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JumpCloud vs Keeper Enterprise Password Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
JumpCloud reduces ID management costs by 40-60%, speeds onboarding, enhances security, and saves on deployment, though benefits vary.
Sentiment score
6.2
Keeper Enterprise Password Manager enhances security and efficiency, offering significant time savings and potential ROI despite measurement challenges.
After implementing JumpCloud, I found I do not require Windows installations, which is very helpful and cost-effective, while also maintaining effective security levels.
System Administrator at Girnarcare
Metrics show a reduction in identity and access management costs, potentially between 40 and 60 percent.
System Administrator at Mensa Brands
The time saved on onboarding and device management is significant, probably a 75% reduction.
System Administrator at Mensa Brands
From a pricing perspective, although it was more expensive than the competition, the price-performance ratio was perfect for our business needs.
Delivery Head at Accion Labs
The BridgeWatch module allows us to have fairly advanced dark web monitoring.
Ingénieur Avant Ventes Solution Msp at a non-tech company with 11-50 employees
I have not seen a return on investment thanks to Keeper Enterprise Password Manager that can be measured; however, it helps ensure the sustainability of the company's revenue by properly protecting the key users of the company, such as executives or IT managers, so it is an insurance rather than a productivity gain, and for the moment, it is hard to measure.
Chargé d'affaires informatique at OCI Informatique
 

Customer Service

Sentiment score
7.5
JumpCloud customer service is responsive and helpful, though some users noted occasional delays and suggested improving documentation.
Sentiment score
7.1
Keeper Enterprise Password Manager's customer service is praised for responsiveness, with most users finding the system intuitive and user-friendly.
Customer support should be enhanced, especially the response time which should be much faster than it is now.
Technical Support and Engineer at EIKON Technology
I have not needed to contact JumpCloud's technical support since the setup and usage are quite straightforward and well-documented.
Senior DevOps Engineer at Alibaba Group
The customer support provided by JumpCloud is fantastic, as they respond properly and provide solutions when required.
System Administrator at Girnarcare
It was perfect, and I had no reason to complain.
Delivery Head at Accion Labs
I advise that it is something that is easy to set up and cost-efficient, with a friendly customer support team there to support you in any way.
Product Support Engineer at a tech vendor with 1,001-5,000 employees
I rate the customer support of Keeper Enterprise Password Manager as very responsive and effective according to my experience.
Chargé d'affaires informatique at OCI Informatique
 

Scalability Issues

Sentiment score
7.9
JumpCloud is scalable, flexible, and cost-effective, supporting various organizational sizes with robust performance and seamless expansion capabilities.
Sentiment score
8.3
Keeper Enterprise Password Manager easily scales, supporting large user numbers and integrations, with stable performance and positive scalability ratings.
With AWS SSO, it is ten out of ten.
Senior DevOps Engineer at Alibaba Group
JumpCloud's scalability is quite robust, designed to easily accommodate growing organizations and fluctuating user counts.
System Administrator at Mensa Brands
We have grown quite a bit since we implemented it, and it has scaled with us without any major issues.
System Administrator at Mensa Brands
So far I've been able to import many devices and servers, and I haven't had any problems when it comes to enterprise scalability.
Technical Lead
It is easy to spin up a tenant and add users through SSO and just-in-time provisioning.
Senior Security Engineer at a consultancy with 11-50 employees
I rate the scalability of Keeper Enterprise Password Manager as very good, and I consider that to be one of the product's strengths.
Ingénieur Avant Ventes Solution Msp at a non-tech company with 11-50 employees
 

Stability Issues

Sentiment score
7.8
JumpCloud is highly reliable, with consistent uptime, rapid response to issues, and strong user confidence in its stability.
Sentiment score
8.8
Keeper Enterprise Password Manager is highly stable, reliable, with excellent support, enhancing user trust and confidence over years.
JumpCloud is considered to be quite stable, offering reliable performance and consistent uptime for identity and access management.
System Administrator at Mensa Brands
I rate the stability of JumpCloud ten out of ten.
Senior DevOps Engineer at Alibaba Group
It did not initially recognize my microphone.
Principal Systems Engineer at a healthcare company with 51-200 employees
 

Room For Improvement

JumpCloud users seek improvements in configuration, support, integrations, customization, security, and better management of platforms, APIs, and interfaces.
Users seek improvements in SSO, folder sharing, API integration, deployment, and third-party tool interfaces for Keeper Enterprise Password Manager.
I believe the mobile device management, the MDM side of JumpCloud, could be enhanced further for more complex scenarios, and a more intuitive user interface for certain administrative tasks would be beneficial.
System Administrator at Mensa Brands
This would be helpful, especially for AWS users, by providing broader support for different cloud platforms and private cloud environments.
Senior DevOps Engineer at Alibaba Group
A tutorial on how to use some new features, such as RADIUS, or use cases that show the best practice on how to solve some cases would be beneficial.
Technical Support and Engineer at EIKON Technology
If your entire tenancy gets their sessions kicked out, an admin must sign in and manually approve the first logins.
Senior Security Engineer at a consultancy with 11-50 employees
They can make the feature for Privileged Access Management a bit more user-friendly, as right now it is somewhat complicated to get a privileged access manager running in both development and production environments.
Technical Lead
It would be better if there was an option for an easy way to share the password with people who do not use Keeper, such as a one-time share where you can just share the whole folder instead of having to share each record.
IT Technician at a consultancy with 1-10 employees
 

