Endpoint Detection and Response (EDR)
18th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
30th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Kaspersky Endpoint Detection and Response is 1.9%, up from 0.2% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

FarkhundAbbas - PeerSpot reviewer
Provides the ability to send detected malware to Kaspersky's sandbox environment for behavioral analysis
Kaspersky's support team is not that much supportive. If we need any help from them, they do not provide a good solution, and it takes too long to resolve the issue. This is the main thing because some cases are easy and need urgent resolution. However, when we create a support ticket, it takes three days to get it planned, and we have urgent requirements. So, the ticketing process needs improvement.
YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Kaspersky offers more visible and comprehensive features compared to other products."
"The tool's performance and prevention are amazing."
"We have a concept of working from home. Most endpoints are not in the domain. It is our first line of defense. While we had Kaspersky deployed, it gave good insight into the upcoming challenge or threat."
"The product is integrated with endpoint protection. We don't have to implement a separate technology. It provides visibility over the endpoints."
"One of the most valuable aspects of Endpoint Detection and Response (EDR) solutions is their ability to detect and respond to spam and viruses in their early stages."
"The tool is easy to use."
"Kaspersky EDR is far superior to other products. It gives detailed information about malware, geolocation, and more. Also, the agent itself is very lightweight compared to other products. The packages and updates were quite small in size, just a few KBs."
"From my point of view, one of the best aspects of Kaspersky Endpoint Detection and Response is its high detection rate, which surpasses many other solutions. Its valuable features include behavior detection, threat prevention, device control, adaptive anomaly control, and centralized protection detection."
"Symantec Endpoint Detection and Response is stable."
"I've mainly found the antivirus and antispyware features valuable. The documentation is okay as well."
"In Symantec, we have found that the most important feature is Application and Device Control."
"The Detection vulnerability is very effective."
"IPS and the user interface are good features."
"The solution is scalable."
"The solution can scale well."
"The solution is stable."
 

Cons

"The product does not detect zero-day threats."
"Kaspersky Endpoint Detection and Response needs vast resources on the central node. Not all maintenance tasks are in the GUI, so we often use commands. The lack of documentation for these processes means we frequently reach out to support, open tickets, and run complex CLI commands. It's not the most straightforward process. It should also improve stability."
"Enhancing user-friendliness should be a priority."
"Kaspersky Endpoint Detection and Response is expensive. It should improve its stability."
"I want to be able to use the product as a patch management tool for my endpoints since it is an area that is not working effectively for me."
"My team was struggling with the reporting when we were doing an audit. The console features are a little more interactive and user-friendly. There's some issue, or maybe some fixing has to be done."
"Kaspersky EDR could be improved by adding network detection capabilities to enhance convenience and security."
"There is room for improvement in the support."
"The GUI could be better."
"A significant deterioration in customer support."
"The solution’s scalability and stability could be improved."
"The Symantec portfolio is not big enough to cover the organization in all 360 degrees."
"It would be nice to see more granular timeline analysis."
"The solution needs to provide better integration."
"Its UI could be more user-friendly."
"It would be good if it can anticipate zero-day attacks. I don't know how it can be done and if it is even a feature of this product."
 

Pricing and Cost Advice

"The product is cheap."
"It is cost-effective in terms of services and features compared to other more expensive EDR solutions like CrowdStrike and Trend Micro."
"The pricing falls within the average range."
"I was satisfied with the pricing of Kaspersky."
"Yearly payments are to be made toward the licensing costs of the solution."
"The solution is not cheap, but it is not expensive."
"I would say that their pricing is generally competitive and attractive."
"The tool's pricing is reasonable."
"Of late, because of the Broadcom purchase, its price has been increasing."
"The product is cheap."
"We are satisfied with the pricing."
"The more devices we have the more expensive it becomes, which is where the challenge is."
"Compared to the tools of competitors, Symantec Endpoint Detection and Response is a cheaply priced product."
"It's a yearly subscription."
"It is an expensive solution."
"The price is really high and it should be lower."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Comms Service Provider
10%
Retailer
10%
Computer Software Company
9%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
8%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Kaspersky Endpoint Detection and Response?
Kaspersky EDR offers automated response capabilities, enhancing efficiency by enabling quick investigation and response to potential threats on Android devices.
What is your experience regarding pricing and costs for Kaspersky Endpoint Detection and Response?
Kaspersky has a better price than other marketplace solutions. Due to this, they are growing significantly. I like the price. I'd rate it nine out of ten.
What needs improvement with Kaspersky Endpoint Detection and Response?
Cortex is better in the security features, yet Cortex doesn't have IT management features like Kaspersky. Kaspersky is not an XDR solution. With an XDR solution, we could gain some more time.
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control. Specifically, the application contro...
 

Overview

Find out what your peers are saying about Kaspersky Endpoint Detection and Response vs. Symantec Endpoint Detection and Response and other solutions. Updated: April 2025.
851,371 professionals have used our research since 2012.