Try our new research platform with insights from 80,000+ expert users

Intercept X Endpoint vs Trellix Endpoint Detection and Response (EDR) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Intercept X Endpoint is valued for anti-ransomware features; ROI varies, though generally cost-effective, not always cheaper.
Sentiment score
6.2
Trellix EDR enhances visibility, resolves issues rapidly, prevents breaches, and boosts credibility, despite varied perceptions on cost-effectiveness.
 

Customer Service

Sentiment score
6.4
Intercept X Endpoint's support is knowledgeable and helpful, but users desire faster response times, especially in urgent cases.
Sentiment score
7.3
Trellix EDR receives mixed reviews for support, citing helpful staff but issues with response times and communication barriers.
Technical support from Sophos is rated as nine out of ten, which represents high quality.
Network and Infrastructure Manager at Sonysugar
There are issues with onboarding technical engineers to resolve problems, which causes delays.
Manager at Omgea Exim Ltd
When you are in real deep trouble, you just want to get out of it; you don't need so many jargons.
IT Head at Dee Development
I have contracted support and also have an operating control so I can get various types of support.
Committee Of IT Cybersececurity at a energy/utilities company with 51-200 employees
 

Scalability Issues

Sentiment score
7.4
Intercept X Endpoint easily scales with seamless growth and integration, efficiently supporting medium to large enterprises without limitations.
Sentiment score
7.3
Trellix EDR is scalable for various enterprises, offering centralized management but may experience occasional slowdowns and support needs.
The tool's scalability is good, and I would rate it an eight out of ten.
Manager at Omgea Exim Ltd
 

Stability Issues

Sentiment score
8.0
Intercept X Endpoint is stable and effective with improved performance, minimizing glitches, requiring proper configuration to avoid false positives.
Sentiment score
7.9
Trellix EDR is stable and reliable, with performance improvements and resolved issues in recent updates, facing minimal deployment challenges.
In terms of stability, I would rate Intercept X Endpoint an eight out of ten.
Manager at Omgea Exim Ltd
To improve Intercept X Endpoint performance, upgrades in RAM and other system features are needed.
Network Security Engineer at MIS Security Solutions (Pvt) Ltd
 

Room For Improvement

Intercept X Endpoint faces performance, integration, and interface challenges, needing improvements in support, pricing, detection, and usability features.
Trellix EDR struggles with high resource use, slow speed, poor integration, UI issues, and limited features and compatibility.
There should be a profile where I can see what files Sophos is scanning.
Team Lead at KO
Intercept X Endpoint's anti-ransomware capabilities failed us during a bad attack, and just because of our own backup policies, we could restore our normal operations.
IT Head at Dee Development
Intercept X Endpoint sometimes slows down machines due to high CPU utilization and significant RAM consumption during scanning.
Manager at Omgea Exim Ltd
I am seeing, for workflows, some sort of ethical hacking to test our environment.
Committee Of IT Cybersececurity at a energy/utilities company with 51-200 employees
Trellix Endpoint Detection and Response (EDR) is interesting and is a very good entry point that has been evolving through the last years.
Committee Of IT Cybersececurity at a energy/utilities company with 51-200 employees
 

Setup Cost

Intercept X Endpoint pricing is competitive, but some find it expensive, especially with advanced features like EDR and MTR.
Trellix EDR is priced reasonably, but advanced features and international factors can make it expensive for enterprise buyers.
It is quite costly when measuring Intercept X Endpoint's protective capabilities against zero-day attacks.
Technology Solutions Head at a tech services company with 51-200 employees
The pricing of Intercept X Endpoint is a bit high.
Network and Infrastructure Manager at Sonysugar
I would describe it as economical, but not much cheaper than other solutions.
Manager at Omgea Exim Ltd
 

Valuable Features

Intercept X Endpoint is highly valued for advanced security features, machine learning, user-friendliness, and effective ransomware protection.
Trellix EDR provides advanced threat protection, real-time monitoring, and user-friendly management with integration of EDR and antivirus.
The stronger the AI/ML in an endpoint, the better the protection against unknown threats.
Manager at Omgea Exim Ltd
Intercept X Endpoint is the only endpoint security product I know that provides content filtering and application controls.
Network Security Engineer at MIS Security Solutions (Pvt) Ltd
Intercept X Endpoint has been stable, and I appreciate the centralized management and the reporting feature.
Network and Infrastructure Manager at Sonysugar
I have spent efforts on training our managers and others - what can software do if the knowledge base is low?
Committee Of IT Cybersececurity at a energy/utilities company with 51-200 employees
All the tree of data that we have, which may be a lot of information to argue whether it is going to be a threat or not, can be analyzed.
Committee Of IT Cybersececurity at a energy/utilities company with 51-200 employees
 