Setup Cost

JumpCloud offers competitive and transparent pricing, starting at $2 per user, with costs varying by features and complexity.
Keeper's pricing is seen as affordable and justified for its features, with discounts available via annual plans and promos.
AWS charges per user, which can be costly if I have more than ten users.
Senior DevOps Engineer at Alibaba Group
JumpCloud licensing is based on how many users they register in JumpCloud, and each user can have multiple devices, up to three devices.
Technical Support and Engineer at EIKON Technology
My experience with the pricing, setup cost, and licensing of JumpCloud has been positive, as I am happy with the support provided, and this setup cost is effective.
System Administrator at Girnarcare
The solution was more expensive than the competition, but considering our business needs, it was perfectly aligned with the price-performance aspect.
Delivery Head at Accion Labs
My experience with pricing, setup cost, and licensing for Keeper Enterprise Password Manager is that pricing is fair.
Technical Lead
My experience regarding pricing, installation costs, and license management for Keeper Enterprise Password Manager shows that the costs are relatively affordable.
Chargé d'affaires informatique at OCI Informatique
 

Valuable Features

JumpCloud streamlines device and user management through automation, enhancing security with integration, single sign-on, and multi-platform support.
Keeper Enterprise Password Manager enhances security with features like SSO, MFA, BreachWatch, and integration, ensuring efficient, secure credential management.
The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials.
Senior DevOps Engineer at Alibaba Group
The feature that I use most is that the user has only one portal to access the applications, such as SSO applications like Google Workspace and the web applications that support SAML or OpenID.
Technical Support and Engineer at EIKON Technology
JumpCloud has given us a much more secure environment, and as we move toward a SOC 2 Type 2, having JumpCloud in place made it very easy to gather the evidence we needed to prove that we were doing what we should be doing.
Principal Systems Engineer at a healthcare company with 51-200 employees
The ability to share credentials easily and securely was a big improvement.
Delivery Head at Accion Labs
The best features Keeper Enterprise Password Manager offers are Single Sign-On and authentication, which makes it difficult for other users to potentially hack in.
Product Support Engineer at a tech vendor with 1,001-5,000 employees
The very granular access rights allow us to restrict the use of certain passwords, sharing, and external access to specific people, which significantly increases the level of security.
Ingénieur Avant Ventes Solution Msp at a non-tech company with 11-50 employees
 

Categories and Ranking

JumpCloud
Ranking in Enterprise Password Managers
12th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Single Sign-On (SSO) (11th), Identity Management (IM) (14th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), ZTNA as a Service (11th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (4th)
Keeper Enterprise Password ...
Ranking in Enterprise Password Managers
6th
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
43
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Enterprise Password Managers category, the mindshare of JumpCloud is 1.7%, up from 0.6% compared to the previous year. The mindshare of Keeper Enterprise Password Manager is 4.8%, up from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers Mindshare Distribution
ProductMindshare (%)
Keeper Enterprise Password Manager4.8%
JumpCloud1.7%
Other93.5%
Enterprise Password Managers
 

Featured Reviews

Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.
AR
Technical Lead
Password manager has strengthened daily device security and has simplified secure sharing
While Keeper Enterprise Password Manager has a good interface for password management, I believe they can make the feature for Privileged Access Management a bit more user-friendly, as right now it is somewhat complicated to get a privileged access manager running in both development and production environments. Regarding improvements needed for the deployment of Keeper Enterprise Password Manager, I would like to see a simple way to install requirements on servers so they can easily be accessed through it and use Privileged Access Management. Right now the installation is somewhat complex as there is scripting to be done. It would be great for that setup to be more simple for operators.
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Top Industries

By visitors reading reviews
Comms Service Provider
19%
Construction Company
10%
Computer Software Company
8%
Financial Services Firm
7%
Financial Services Firm
12%
Outsourcing Company
8%
Comms Service Provider
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise4
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise5
Large Enterprise13
 

Questions from the Community

What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the setup, and I feel it was a good value.
What needs improvement with JumpCloud?
The sync speed between the JumpCloud instance and the agent could be improved. The remote support feature is doing adequately well, but it would be better if there were less lagginess and more intu...
What is your primary use case for JumpCloud?
JumpCloud's remote support feature and SSO capabilities are excellent, particularly the one-click access to everything. The dashboard is quite intuitive, and for administrators, the remote support ...
What is your experience regarding pricing and costs for Keeper?
My experience with pricing, setup cost, and licensing has been good. I am not particularly involved with that aspect, and the details were discussed during onboarding and managed by our accounts team.
What needs improvement with Keeper?
Keeper Enterprise Password Manager can be improved as some browsers have issues with password fills. Sometimes it's tough to fill in the password, and it asks for login every time. Some session man...
What is your primary use case for Keeper?
My main use case for Keeper Enterprise Password Manager is to save all my secrets and passwords within it. We have shared folders where we store all our secrets and shared secrets that everyone fro...
 

Also Known As

Resmo
Keeper Security
 

Overview

 

Sample Customers

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
At&t, Wells Fargo, Disney, GM, Chase, Honeywell, Samsung, Dow
Find out what your peers are saying about JumpCloud vs. Keeper Enterprise Password Manager and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.