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Intalio bpms [EOL] vs Studio Creatio comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Intalio bpms [EOL]
Average Rating
9.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Studio Creatio
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
25
Ranking in other categories
Business Process Management (BPM) (13th), Rapid Application Development Software (17th), Low-Code Development Platforms (11th), Business Orchestration and Automation Technologies (18th)
 

Featured Reviews

it_user7746 - PeerSpot reviewer
Manager at a tech company with 1,001-5,000 employees
Its an amazing and remarkable BPM tool
A great tool of its kind; I am using and experimenting on Intalio for about 9 years (since launch of its new generation eclipse based process modeler) through instigating various types of BPM-SOA enactments for several platforms Offers a wide range of solutions in business process management and…
BK
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
Automation has transformed banking workflows and drives custom process optimization
Based on my six years of experience, I see that Studio Creatio is continuously improving its workflows, materials, and capabilities. I still see potential improvements in certain areas. For example, some capabilities that the system does not have need to be identified so that customers are aware of what is not possible. The system should be designed to allow customers to connect with any system seamlessly rather than just through marketplace applications. It should have the capability to connect with any other system without limitation, as in some projects, while it was able to connect with 100 other systems, there were one, two, or a few that were not compatible. Regarding needed improvements, with respect to use cases and documentation, more comprehensive use cases and in-depth scenarios covering real business situations and solutions are definitely needed. Mobile users are quite frustrated, so the system needs more modern features, modern user interfaces, and an independent development module for the mobile app. The current mobile app is outdated, and I cannot customize it accordingly. Something new in this area is necessary.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The newest version 6.5 is a gem with advancements in the User Interface and Monitoring capabilities."
"I am actually impressed by the scalability of Studio Creatio. Thanks to BPM and the still available capability of coding, you can do almost anything."
"The scalability of Studio Creatio is commendable, and I would rate it eight out of 10."
"I have definitely seen a return on investment with time savings and money savings, as there is a price per license, but this money is coming back to us, making it a worthwhile investment."
"The tool enables users to work offline through the mobile application."
"Studio Creatio is a very good and complete solution. It is very stable, and for customers who need a good response time, in the public cloud, Creatio provides the possibility to have a private server for a high level of transactions and good response time. Their support is great. They are very good, and they know the solution very well. Their response time is also great."
"From a 6,000-foot level, just the collaboration piece that we've already gained with our sales cycle is invaluable, absolutely invaluable."
"It enables automating tasks and provides self-service options, ultimately improving efficiency and customer satisfaction."
"Whenever you need a new feature, you can build on top of your session."
 

Cons

"The designer is buggy."
"The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process. Currently on the UI where the fields are placed and the layout is set in place and you cannot change it. Your experience is going to be the same throughout whatever use case that you are building from customer to customer. You can not have much control over how it looks for each customer. This is an area where they can improve on."
"The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process."
"They can improve the business rules for defining the type and quantity of the business load. They already seem to be working on this improvement. Integration with the social networks will be very appreciated by the companies. It will be very useful for communication between the company and customers, that is, B to C relationships. Most of the customers or users have smartphones, and they use a lot of social networks. Companies need to stay connected with the customers. They have enabled integration with WhatsApp and Telegram in recent releases, which has been very useful."
"The AI capabilities are a little bit lacking right now; it is not reliable enough to use in everyday operations or even in the development or implementation phases."
"The downside of Studio Creatio is when it is marketed as a no-code platform, it does not support creating any website or mobile application."
"If you really want a BI-capable tool, it is better to acquire licenses of such products."
"HRM is an area where Studio Creatio lacks and needs to improve."
"On the other hand, when you are implementing the solution, we can't get enough support from the vendor."
 

Pricing and Cost Advice

Information not available
"From my standpoint, it blows out of the water all the other competitors out there that we were potentially looking at, and it was in a reasonable price range, whereas you have these other Fortune 500 companies that were asking for a ridiculous amount."
"The pricing plans are not user-friendly because in many cases you have to buy different options to get additional features."
"There is a license required for this solution."
"The tool is reasonably priced."
"It is fairly competitive."
"I rate the product price a five or six on a scale of one to ten, where one is cheap, and ten is expensive."
"I rate the pricing a five on a scale of one to ten, where one is cheap and ten is expensive."
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Top Industries

By visitors reading reviews
No data available
Construction Company
19%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise5
Large Enterprise6
 

Questions from the Community

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What is your experience regarding pricing and costs for Studio Creatio?
The experience with pricing, setup cost, and licensing was that licenses were very limited. To request another license would cost the organization extra. I thought it would have been probably made ...
What needs improvement with Studio Creatio?
Specifically speaking, other than checking on the metrics for the contact center and ensuring that they are all aligned, you could have a workforce management tool under Studio Creatio that can be ...
What is your primary use case for Studio Creatio?
I have been using Studio Creatio for about two years. My main use case for Studio Creatio is sales enablement and workforce real-time monitoring for the customer contact center. The sales enablemen...
 

Comparisons

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Overview

 

Sample Customers

British Sky Broadcasting, Universidad de Murcia, Scania, Caixa Economica Federal (CAIXA), BNP Paribas Cardiff, Baerum Kommune, JSR Micro, Facti, Luft Express, Comil Carrocerias e Onibus
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