Categories and Ranking

Intercept X Endpoint
Ranking in Endpoint Detection and Response (EDR)
14th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Endpoint Protection Platform (EPP) (11th), ZTNA (9th), Managed Detection and Response (MDR) (8th), Extended Detection and Response (XDR) (13th), Ransomware Protection (4th)
Trellix Endpoint Detection ...
Ranking in Endpoint Detection and Response (EDR)
24th
Average Rating
7.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Intercept X Endpoint is 1.6%, down from 2.3% compared to the previous year. The mindshare of Trellix Endpoint Detection and Response (EDR) is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Intercept X Endpoint1.6%
Trellix Endpoint Detection and Response (EDR)1.1%
Other97.3%
Endpoint Detection and Response (EDR)
 

Featured Reviews

AM
IT Head at Dee Development
Has struggled to detect major threats but has offered basic protection over time
Intercept X Endpoint could learn from CrowdStrike in terms of overall performance and filtering because performance is most important, especially these days as Windows is getting buggier and buggier, which puts a huge load on the PC, and even with the most advanced CPUs and everything in place, it still lags in performance in so many places, thanks to Windows' clumsy design of these collaboration suites that make it extremely heavy on PC's resources. The interface of Intercept X Endpoint is quite old-fashioned. The Sophos interfaces, including for Intercept X Endpoint, are quite bad actually; to be very honest, even in UTM boxes, they are not great at all. You can hardly see a very small portion of windows while it's creating the firewall rules, and we have been complaining about this for quite some time, but there hasn't been any improvement on those grounds. Intercept X Endpoint's anti-ransomware capabilities failed us during a bad attack, and just because of our own backup policies, we could restore our normal operations; otherwise, if we had to depend on this solution, we would have been long dead because the infection was so bad, it couldn't even detect the infection. Intercept X Endpoint cannot handle zero-day attacks; in my experience, last year, we had this major issue with a malware attack, and it happened just because of our backup policies that we were able to recover without any support from Sophos, which just told us they would charge us some 1 Crore in rupees. Intercept X Endpoint should improve their implementation; things will never be perfect for the new world. This new world is always facing new kinds of attacks and new ways to compromise the system. They need to learn fast, implement fast, and sometimes redesigning the solution is the solution—not just patchwork. There was a time we used to love Sophos because of its fresh design and innovative thought. In my experience, when technical companies are led by MBA professionals, they lose their shine on the technical part and become more dependent on target sales; it turns into a marketing-centric operation that loses the technical focus completely.
CESARCASTRO - PeerSpot reviewer
Committee Of IT Cybersececurity at a energy/utilities company with 51-200 employees
Cross-site threat hunting has improved visibility and supports proactive incident response
I believe this is a product in evolution. I do not think it is a final tool to conduct forensics or information forensics of the incidents or information incidents that could arise in our network infrastructure. Trellix Endpoint Detection and Response (EDR) is interesting and is a very good entry point that has been evolving through the last years. In the next two months, I have a new contract, and we are pointing out to have an XDR solution with NDR and EDR together. I do not have enough time to do it because I am the manager. However, my coworkers do not understand it yet. I have a contract with a third-party company that is making reports around that, but also they do not have enough experience or enough utility of this. It would be interesting if I have a notification system from EDR. For example, if I am the manager, it would be interesting to have a warning, alarm, or something around that which could call me to get into the system and the dashboard to see what is happening. For example, if it is a high-level threat. However, most of them are just advisory or warnings. I do not enter the tool frequently. I guess I access it once every three months.
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
881,114 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
9%
Manufacturing Company
8%
Educational Organization
6%
Financial Services Firm
12%
Government
10%
Computer Software Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business73
Midsize Enterprise22
Large Enterprise22
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
Pricing of Sophos, including for Intercept X Endpoint, is okay; definitely, it is okay. We pay for Sophos on a product by product basis, whatever we buy, whatever we use.
What is your experience regarding pricing and costs for McAfee MVISION Endpoint Detection and Response?
I haven't had any really great problems with pricing in the past two or three years.
What needs improvement with McAfee MVISION Endpoint Detection and Response?
This year, I am going to improve some tools to be installed or maybe acquire some services to better manage our web services and work with my coworkers. Application fiber also needs attention. Nowa...
 

Also Known As

Sophos Intercept X
McAfee MVISION EDR, MVISION EDR, MVISION Endpoint Detection and Response
 

Overview

 

Sample Customers

Flexible Systems
Sutherland Global Services
Find out what your peers are saying about Intercept X Endpoint vs. Trellix Endpoint Detection and Response (EDR) and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.