WorkFusion and Jiffy.ai Automate compete in the automation and document processing category. Jiffy.ai may have the upper hand in terms of ease of use and workflow management due to its low-code approach and robust workflow engine.
Features: WorkFusion's strengths lie in its robust document processing engine enhanced by OCR and machine learning, effective SAP integrations, and the scalability of RPA Express across regions with minimal IT hardware needs. The platform's cognitive features and user-friendly interface make it accessible for non-technical users. Jiffy.ai Automate, with a strong workflow engine and low-code capabilities, allows users to create products quickly without extensive technical knowledge. Its integration capabilities and machine learning enhance document processing efficiency significantly.
Room for Improvement: WorkFusion needs better integration with more ERP systems, streamlined setup for small businesses, and improved functionalities for non-technical users, including enhanced NLP and OCR processing. Jiffy.ai Automate could benefit from more resources for learning, a stronger user community presence, expanded platform documentation, and a more intuitive user interface.
Ease of Deployment and Customer Service: WorkFusion supports Public, On-premises, and Hybrid Cloud deployments with varied reviews on customer support—generally responsive but with occasional delays. Jiffy.ai Automate offers Public, Private Cloud, and On-premises setups, with efficient and proactive technical support, but needs more resources and community engagement.
Pricing and ROI: WorkFusion is competitively priced for large enterprises, but some users find its licensing costs high. Its potential for high ROI through substantial efficiency gains is well recognized. Jiffy.ai has competitive pricing tailored for smaller businesses, with evident cost savings and strong ROI due to improvements in accuracy and efficiency. However, WorkFusion's initial setup and support costs may be comparatively higher.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
It has reduced our expenditures in terms of purchasing more products and employing more technicians.
They don't always understand the processes I'm trying to implement.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
They are very responsive and have been able to resolve any issues I have encountered.
Some issues are resolved quickly, while others might take time as they require further analysis.
They allow sharing of issues faced in use cases and work alongside us to resolve them.
Initial support often struggles to find solutions, leading to delays until more experienced personnel get involved.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
The number of bots currently running on the platform should be more than 1,000, including RPA and non-RPA bots.
WorkFusion is efficient for structured automation tasks with predefined templates and clear documentation.
It has very robust features, and it is not prone to instability.
The stability of Fortra's Automate is excellent.
I frequently face issues with infrastructure and some WorkFusion-related problems, such as login issues.
WorkFusion requires a strong background in Java to meet requirements effectively.
Some stability problems may arise from processes that have not been designed or coded properly, leading to glitches.
I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial.
Integration with Amazon S3 is somewhat lacking.
I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning.
In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity.
WorkFusion requires a high level of Java knowledge for programming, making it quite technical.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
I am not familiar with the exact pricing, however, it is considered pricey.
Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others.
It is worth the money as a tool.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
I find the ease of use from a programming perspective very valuable.
The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities.
They provide an inbuilt Selenium framework and infrastructure that eases my workload, allowing me to write Java code and embed it within Groovy classes.
It also supports reusable code components through Java, making it efficient for developers.
The platform now includes auto machine learning and AI capabilities.
Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.
Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.
What are Automate's Key Features?In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.
WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.
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