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SentinelOne Singularity Endpoint vs Trellix Endpoint Detection and Response (EDR) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
Cortex XDR reduces costs by preventing malware, improving compliance, enhancing performance, and replacing multiple tools, outperforming alternatives.
Sentiment score
6.1
SentinelOne Singularity Endpoint enhances security efficiency with automation, cost savings, and streamlined processes, boosting cyber resilience and risk management.
Sentiment score
6.2
Trellix EDR enhances detection, efficiency, and trust, supporting business goals with cost-effectiveness and improved security despite integration needs.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Network Security Engineer at Cyberwell Solution
SentinelOne Singularity Complete has helped reduce my organization's mean time to detect by fifty percent.
Director, Infrastructure & Security at Dreamscape Companies
If I engage five engineers for this project and implement SentinelOne, then only one resource is needed to manage the dashboard and criticality alerts.
Business Head at Ivalue Infosolution
In comparison, other EDRs such as Microsoft Defender are quite resource-hungry, and employees often complain about laptop speed, but we do not face those issues.
Cybersecurity Product Manager at a tech services company with 51-200 employees
The advanced detection and mitigation capabilities ensure the highest level of protection and proper detection for command and control and bot attacks.
Business Development Manager at a retailer with 10,001+ employees
I have seen a return on investment with Trellix Endpoint Detection and Response (EDR); a lot of time is saved as it minimizes the efforts of manual work.
Security Engineer at LTI Mindtree
 

Customer Service

Sentiment score
7.0
Cortex XDR support is praised for responsiveness but criticized for delays, language barriers, and inconsistent satisfaction across regions.
Sentiment score
7.4
SentinelOne Singularity Endpoint's support is praised for quick resolutions and competence, but inconsistencies in response speed exist.
Sentiment score
6.6
Trellix EDR support receives mixed reviews, with praise for effectiveness and criticism for response times and support quality.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
If we get stuck at midnight, any other TAC team will be in GMT or Europe or America, and they will assign our support engineer and suddenly schedule a call for us and resolve the issue.
Soc Analyst at Softcell Technologies Limited
For the support team of SentinelOne Singularity Endpoint, I would rate them nine out of ten because there is a human voice there, so they are listening and responsive.
Mdr Analyst at Softcell Technologies
Most of the time, we are not aware of how to resolve those questions, and SentinelOne Singularity Endpoint's customer support helps us significantly with a prompt response.
SOC Analyst at Softcell Technologies
I have contracted support and also have an operating control so I can get various types of support.
Committee Of IT Cybersececurity at a energy/utilities company with 51-200 employees
On our servers, we do not want it to touch our resources, so we deployed Sophos XDR on the server.
Security Administrator at a insurance company with 1,001-5,000 employees
Customer support is a critical component of any enterprise EDR deployment.
Especialista Sr Seguridad Endpoint at Total Cyber Sec
 

Scalability Issues

Sentiment score
7.5
Cortex XDR offers impressive scalability for large enterprises, with easy deployment and management, supporting both medium and large environments.
Sentiment score
7.8
SentinelOne Singularity Endpoint offers seamless scalability, efficient resource use, and easy licensing for effective management across all organization sizes.
Sentiment score
7.1
Trellix EDR is scalable and favored for flexibility in endpoint management across diverse industries despite speed and support issues.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Assistant Security Architect at Cloudnomics
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Junior Security Analyst at ITSEC Asia
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
The system can scale any number of times, and only the license for each endpoint is needed.
Mdr Analyst at Softcell Technologies
I would say ten out of ten for the scalability of SentinelOne Singularity Endpoint because we can scale up and scale down as per requirement.
Security Analyst at a media company with 501-1,000 employees
The cloud-based management model makes it easier to onboard, manage, and monitor large numbers of endpoints without needing additional backend infrastructure.
Cybersecurity Engineer at Gigabit Technologies Pvt. Ltd.
Trellix Endpoint Detection and Response (EDR) is built on top of the ePO (ePolicy Orchestrator) management architecture, which is globally recognized as the most scalable endpoint management platform in cybersecurity history.
Especialista Sr Seguridad Endpoint at Total Cyber Sec
Trellix Endpoint Detection and Response (EDR) is really scalable, allowing easy deployment with its agent across all devices and servers within the organization.
Security Engineer at LTI Mindtree
 

