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Intercept X Endpoint vs NetWitness NDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
Companies report mixed results with Intercept X Endpoint; some see strategic value in its cost-effective, robust network security enhancements.
Sentiment score
8.0
Implementing NetWitness NDR enhances security, improves network visibility, reduces costs, and boosts efficiency and productivity for businesses.
 

Customer Service

Sentiment score
6.5
Intercept X Endpoint support is praised for customer service but criticized for delays and lack of support in some regions.
Sentiment score
7.3
NetWitness NDR's customer service is generally efficient and highly regarded, though some users report occasional slow response times.
When you are in real deep trouble, you just want to get out of it; you don't need so many jargons.
IT Head at Dee Development
Technical support from Sophos is rated as nine out of ten, which represents high quality.
Network and Infrastructure Manager at Sonysugar
There are issues with onboarding technical engineers to resolve problems, which causes delays.
Manager at Omgea Exim Ltd
 

Scalability Issues

Sentiment score
7.5
Intercept X Endpoint is scalable, adaptable for various business sizes, highly rated by users, and suitable for SMBs and large enterprises.
Sentiment score
7.0
NetWitness NDR is scalable for large enterprises, though some users report issues with scalability and agent migration.
The tool's scalability is good, and I would rate it an eight out of ten.
Manager at Omgea Exim Ltd
 

Stability Issues

Sentiment score
8.0
Intercept X Endpoint is praised for stability and performance, with minor occasional issues, earning high user satisfaction ratings.
Sentiment score
7.7
NetWitness NDR is generally reliable, providing real-time data and stability, though minor technical issues are occasionally reported.
In terms of stability, I would rate Intercept X Endpoint an eight out of ten.
Manager at Omgea Exim Ltd
To improve Intercept X Endpoint performance, upgrades in RAM and other system features are needed.
Network Security Engineer at MIS Security Solutions (Pvt) Ltd
 

Room For Improvement

Intercept X Endpoint needs improvements in integration, performance, resource usage, support, mobile support, and third-party solution integration.
NetWitness NDR requires improvements in UI, scalability, detectability, integration, session times, pricing, training, and features, making it complex and slow.
Intercept X Endpoint's anti-ransomware capabilities failed us during a bad attack, and just because of our own backup policies, we could restore our normal operations.
IT Head at Dee Development
There should be a profile where I can see what files Sophos is scanning.
Team Lead at KO
There is a licensing issue with Intercept X Endpoint; these licenses are user-based, and most of our customers require per-device licenses because they use one PC for multiple accounts, which presents a problem.
Network Security Engineer at MIS Security Solutions (Pvt) Ltd
 

Setup Cost

Intercept X Endpoint offers flexible pricing with competitive, tiered licensing and payment options, seen as a smart security investment.
We pay for Sophos on a product by product basis, whatever we buy, whatever we use.
IT Head at Dee Development
I would describe it as economical, but not much cheaper than other solutions.
Manager at Omgea Exim Ltd
The pricing of Intercept X Endpoint is a bit high.
Network and Infrastructure Manager at Sonysugar
 

Valuable Features

Intercept X Endpoint excels with AI-enhanced threat detection, anti-ransomware, centralized management, and integration for superior data security.
NetWitness NDR offers high detection rates, real-time malware response, third-party integration, and a user-friendly, interoperable interface with advanced analytics.
Its AI algorithms provide excellent protection against attackers.
Manager at Omgea Exim Ltd
Intercept X Endpoint is the only endpoint security product I know that provides content filtering and application controls.
Network Security Engineer at MIS Security Solutions (Pvt) Ltd
Once we started using CrowdStrike, it was so lightweight; the servers have hardly any lag unlike when we used to use Intercept X Endpoint for servers.
IT Head at Dee Development
 

Categories and Ranking

Intercept X Endpoint
Ranking in Endpoint Protection Platform (EPP)
11th
Ranking in Endpoint Detection and Response (EDR)
14th
Ranking in Extended Detection and Response (XDR)
12th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
107
Ranking in other categories
ZTNA (9th), Managed Detection and Response (MDR) (8th), Ransomware Protection (4th)
NetWitness NDR
Ranking in Endpoint Protection Platform (EPP)
55th
Ranking in Endpoint Detection and Response (EDR)
57th
Ranking in Extended Detection and Response (XDR)
37th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
Threat Intelligence Platforms (TIP) (40th), Security Orchestration Automation and Response (SOAR) (25th), Network Detection and Response (NDR) (19th)
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Intercept X Endpoint is 1.5%, down from 2.0% compared to the previous year. The mindshare of NetWitness NDR is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Intercept X Endpoint1.5%
NetWitness NDR0.5%
Other98.0%
Endpoint Protection Platform (EPP)
 

Featured Reviews

AM
IT Head at Dee Development
Has struggled to detect major threats but has offered basic protection over time
Intercept X Endpoint could learn from CrowdStrike in terms of overall performance and filtering because performance is most important, especially these days as Windows is getting buggier and buggier, which puts a huge load on the PC, and even with the most advanced CPUs and everything in place, it still lags in performance in so many places, thanks to Windows' clumsy design of these collaboration suites that make it extremely heavy on PC's resources. The interface of Intercept X Endpoint is quite old-fashioned. The Sophos interfaces, including for Intercept X Endpoint, are quite bad actually; to be very honest, even in UTM boxes, they are not great at all. You can hardly see a very small portion of windows while it's creating the firewall rules, and we have been complaining about this for quite some time, but there hasn't been any improvement on those grounds. Intercept X Endpoint's anti-ransomware capabilities failed us during a bad attack, and just because of our own backup policies, we could restore our normal operations; otherwise, if we had to depend on this solution, we would have been long dead because the infection was so bad, it couldn't even detect the infection. Intercept X Endpoint cannot handle zero-day attacks; in my experience, last year, we had this major issue with a malware attack, and it happened just because of our backup policies that we were able to recover without any support from Sophos, which just told us they would charge us some 1 Crore in rupees. Intercept X Endpoint should improve their implementation; things will never be perfect for the new world. This new world is always facing new kinds of attacks and new ways to compromise the system. They need to learn fast, implement fast, and sometimes redesigning the solution is the solution—not just patchwork. There was a time we used to love Sophos because of its fresh design and innovative thought. In my experience, when technical companies are led by MBA professionals, they lose their shine on the technical part and become more dependent on target sales; it turns into a marketing-centric operation that loses the technical focus completely.
reviewer1799727 - PeerSpot reviewer
Manager, IT Security Operations at a non-profit with 11-50 employees
Reliable and good support but can be expensive
I have no real complaints about the solution. Threat detection could be better. They need to enhance their threat intelligence feeds. We would like to have more IOCs or more trade intelligence to not only rely on the intelligence of the engineer in charge but to have some threat intelligence and some seeds of IOCs and to have the host have some artificial intelligence to reduce the number of false positives. I don't see this solution being very scalable. The solution is pricey.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
8%
Manufacturing Company
8%
Financial Services Firm
6%
Financial Services Firm
10%
Computer Software Company
10%
Manufacturing Company
9%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business72
Midsize Enterprise22
Large Enterprise22
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
Pricing of Sophos, including for Intercept X Endpoint, is okay; definitely, it is okay. We pay for Sophos on a product by product basis, whatever we buy, whatever we use.
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Also Known As

Sophos Intercept X
RSA ECAT, NetWitness Network
 

Overview

 

Sample Customers

Flexible Systems
ADP, Ameritas, Partners Healthcare
Find out what your peers are saying about Intercept X Endpoint vs. NetWitness NDR and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.