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Intercept X Endpoint vs Trellix Active Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Intercept X Endpoint is praised for its cost-effectiveness, ransomware protection, strategic impact, and overall network security satisfaction.
Sentiment score
3.8
Trellix Active Response improved threat detection, reduced incident response times, increased efficiency, and enhanced productivity with an intuitive interface.
While we haven't yet quantified the financial benefits, we recognize that there has been a return on investment, particularly with operational efficiencies provided by the alerts.
 

Customer Service

Sentiment score
6.5
Intercept X Endpoint support is mixed; many praise responsiveness, though some experience delays, especially in sanctioned regions.
Sentiment score
7.8
Trellix Active Response's customer support is generally positive, but availability and contact speed could improve, rated seven out of ten.
Technical support from Sophos is rated as nine out of ten, which represents high quality.
There are issues with onboarding technical engineers to resolve problems, which causes delays.
I would rate technical support from Trellix Active Response as a seven because sometimes we face difficulties finding engineers quickly, leading to customer frustration.
 

Scalability Issues

Sentiment score
7.6
Intercept X Endpoint is praised for its scalability, ease of deployment, and adaptability for businesses of all sizes.
Sentiment score
4.1
Trellix Active Response is scalable, integrates easily, handles large data seamlessly, and maintains performance and security with minimal latency.
The tool's scalability is good, and I would rate it an eight out of ten.
The scalability of Active Response is satisfactory.
 

Stability Issues

Sentiment score
8.0
Intercept X Endpoint is stable and reliable, though some report occasional issues with updates and high resource usage.
Sentiment score
4.6
Trellix Active Response is praised for reliability, efficient data handling, quick threat detection, adaptability, and stability with minimal downtime.
To improve Intercept X Endpoint performance, upgrades in RAM and other system features are needed.
In terms of stability, I would rate Intercept X Endpoint an eight out of ten.
 

Room For Improvement

Intercept X Endpoint needs enhancements in user management, integration, performance, customization, and support, while addressing high resource consumption.
Trellix Active Response needs better resource management, advanced analytics, and improved integrations for efficient monitoring and AI features.
There should be a profile where I can see what files Sophos is scanning.
There is a licensing issue with Intercept X Endpoint; these licenses are user-based, and most of our customers require per-device licenses because they use one PC for multiple accounts, which presents a problem.
Intercept X Endpoint sometimes slows down machines due to high CPU utilization and significant RAM consumption during scanning.
We would like Trellix to optimize the technology for these systems similarly to how it is deployed for normal endpoints.
There is room for improvement in the platform area and security area to make the dashboard visibility clearer and easier for customers to monitor malicious activities occurring in their environment.
 

Setup Cost

Intercept X Endpoint pricing varies by deployment, offering annual plans with discounts and flexible payments, valued for robust features.
I would describe it as economical, but not much cheaper than other solutions.
The pricing of Intercept X Endpoint is a bit high.
Based on our evaluations, Trellix Active Response's pricing was the most feasible from a cost perspective.
 

Valuable Features

Sophos Intercept X Endpoint provides AI-driven security, centralized management, easy setup, and cost-effective protection with advanced threat detection.
Trellix Active Response enhances analytics, user insights, and incident handling, excelling in detection and response with holistic EDR benefits.
The stronger the AI/ML in an endpoint, the better the protection against unknown threats.
Intercept X Endpoint is the only endpoint security product I know that provides content filtering and application controls.
Intercept X Endpoint has been stable, and I appreciate the centralized management and the reporting feature.
They notify us immediately of any vulnerabilities on the endpoints, allowing us to deploy a response quickly.
The most valuable feature of Trellix Active Response is that whenever any incident occurs, it allows us to disconnect from that particular network or area and shut down the system using commands.
 

Categories and Ranking

Intercept X Endpoint
Ranking in Endpoint Detection and Response (EDR)
11th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
106
Ranking in other categories
Endpoint Protection Platform (EPP) (10th), ZTNA (8th), Managed Detection and Response (MDR) (7th), Extended Detection and Response (XDR) (11th), Ransomware Protection (3rd)
Trellix Active Response
Ranking in Endpoint Detection and Response (EDR)
45th
Average Rating
7.0
Reviews Sentiment
5.1
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Intercept X Endpoint is 1.8%, down from 3.4% compared to the previous year. The mindshare of Trellix Active Response is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Suwandhi Suraweera - PeerSpot reviewer
Offers advanced filtering features and benefits from improved licensing and performance
There is a licensing issue with Intercept X Endpoint. Their licenses are user-based. Most of our customers use per device licenses, and they need per device licenses because they use one PC for multiple accounts. This creates a problem. There was one customer who complained about the slowness of PCs using Intercept X Endpoint. They use minor performance PCs, which causes their PCs to become slow.
Abdullah Al Hadi - PeerSpot reviewer
Offers comprehensive incident visualization and quick response capabilities but requires clearer dashboard interface
I am an Information Security Engineer at NHQ Distribution Limited and a partner of Trellix. I work with different products in Trellix, including Trellix EDR, SDR, and MDR. Trellix Active Response is the EDR solution from Trellix that has moved from an on-premise solution to a cloud solution. The Trellix MDR solution is helpful for SOC analysis and is integrated with Trellix EDR and SDR capabilities, providing full visibility of threat detection and hunting and detection response correlating with other solutions like endpoint security and encryption. On a scale of one to ten, I rate Trellix Active Response an eight.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Comms Service Provider
7%
Manufacturing Company
7%
Financial Services Firm
6%
Government
18%
Comms Service Provider
13%
Financial Services Firm
10%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
I would describe it as economical, but not much cheaper than other solutions.
What is your experience regarding pricing and costs for McAfee Active Response?
Based on our evaluations, Trellix Active Response's pricing was the most feasible from a cost perspective. I rate the pricing between a six and an eight. It is justified.
What needs improvement with McAfee Active Response?
For Trellix Active Response, there is room for improvement in the platform area and security area to make the dashboard visibility clearer and easier for customers to monitor malicious activities o...
What is your primary use case for McAfee Active Response?
The typical use case for Trellix Active Response is to provide quick incident response, as the product collects and correlates logs with the ePO dashboard, allowing customers to get visibility of t...
 

Also Known As

Sophos Intercept X
McAfee Active Response
 

Overview

 

Sample Customers

Flexible Systems
Liquor Control Board of Ontario
Find out what your peers are saying about Intercept X Endpoint vs. Trellix Active Response and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.