Stability Issues

Sentiment score
8.0
Cortex XDR by Palo Alto Networks is praised for stability and reliability, despite occasional minor issues and complex upgrade steps.
Sentiment score
8.0
SentinelOne Singularity Endpoint is stable and reliable, with rare issues, consistently delivering efficient threat protection and performance.
Sentiment score
7.9
Trellix EDR is generally stable but can be resource-intensive, with improvements noted in newer versions and experienced user advantages.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR by Palo Alto Networks can be trusted completely.
Soc Analyst at Softcell Technologies Limited
If I have to rate the stability level of Singularity Platform from one to ten, I would say it would be a strong nine.
Information Security Officer at a tech vendor with 51-200 employees
The automation helps a lot, and once implemented, we face no further issues regarding stability or scalability; everything works absolutely fine.
Associate Vice President at Novac Technology Solutions
Even if the agent disconnects from our console, it will still protect the desktop or laptop.
Soc Analyst at Softcell Technologies Limited
So I have to use Sophos XDR on servers because Sophos XDR does not consume resources.
Security Administrator at a insurance company with 1,001-5,000 employees
 

Room For Improvement

Cortex XDR requires better integration, reduced false positives, improved UI, enhanced configuration, reporting, and broader network detection support.
Users seek improvements in dashboard navigation, reporting customization, resource consumption, integration, training, mobile support, and Linux compatibility.
Trellix EDR needs AI upgrades, resource optimization, interface improvements, better integration, and refined alerts for enhanced performance.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Director, Information Technology at Premier Realty Group
When I find a log suspicious, if it automatically points out that a particular point in the log at a specific timing or frame is looking malicious, it would be easier for me.
Cyber Security Trainee at DataSpace Academy
SentinelOne Singularity Complete doesn't have data security solutions such as Forcepoint DLP or 48 layer; SentinelOne Singularity Complete doesn't have that DLP solution.
Soc Analyst at Softcell Technologies Limited
I am seeing, for workflows, some sort of ethical hacking to test our environment.
Committee Of IT Cybersececurity at a energy/utilities company with 51-200 employees
Trellix Endpoint Detection and Response (EDR) scores highly because of its sheer depth of endpoint visibility, the precision of its behavior-based detection, and the massive time savings we get from its AI-guided investigations.
Especialista Sr Seguridad Endpoint at Total Cyber Sec
Trellix Endpoint Detection and Response (EDR) is interesting and is a very good entry point that has been evolving through the last years.
Committee Of IT Cybersececurity at a energy/utilities company with 51-200 employees
 

Setup Cost

Cortex XDR's pricing is flexible and cost-effective, considering its technology, with setup costs medium and negotiable for enterprises.
Enterprise buyers find SentinelOne Singularity Endpoint competitively priced, especially against costlier solutions like CrowdStrike, with a per-device model.
Trellix EDR offers competitive pricing with volume discounts, but requires a three-year contract and advanced features can be costly.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Compared to CrowdStrike, which is very costly, and SentinelOne, which is also very costly, Cortex XDR by Palo Alto Networks is a medium cost-efficient solution.
Soc Analyst at Softcell Technologies Limited
If you want protection, you have to pay the price.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
There are other products that are less expensive, but I tell my clients that in security, they cannot cut corners or look for the cheapest solution.
President at a tech services company with 1-10 employees
Reputation and quality are important, but especially in today’s economy, price is a significant factor.
Security and Compliance at a outsourcing company with 1,001-5,000 employees
For the license requirement, we worked with the vendor to secure the minimum price for Trellix endpoint solutions, with no additional costs charged by the vendor.
Security Engineer at LTI Mindtree
Trellix is highly competitive in the enterprise market because they offer aggressive volume-tiered discounting levels, such as levels A through D.
Especialista Sr Seguridad Endpoint at Total Cyber Sec
My experience with pricing, setup cost, and licensing is very cost-effective.
Business Development Manager at a retailer with 10,001+ employees
 

