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JumpCloud vs Netwrix Auditor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JumpCloud
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
11th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Single Sign-On (SSO) (11th), Identity Management (IM) (14th), Enterprise Password Managers (12th), ZTNA as a Service (11th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (4th)
Netwrix Auditor
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
15th
Average Rating
9.2
Reviews Sentiment
7.2
Number of Reviews
8
Ranking in other categories
GRC (13th), Security Information and Event Management (SIEM) (32nd), Active Directory Management (3rd)
 

Mindshare comparison

As of August 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of JumpCloud is 2.3%, up from 2.2% compared to the previous year. The mindshare of Netwrix Auditor is 1.3%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
JumpCloud2.3%
Netwrix Auditor1.3%
Other96.4%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.
RishiPandit - PeerSpot reviewer
Lead - Technical Services at Impetus
Optimizing time and effort through comprehensive auditing features
Netwrix Auditor doesn't have many competitors at the level in which it is placed. All other companies provide auditing solutions but not up to the feature list; it is very broad and robust. The best features include flexibility to interact directly with MS-SQL. Real-time alerts help identify potential security threats. The ability to streamline audits with insights into configuration states is helpful, as the access reviews and audit reports are really insightful. This is a good tool. The search functionality is available, but comparative to other vendors, this is a bit slower. Reports are effective; the compliance reports and all the reports are very insightful. That is good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is stable."
"Jumpcloud has benefited our organization by showing us we don't have to have a Microsoft environment."
"The usual authentication and authorization, which were all controlled into one portal, are very convenient."
"The most valuable feature is the ability of the product to integrate all applications."
"The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials."
"The product enables device management."
"JumpCloud has allowed our organization to go completely serverless so that there is no need to be linked to a server in the office."
"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."
"The most valuable feature is the real-time monitoring."
"Netwrix provides features that no other solution on the market does."
"It maintains audit logs for the duration of time that you wish, as long as you have the storage capacity to do so."
"Netwrix Auditor was the easiest to use, most straightforward, and it had competitive pricing."
"The most valuable features of Netwrix Auditor are its affordability compared to similar products and its comprehensive monitoring of admin activities."
"Without Netwrix, it's impossible to take control of things."
"I am impressed with the tool's reporting feature and notifications."
"Netwrix Auditor doesn't have many competitors at the level in which it is placed; all other companies provide auditing solutions but not up to the feature list—it is very broad and robust."
 

Cons

"We initially had some issues with FileBot while locating users' keys; they were not immediately visible and customer support wasn't able to solve the problem."
"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."
"I would like to see some support for printers, especially network printers, through the application."
"I think the reporting in JumpCloud could be improved as it takes a while to pull the exact data you need sometimes."
"They went through a tough year this year with infrastructure and having some large outages."
"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."
"I have not seen a return on investment from JumpCloud."
"Customer service is fairly good, and sometimes it takes a little time to hear back."
"There is room for improvement with the introduction of AI functionality."
"When there are issues I would like remediation to be in one place."
"The solution lacks self-service on password reset. It also needs to improve its scalability."
"An improvement would be if there was an another way to manage the logs besides email because it's not so practical."
"If you buy direct, there is a minimum of 150 licenses that must be procured. The price point and barrier of entry is a little bit higher than it would be if you purchased the solution from an authorized reseller partner, rather than buying it and managing yourself."
"The Linux compatibility of this solution could be improved."
"I expect usability features to become more refined over time. I'm interested to see how it evolves and continues to improve."
"In the UI, we have to adjust and resize our console many times, and sometimes it appears, sometimes you have to close and open it, and sometimes it does not give a scroll bar to navigate."
 

Pricing and Cost Advice

"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."
"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."
"The cost was around $5 per user per month."
"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."
"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."
"JumpCloud's monthly license costs around $25 for the complete solution."
"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."
"This solution is reasonably priced. I would rate it a nine out of ten."
"The tool's price is fair."
"There is a license for this solution and we are on an annual license. The price is reasonable."
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Top Industries

By visitors reading reviews
Comms Service Provider
19%
Construction Company
10%
Computer Software Company
8%
Financial Services Firm
7%
Financial Services Firm
11%
Construction Company
9%
Manufacturing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise4
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the setup, and I feel it was a good value.
What needs improvement with JumpCloud?
The sync speed between the JumpCloud instance and the agent could be improved. The remote support feature is doing adequately well, but it would be better if there were less lagginess and more intu...
What is your primary use case for JumpCloud?
JumpCloud's remote support feature and SSO capabilities are excellent, particularly the one-click access to everything. The dashboard is quite intuitive, and for administrators, the remote support ...
What is your experience regarding pricing and costs for Netwrix Auditor?
I don't know about the pricing of this, but it is good at this price point because our organization has purchased it, which means it was in budget. We usually do not buy expensive solutions, so the...
What needs improvement with Netwrix Auditor?
The areas of improvement include the front end, as the UI should be more intuitive and there should be fewer bugs. In the UI, we have to adjust and resize our console many times, and sometimes it a...
What is your primary use case for Netwrix Auditor?
We use Netwrix Auditor for auditing, log centralizing, centralizing the logs, log management, and for permission access management, giving permission on shared folders and Active Directory groups.
 

Also Known As

Resmo
No data available
 

Overview

 

Sample Customers

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
AT&T, SanDisk, Siemens, Verizon, Electrolux, Allianz, Societe Generale
Find out what your peers are saying about JumpCloud vs. Netwrix Auditor and other solutions. Updated: August 2026.
909,701 professionals have used our research since 2012.