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JumpCloud vs Symantec VIP Access Manager comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Number of Reviews
8
Ranking in other categories
Secure Web Gateways (SWG) (23rd), Internet Security (8th), Web Content Filtering (5th), Cloud Access Security Brokers (CASB) (11th), ZTNA as a Service (15th), Secure Access Service Edge (SASE) (15th)
JumpCloud
Average Rating
8.6
Number of Reviews
16
Ranking in other categories
Single Sign-On (SSO) (8th), Identity Management (IM) (9th), Enterprise Password Managers (7th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (6th), ZTNA as a Service (11th), Active Directory Bridge (2nd)
Symantec VIP Access Manager
Average Rating
8.4
Number of Reviews
15
Ranking in other categories
Authentication Systems (14th), Access Management (13th)
 

Featured Reviews

GZ
Sep 25, 2021
Stable and quick to set up but needs more clear status information for end users
The solution is a corporate proxy server, an intelligence proxy From a corporate perspective, I understand that it's important to keep the company data safe. From a corporate point of view, it's a good solution. The solution is stable. The solution can scale.  It was a very easy product to…
ElizabethHatfield - PeerSpot reviewer
Mar 23, 2023
Reasonably priced with central authentication and the ability to expand
They were working on means of delivering a more holistic view of patch management across all of the devices. We didn't get to test out some of their newer features. That was something that we needed. We didn't necessarily have, so we had to go with a different product, and then we never had an opportunity to sort of bring it back into jump cloud versus using that separate product. They need more straightening of the SSO capabilities. For example, with some companies, you can configure just in time, so you don't have to manually go out to that system, and create the user and remove the user, and all of that. They need to automate that process more.
it_user321156 - PeerSpot reviewer
Jan 17, 2017
It is cloud based. As long as a site has an Internet connection, developers can get in and work.
Resiliency: At one company I was at, we had development all over the world and often we would have a connection go down to the headquarters where we had the VPNs. This caused the remote site, sometimes with 100s of developers, to come to a halt isolating the office. In order to keep development…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is pretty sharp and very responsive."
"Our primary use case for this product is DLP,"
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"Its initial setup was straightforward."
"It was a very easy product to install. It can be deployed very fast."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"Content filtering is the most useful feature of iboss."
"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."
"The usual authentication and authorization, which were all controlled into one portal, are very convenient."
"Scalability-wise, I rate the solution a ten out of ten."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"The product enables device management."
"The solution is stable."
"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."
"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."
"It offers more platform support, like Apple, Android, and Microsoft."
"It is easy to use."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"It's a good tool. It's pretty straightforward."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"Cloud-based service and management."
 

Cons

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"The dashboards for local use could be better."
"File integrity monitoring would be very advantageous as an additional feature."
"Sometimes, obviously, there are bugs."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."
"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."
"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."
"The visual tool and interface must be more fine-tuned."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"For improvement, the tool should introduce more customization options."
"Lacks the ability to have various VPN applications."
"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."
"It is challenging to use when installing a new version."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"Geofencing needs improvement."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"In the next release, I would like the ability to work offline with remote access."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"JumpCloud's monthly license costs around $25 for the complete solution."
"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."
"The solution is pretty expensive."
"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."
"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."
"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."
"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."
"Licensing and pricing seems very fair."
"There are additional costs for maintenance."
"I can say that the solution is worth the money."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
9%
Educational Organization
7%
Computer Software Company
17%
Financial Services Firm
8%
Government
7%
Retailer
6%
Financial Services Firm
15%
Computer Software Company
15%
Healthcare Company
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
Sometimes the agent stops working in iboss, and we have to reinstall the agent. This is a hiccup that iboss should im...
What is your primary use case for iboss?
We use iboss for the proxy solution. I used iboss in my organization to block a few sites for a few of my employees.
What do you like most about JumpCloud?
The product enables device management.
What is your experience regarding pricing and costs for JumpCloud?
The solution is pretty expensive. It costs us EUR 250 per user per month. It was a point of hesitation for us. We can...
What needs improvement with JumpCloud?
We need more multi-factor authentication possibilities. I opened a ticket for it. However, it is not configurable in ...
What do you like most about Symantec VIP Access Manager?
The product is useful for providing user access from an in-built office server as we follow the work-from-home model.
What is your experience regarding pricing and costs for Symantec VIP Access Manager?
The pricing would most likely charge per user based on how many accounts have access to the IT managers.
What needs improvement with Symantec VIP Access Manager?
The product's connection speed needs improvement. Sometimes, I need help connecting my mobile to the main office's sy...
 

Also Known As

iBoss Cloud Platform
No data available
Symantec VIP
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about JumpCloud vs. Symantec VIP Access Manager and other solutions. Updated: September 2024.
805,335 professionals have used our research since 2012.