Valuable Features

Cortex XDR by Palo Alto Networks provides AI threat detection, seamless integration, automated responses, and scalable multi-layered protection.
SentinelOne Singularity Endpoint offers real-time detection, automated response, and integration capabilities, enhancing threat mitigation and operational efficiency.
<p>Trellix EDR enhances threat detection with AI-driven analytics, behavior monitoring, centralized management, and seamless MITRE ATT&amp;CK integration.</p>
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
I have an advanced app providing visibility of all my endpoints, which was not the case before.
AGM IT Security at Page Industries Ltd
SentinelOne has a feature to decommission automatically, which has been fantastic.
Computer Technician at VILLE DE POINTE-CLAIRE
There's also automation that gives my team free time, preventing them from having to look for every alert.
Network & Security Section Head/Digital Transformation at a government with 201-500 employees
Trellix Endpoint Detection and Response (EDR) has very good threat hunting capability.
Security Administrator at a insurance company with 1,001-5,000 employees
Advanced detection capabilities ensure that targeted attacks will be detected and blocked before they arrive at our network.
Business Development Manager at a retailer with 10,001+ employees
Trellix Endpoint Detection and Response (EDR) has positively impacted my organization by allowing us to protect our servers from malware and attacks, ensuring we can safeguard our clients.
Senior Information Security Specialist at a consultancy with 51-200 employees
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
114
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
SentinelOne Singularity End...
Ranking in Endpoint Detection and Response (EDR)
2nd
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
270
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Anti-Malware Tools (2nd), Extended Detection and Response (XDR) (2nd), AI-Powered Cybersecurity Platforms (3rd), AI Observability (2nd)
Trellix Endpoint Detection ...
Ranking in Endpoint Detection and Response (EDR)
14th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 3.9% compared to the previous year. The mindshare of SentinelOne Singularity Endpoint is 5.3%, down from 5.6% compared to the previous year. The mindshare of Trellix Endpoint Detection and Response (EDR) is 1.0%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
SentinelOne Singularity Endpoint5.3%
Cortex XDR by Palo Alto Networks3.6%
Trellix Endpoint Detection and Response (EDR)1.0%
Other90.1%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Vaibhav Mahendra Kolhe - PeerSpot reviewer
Soc Analyst at Softcell Technologies Limited
Automation has reduced alerts and freed the soc team to focus on faster incident response
Regarding mean time to respond, the improvements I see with SentinelOne Singularity Complete are that genuine files also get alerts. We are getting false positives, but we are also getting genuine true positive alerts. The improvement will be deep visibility because as I am using Splunk as a SIEM, I compare deep visibility with Splunk, but deep visibility has limited access with only a 14-day policy to retain logs. The improvement will be in overall policy management. The third point will be the complexity of policies. If we want some endpoints to use only USB or if we need to block USB on some points, the policy management is very complex. The fourth point will be that Mac OS and Linux don't have the rollback policy; that policy is only for Windows. These four points are improvements if SentinelOne Singularity Complete can address them. Data privacy and security when utilizing Purple AI is crucial for SentinelOne Singularity Complete, and SentinelOne Singularity Complete lacks in data security. Data security is very important in this world. In my organization, if we deploy SentinelOne Singularity Complete and we have integrated all the firewalls, all devices, and AWS devices to SentinelOne Singularity Complete, logs will be forwarded to SentinelOne Singularity Complete through SentinelOne Singularity Complete. However, SentinelOne Singularity Complete doesn't have data security solutions such as Forcepoint DLP or 48 layer; SentinelOne Singularity Complete doesn't have that DLP solution. From the data security point of view, SentinelOne Singularity Complete is not good.
Duncan  Kims - PeerSpot reviewer
Business Development Manager at a retailer with 10,001+ employees
Advanced detection has reduced targeted attacks and builds daily confidence in our defenses
Trellix Endpoint Detection and Response (EDR) has a very low false positive rate compared to other products, thus increasing the SOC efficiency in how my team relies on the solution day-to-day.With the best features Trellix Endpoint Detection and Response (EDR) offers, ease of SOAR integration helps to automate the IOC distribution, and our security team and management trust the product. Advanced detection capabilities ensure that targeted attacks will be detected and blocked before they arrive at our network. SOAR integration has assisted our security team and management in trusting the product.
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Computer Software Company
10%
Manufacturing Company
9%
Financial Services Firm
8%
Outsourcing Company
6%
Financial Services Firm
14%
Construction Company
7%
Manufacturing Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise53
By reviewers
Company SizeCount
Small Business127
Midsize Enterprise70
Large Enterprise91
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise3
Large Enterprise14
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is ...
What is your experience regarding pricing and costs for SentinelOne Singularity?
It is neither too costly, but definitely, it is one of the advantages that SentinelOne is quite adapted towards the p...
What needs improvement with SentinelOne Singularity?
I have encountered an issue related to the alerting mechanism in SentinelOne Singularity Complete. Sometimes I need t...
What is your experience regarding pricing and costs for McAfee MVISION Endpoint Detection and Response?
I find licensing to be one of the best aspects of Trellix Endpoint Detection and Response (EDR), but I am unsure abou...
What needs improvement with McAfee MVISION Endpoint Detection and Response?
Trellix Endpoint Detection and Response (EDR) could be improved as I find that, since FireEye and McAfee became Trell...
What is your primary use case for McAfee MVISION Endpoint Detection and Response?
My main use case for Trellix Endpoint Detection and Response (EDR) is for blocking malware and catching unusual behav...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Sentinel Labs, SentinelOne Singularity, Singularity Platform
McAfee MVISION EDR, MVISION EDR, MVISION Endpoint Detection and Response
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Sutherland Global Services
Find out what your peers are saying about SentinelOne Singularity Endpoint vs. Trellix Endpoint Detection and Response (EDR) and other solutions. Updated: June 2026.
904,680 professionals have used our research since 2012.