We performed a comparison between Instana Dynamic APM and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Instana is very fast to implement and deploy because the dashboards are automated and don't need configuration."
"The overall capabilities are the most valuable."
"It's great for monitoring services and applications."
"With auto-discovery, we didn't need to consider much. We just installed the agent on the host and it was able to detect everything from the host level up to the service level, for whatever stack was installed, and that includes containers and dockers."
"It is a stable solution."
"The detailing of our application behavior and user experience is most valuable. In case there is an issue, we typically use Instana to figure it out. We can drill down to the application and figure out what's going on and where the issue is."
"If a key monitored value has crossed a threshold, it sends out an alert. And the solution is able to intelligently find out if something is beyond the range that it normally resides in."
"The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis."
"One of the excellent features is the service analyzer, which is truly impressive."
"The solution has been stable."
"In my opinion, Splunk IT Service Intelligence (ITSI) is better than QRadar. With the help of Splunk, we can get results."
"ITSI includes a feature called a glass table."
"The root cause analysis is very helpful for us."
"Splunk Episodes are valuable because it correlates and aggregates all the information, and you do not have one million events to look at and triage, so it is quite convenient."
"We have a lot of teams using Splunk and they would be blind without it."
"Splunk ITSI helps us secure our environment by allowing us to create automatons that run when alerts are triggered."
"The solution's monitoring is pretty weak and should be improved."
"They could improve the product’s dashboards and provide more dashboard options."
"Many managers, as well as our customers, used to ask for reports, such as "top X number of queries that are slow," or "top pages that have the highest number of issues." This is something that can be improved by Instana. Currently, they don't have that kind of reporting available out-of-the-box."
"We should be able to go back to scenarios during or before the issue. There should be something like a history playback. Such a feature or functionality would be good."
"The integration could be improved with more plugins or open API."
"Its SLI and SLA features need improvement in setting up alerts."
"We'd always like to see additional functionalities."
"While it is already quite good, there is room for improvement in terms of providing better functionality"
"Some of our customers occasionally require the development of the connectors when there are no native connectors so that we can develop in Python or for customer slash comments as well. If they could adjust that, it would be ideal."
"Microservices is the only area where Splunk ITSI can be improved. When things come from one EC2 instance to another, there's a lack of exposure to microservices, so we can't know what's happening. Apart from that, it's doing pretty well."
"Splunk ITSI lacks out-of-the-box solutions for enterprise users."
"It would be advantageous to enhance the dashboard by incorporating sections for monitoring, service health, and a filter for the KPIs."
"We have problems doing upgrades and operating alternate new versions."
"Splunk ITSI generates numerous false positives and has the potential for enhancement."
"Predictive analytics, in terms of preventing incidents before they occur, still needs time to mature."
"The license cost is expensive."
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Instana Dynamic APM is ranked 20th in Application Performance Monitoring (APM) and Observability with 12 reviews while Splunk ITSI (IT Service Intelligence) is ranked 12th in Application Performance Monitoring (APM) and Observability with 28 reviews. Instana Dynamic APM is rated 7.4, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Instana Dynamic APM writes "A really good GUI that is easy for non-technical users to understand". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". Instana Dynamic APM is most compared with Dynatrace, AppDynamics, New Relic, IBM Application Performance Management and Elastic Observability, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, Splunk APM and BMC TrueSight Operations Management. See our Instana Dynamic APM vs. Splunk ITSI (IT Service Intelligence) report.
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