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Intercept X Endpoint vs Trellix Endpoint Detection and Response (EDR) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Intercept X Endpoint is praised for its cost-effectiveness, ransomware protection, strategic impact, and overall network security satisfaction.
Sentiment score
5.8
Trellix EDR offers improved security and compliance but has mixed reviews on cost-effectiveness and management needs.
 

Customer Service

Sentiment score
6.5
Intercept X Endpoint support is mixed; many praise responsiveness, though some experience delays, especially in sanctioned regions.
Sentiment score
8.1
Trellix EDR customer service quality is inconsistent, with mixed reviews on response times, language barriers, and support effectiveness.
Technical support from Sophos is rated as nine out of ten, which represents high quality.
There are issues with onboarding technical engineers to resolve problems, which causes delays.
I have contracted support and also have an operating control so I can get various types of support.
 

Scalability Issues

Sentiment score
7.6
Intercept X Endpoint is praised for its scalability, ease of deployment, and adaptability for businesses of all sizes.
Sentiment score
7.5
Trellix EDR provides scalable solutions for businesses of all sizes, despite some concerns about operational issues and performance.
The tool's scalability is good, and I would rate it an eight out of ten.
 

Stability Issues

Sentiment score
8.0
Intercept X Endpoint is stable and reliable, though some report occasional issues with updates and high resource usage.
Sentiment score
7.6
Trellix EDR is praised for stability and performance, but some browser and deployment issues have been noted.
To improve Intercept X Endpoint performance, upgrades in RAM and other system features are needed.
In terms of stability, I would rate Intercept X Endpoint an eight out of ten.
 

Room For Improvement

Intercept X Endpoint needs enhancements in user management, integration, performance, customization, and support, while addressing high resource consumption.
Trellix EDR needs enhanced performance, integration, user interface, historical search, and streamlined management for better user experience.
There should be a profile where I can see what files Sophos is scanning.
There is a licensing issue with Intercept X Endpoint; these licenses are user-based, and most of our customers require per-device licenses because they use one PC for multiple accounts, which presents a problem.
Intercept X Endpoint sometimes slows down machines due to high CPU utilization and significant RAM consumption during scanning.
I am seeing, for workflows, some sort of ethical hacking to test our environment.
 

Setup Cost

Intercept X Endpoint pricing varies by deployment, offering annual plans with discounts and flexible payments, valued for robust features.
Trellix EDR pricing starts at $25,000, offers flexibility for startups, but advanced features and retention fees can increase costs.
I would describe it as economical, but not much cheaper than other solutions.
The pricing of Intercept X Endpoint is a bit high.
 

Valuable Features

Sophos Intercept X Endpoint provides AI-driven security, centralized management, easy setup, and cost-effective protection with advanced threat detection.
Trellix Endpoint Detection and Response provides scalable, automated cybersecurity with real-time monitoring, threat visualization, and seamless integration capabilities.
The stronger the AI/ML in an endpoint, the better the protection against unknown threats.
Intercept X Endpoint is the only endpoint security product I know that provides content filtering and application controls.
Intercept X Endpoint has been stable, and I appreciate the centralized management and the reporting feature.
I have spent efforts on training our managers and others - what can software do if the knowledge base is low?
 

Categories and Ranking

Intercept X Endpoint
Ranking in Endpoint Detection and Response (EDR)
11th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
106
Ranking in other categories
Endpoint Protection Platform (EPP) (10th), ZTNA (8th), Managed Detection and Response (MDR) (7th), Extended Detection and Response (XDR) (11th), Ransomware Protection (3rd)
Trellix Endpoint Detection ...
Ranking in Endpoint Detection and Response (EDR)
24th
Average Rating
7.4
Reviews Sentiment
7.2
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Intercept X Endpoint is 1.8%, down from 3.4% compared to the previous year. The mindshare of Trellix Endpoint Detection and Response (EDR) is 1.2%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Suwandhi Suraweera - PeerSpot reviewer
Offers advanced filtering features and benefits from improved licensing and performance
There is a licensing issue with Intercept X Endpoint. Their licenses are user-based. Most of our customers use per device licenses, and they need per device licenses because they use one PC for multiple accounts. This creates a problem. There was one customer who complained about the slowness of PCs using Intercept X Endpoint. They use minor performance PCs, which causes their PCs to become slow.
CESARCASTRO - PeerSpot reviewer
Enhancements needed for security alerts while ongoing training strengthens defenses
This year, I am going to improve some tools to be installed or maybe acquire some services to better manage our web services and work with my coworkers. Application fiber also needs attention. Nowadays I am making applications that are publicly seen on the Internet. I need some protection, possibly multi-factor authentication improvements. I am seeing, for workflows, some sort of ethical hacking to test our environment. Knowledge of everything, not only the product - maybe some kind of alerts - needs to emerge. I see the current ones as very low-tier, and they must improve.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Comms Service Provider
7%
Manufacturing Company
7%
Financial Services Firm
6%
Financial Services Firm
12%
Computer Software Company
11%
Government
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
I would describe it as economical, but not much cheaper than other solutions.
What is your experience regarding pricing and costs for McAfee MVISION Endpoint Detection and Response?
I haven't had any really great problems with pricing in the past two or three years.
What needs improvement with McAfee MVISION Endpoint Detection and Response?
This year, I am going to improve some tools to be installed or maybe acquire some services to better manage our web services and work with my coworkers. Application fiber also needs attention. Nowa...
 

Also Known As

Sophos Intercept X
McAfee MVISION EDR, MVISION EDR, MVISION Endpoint Detection and Response
 

Overview

 

Sample Customers

Flexible Systems
Sutherland Global Services
Find out what your peers are saying about Intercept X Endpoint vs. Trellix Endpoint Detection and Response (EDR) and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.