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ITRS Geneos vs Turbo360 (Formerly Serverless360) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Ranking in Application Performance Monitoring (APM) and Observability
48th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Network Monitoring Software (73rd), IT Infrastructure Monitoring (51st)
Turbo360 (Formerly Serverle...
Ranking in Application Performance Monitoring (APM) and Observability
66th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Cloud Management (46th), Cloud Monitoring Software (40th), Cloud Cost Management (29th)
 

Mindshare comparison

As of May 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of ITRS Geneos is 1.0%, down from 1.3% compared to the previous year. The mindshare of Turbo360 (Formerly Serverless360) is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
ITRS Geneos1.0%
Turbo360 (Formerly Serverless360)0.7%
Other98.3%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Sanket - PeerSpot reviewer
Chief Manager at a marketing services firm with 501-1,000 employees
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.
reviewer1858887 - PeerSpot reviewer
Software Development Engineer In Test at Quinbay
Centralized, great for performing corrective actions and has a helpful Business Activity Monitoring module
1) The user interface of Serveress360 could be improved a bit to make the platform even easier to use. 2) The addition of management and monitoring features for Cognitive services, Power Automate, and a few more Azure services. 3) It would be much better if it is a multi-cloud management/monitoring platform. 4) The consolidated error reports sent via the alerting channels can be a bit more intuitive. 5) Their customer support was good but good technical documentation or feature videos can be even more helpful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The clean and colorful UI and easy to use options like snooze and active times."
"For getting out in front of a problem before it happens, it's absolutely superb."
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down; it is automatically monitoring everything and reduces manual effort."
"Switching over to using a Geneos dashboard, we completely eliminated all manual effort and it was a huge time saver."
"Our support team can monitor our applications and servers easily and we were able to reduce the time in finding errors and providing a solution."
"Customizable Dashboard to display real time business flow monitoring is extremely useful to operations as well as business users, not only to monitor health but also capacity and performance at a glance, catering well to capital markets trading environments from on-exchange order latency to client RFQ type multi-stage tracking, with Geneos providing tools to capture data in near real-time and highly customizable ingestion of metrics that allow users to create tailored scripts and tools for their monitoring needs."
"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."
"Complete end-to-end monitoring of apps and infrastructure with key performance metrics to identify and reduce transaction latencies."
"That is exactly where Serverless360 helped us by bringing in both Service Bus management and monitoring under the same hood."
"It offers all the core capabilities we need to manage and monitor our Azure services."
"Serverless360 transformed the way our organizations manage Azure and hybrid integrations."
"Service Bus topic subscription monitoring turned out to be the most useful for us."
 

Cons

"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."
"Currently the dashboard does not have the capability of providing different status levels, and this needs to be updated."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."
"A bit complex"
"The main feature that needs work is the Dashboard designer."
"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"The user interface of Serveress360 could be improved a bit to make the platform even easier to use."
"The user interface of Serveress360 could be improved a bit to make the platform even easier to use."
"Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications."
"Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications."
 

Pricing and Cost Advice

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
"You will get the best price if you get a single global deal."
"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
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Top Industries

By visitors reading reviews
Financial Services Firm
63%
Computer Software Company
5%
Construction Company
4%
Outsourcing Company
4%
Construction Company
17%
Financial Services Firm
17%
Computer Software Company
15%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
No data available
 

Also Known As

Geneos
Serverless360
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
MSC, Transalta, Rank Group, RACQ, BBC, Q2 Solutions, Middleway, BUPA, Columbia Sportswear, EDF
Find out what your peers are saying about ITRS Geneos vs. Turbo360 (Formerly Serverless360) and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.