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Instana Dynamic APM vs Splunk IT Service Intelligence (ITSI) comparison

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Buyer's Guide
Instana Dynamic APM vs. Splunk IT Service Intelligence (ITSI)
July 2022
Find out what your peers are saying about Instana Dynamic APM vs. Splunk IT Service Intelligence (ITSI) and other solutions. Updated: July 2022.
610,229 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The detailing of our application behavior and user experience is most valuable. In case there is an issue, we typically use Instana to figure it out. We can drill down to the application and figure out what's going on and where the issue is.""The overall capabilities are the most valuable.""Instana is very fast to implement and deploy because the dashboards are automated and don't need configuration.""With Instana, the interface and the UI are very simple to use."

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"In my opinion, Splunk IT Service Intelligence (ITSI) is better than QRadar. With the help of Splunk, we can get results.""The most valuable features are the agility, being able to ingest many data sources with no limitation on capacity.""It's scalable and expands well.""We liked the built-in calculation of health scores.""ITSI's most valuable feature is that it's easy to integrate DLP.""The modeling required to setup ITSI has been very helpful in providing us a better understanding and a logical view of our services. The modeling is flexible and can be as granular or high level as our needs dictate.""The flexibility to develop and consolidate many solutions into one platform is great."

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Cons
"We should be able to go back to scenarios during or before the issue. There should be something like a history playback. Such a feature or functionality would be good.""The integration could be improved with more plugins or open API.""I think that Instana should improve the university and the certification process, so the users can find experts in Instana with their certification module process.""The configuration of Instana Dynamic APM needs improvement because it requires quite a bit of work."

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"We also faced challenges relating to UI development.""Some of our customers occasionally require the development of the connectors when there are no native connectors so that we can develop in Python or for customer slash comments as well. If they could adjust that, it would be ideal.""ITSI could benefit from a security model that would allow operations team members to get involved in model building, KPI implementation, and model maintenance, while maintaining appropriate segregation of duties.""The dashboard queries should be improved. More queries should be suggested in order to produce better dashboards.""The problem becomes the price, as Splunk is an expensive product.""We'd like them to show more inputs on the dashboard.""The cost of the license could be lower."

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Pricing and Cost Advice
  • "Its pricing isn't a big pain point. Its pricing seems to be better than some of the other competing products in the market, but they also have some of the features and functionalities that are better than Instana."
  • More Instana Dynamic APM Pricing and Cost Advice →

  • "I would prefer that the price be reduced, as it would be easier to implement it and to sell it."
  • "Splunk pricing is high."
  • More Splunk IT Service Intelligence (ITSI) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The detailing of our application behavior and user experience is most valuable. In case there is an issue, we typically use Instana to figure it out. We can drill down to the application and figure… more »
    Top Answer:The API monitoring aspect could be better. The end-user experience monitoring aspect could also be better. They could improve the user experience monitoring from endpoints. They can also improve the… more »
    Top Answer:We typically use Instana for application monitoring. We have our insurance products, and we are using it to monitor application health and all that. In terms of deployment, currently, we are using it… more »
    Top Answer:ITSI's most valuable feature is that it's easy to integrate DLP.
    Top Answer:The dashboard queries should be improved. More queries should be suggested in order to produce better dashboards.
    Ranking
    Views
    3,499
    Comparisons
    2,749
    Reviews
    4
    Average Words per Review
    337
    Rating
    6.8
    Views
    2,881
    Comparisons
    2,031
    Reviews
    5
    Average Words per Review
    514
    Rating
    8.3
    Comparisons
    Learn More
    Overview

    Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and updates application dependency maps in real-time to deliver the context and actionable feedback needed by Dev+Ops to optimize application performance, enable innovation, and mitigate risk to help them add value and efficiency to the pipeline. Learn more at https://instana.com.

    Splunk IT Service Intelligence (ITSI) enables IT and service leaders to prevent issues before they impact customers. Unlike traditional monitoring and analytics solutions that aggravate IT complexity, ITSI correlates and applies machine learning to all metric, event and trace data for 360 service monitoring, predictive alerting, and streamlined event management.

    Offer
    Learn more about Instana Dynamic APM
    Learn more about Splunk IT Service Intelligence (ITSI)
    Sample Customers
    Daxko Lifts Fitness Studios Through COVID Regulations with Quick Engineering PivotsAltissia Meets SLAs to Support Student DeadlinesImmocloud Unlocks Observability to Modernize Real EstateEnento Group Boosts Service Reliability with Real-Time Visibility into Application Performance Instana’s Observability for Amazon EKS Helps Yara Deliver Digital Farming Solutions
    TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company29%
    Comms Service Provider21%
    Government8%
    Financial Services Firm8%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Financial Services Firm17%
    Comms Service Provider12%
    Government9%
    Company Size
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise17%
    Large Enterprise68%
    REVIEWERS
    Midsize Enterprise29%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise12%
    Large Enterprise74%
    Buyer's Guide
    Instana Dynamic APM vs. Splunk IT Service Intelligence (ITSI)
    July 2022
    Find out what your peers are saying about Instana Dynamic APM vs. Splunk IT Service Intelligence (ITSI) and other solutions. Updated: July 2022.
    610,229 professionals have used our research since 2012.

    Instana Dynamic APM is ranked 34th in Application Performance Management (APM) with 4 reviews while Splunk IT Service Intelligence (ITSI) is ranked 12th in Application Performance Management (APM) with 7 reviews. Instana Dynamic APM is rated 6.8, while Splunk IT Service Intelligence (ITSI) is rated 8.2. The top reviewer of Instana Dynamic APM writes "We can drill down and figure out what's going on with the application, but the API monitoring and user experience monitoring aspects could be better". On the other hand, the top reviewer of Splunk IT Service Intelligence (ITSI) writes "Monitoring and analytics with comprehensive visibility, is agile, and integrates well, but the price can be reduced". Instana Dynamic APM is most compared with Dynatrace, AppDynamics, Elastic Observability, New Relic APM and Datadog, whereas Splunk IT Service Intelligence (ITSI) is most compared with Dynatrace, AppDynamics, Loom Systems, ServiceNow IT Operations Management and Azure Monitor. See our Instana Dynamic APM vs. Splunk IT Service Intelligence (ITSI) report.

    See our list of best Application Performance Management (APM) vendors.

    We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.