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Interact Intranet vs Workplace by Facebook comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Interact Intranet
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
Enterprise Intranet (3rd)
Workplace by Facebook
Average Rating
7.8
Reviews Sentiment
8.4
Number of Reviews
5
Ranking in other categories
Enterprise Social Software (7th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Interact Intranet is designed for Enterprise Intranet and holds a mindshare of 10.7%, up 5.9% compared to last year.
Workplace by Facebook, on the other hand, focuses on Enterprise Social Software, holds 3.3% mindshare, down 3.7% since last year.
Enterprise Intranet Mindshare Distribution
ProductMindshare (%)
Interact Intranet10.7%
SharePoint18.7%
Hub12.6%
Other58.0%
Enterprise Intranet
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Workplace by Facebook3.3%
Slack Business - Enterprise11.2%
Microsoft Teams8.4%
Other77.1%
Enterprise Social Software
 

Featured Reviews

it_user566160 - PeerSpot reviewer
Assistant Company Secretary & PA at a non-profit with 501-1,000 employees
Blogging, forums and rewards create communication links between our worldwide offices.
* Blogging * Forums * Rewards The main aim of the site for us was to create more communication links between the War Child offices in London, Africa, Asia and the Middle East. Therefore, these features are the most valuable to us because of the role they play in allowing employees to let their colleagues know what they’re working on and enabling conversations between country offices. Relationships are built and learning and resources shared. Rewards create a fun and informal way to reach out to a colleague to say thanks for helping with a work task or simply for a cup of tea! They are a quick and fun way to connect with a coworker wherever they are in the world.
Aryan Singh1 - PeerSpot reviewer
Product Manager at Infozion
Offers good integration features but needs to offer more flexibility in the language option offered
There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has interoperable cataloging. The only thing that needs a certain level of improvement within Meta is the vernacular, which can be dependent, as we cannot choose the process of communication that is happening in it. After I launch a bot, if I move from one country to another, and if the entire communication is happening in German, while I have just moved from France, and I need to buy a particular choice of vehicle, then I would want the entire communication to happen in my language. What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation. If I want to have a conversation in French, there is a very limited selection. Until and unless a conversation is triggered from a particular language, we do not have the option to choose another language. The tool gives you flexibility in the language, but that is on the business and not on the customer, which sometimes limits the approachability aspect.
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Questions from the Community

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What needs improvement with Workplace by Facebook?
There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has interoperable cataloging. The only thing that needs a certain level of improvem...
What is your primary use case for Workplace by Facebook?
I use the solution in my company to create chatbots for our clients, like BMW in India. We have been working on WhatsApp chatbots and Facebook marketing, where we have integrated Adobe Marketo for ...
What advice do you have for others considering Workplace by Facebook?
In our company, we integrate with Workplace through Facebook's tools that were provided to us, and it is there that we created a middleware system for communication back and forth. Whatever data we...
 

Also Known As

No data available
Facebook Workplace, Facebook at Work
 

Overview

 

Sample Customers

ASPCA, Staffordshire Housing Association, G4S, Mediterranean Shipping Company, DWF LLP, Wheatley Group
Royal Bank of Scotland, UST Global, DNB Bank, Smart, IJM Corporation, Telenor Group, Mobilink, Landmark Group, Yes Bank, BrightTALK, Kenshoo, Godrej Consumer Products
Find out what your peers are saying about Microsoft, Pancentric Digital, Interact Intranet and others in Enterprise Intranet. Updated: March 2026.
885,728 professionals have used our research since 2012.