We performed a comparison between Instana Dynamic APM and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."With Instana, the interface and the UI are very simple to use."
"The overall capabilities are the most valuable."
"It is a stable solution."
"Sometimes it's able to provide a proper RCA on its own. It's able to correlate different events that occurred and that becomes like an RCA in itself."
"Visually, it's very good. It provides everything needed for dynamic detection, which is very useful."
"The primary selling point of this product is its unparalleled transparency into the infrastructure."
"With auto-discovery, we didn't need to consider much. We just installed the agent on the host and it was able to detect everything from the host level up to the service level, for whatever stack was installed, and that includes containers and dockers."
"If a key monitored value has crossed a threshold, it sends out an alert. And the solution is able to intelligently find out if something is beyond the range that it normally resides in."
"The feature that stood out to me most from Splunk IT Service Intelligence (ITSI) was automated dashboarding or reporting. The solution lists the severity level of issues, and the response times."
"The modeling required to setup ITSI has been very helpful in providing us a better understanding and a logical view of our services. The modeling is flexible and can be as granular or high level as our needs dictate."
"The KPS used to automate the integration policy is the most valuable feature of Splunk ITSI."
"ITSI's most valuable feature is that it's easy to integrate DLP."
"The solution is easy to scale."
"The glass tables are very helpful."
"ITSI includes a feature called a glass table."
"The observability is great and valuable."
"New Relic has a better UI in terms of how it presents the data."
"I think that Instana should improve the university and the certification process, so the users can find experts in Instana with their certification module process."
"Many managers, as well as our customers, used to ask for reports, such as "top X number of queries that are slow," or "top pages that have the highest number of issues." This is something that can be improved by Instana. Currently, they don't have that kind of reporting available out-of-the-box."
"The App Connect middleware does not integrate with or show corresponding sub nodes."
"The configuration of Instana Dynamic APM needs improvement because it requires quite a bit of work."
"The solution's monitoring is pretty weak and should be improved."
"We should be able to go back to scenarios during or before the issue. There should be something like a history playback. Such a feature or functionality would be good."
"While it is already quite good, there is room for improvement in terms of providing better functionality"
"Integration is the most critical area to improve in Splunk IT Service Intelligence (ITSI). It wasn't a great experience because you had to do a little back and forth to integrate the solution."
"Splunk ITSI generates numerous false positives and has the potential for enhancement."
"It is pretty okay. I am not sure whether the current release has already moved to the new framework where instead of the glass tables, we can directly use the Dashboard Studio. It would be nice to have that integrated into the same framework."
"The problem becomes the price, as Splunk is an expensive product."
"We also faced challenges relating to UI development."
"ITSI could benefit from a security model that would allow operations team members to get involved in model building, KPI implementation, and model maintenance, while maintaining appropriate segregation of duties."
"The dashboard queries should be improved. More queries should be suggested in order to produce better dashboards."
"Predictive analytics, in terms of preventing incidents before they occur, still needs time to mature."
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Instana Dynamic APM is ranked 20th in Application Performance Monitoring (APM) and Observability with 12 reviews while Splunk ITSI (IT Service Intelligence) is ranked 12th in Application Performance Monitoring (APM) and Observability with 28 reviews. Instana Dynamic APM is rated 7.4, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Instana Dynamic APM writes "A really good GUI that is easy for non-technical users to understand". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". Instana Dynamic APM is most compared with Dynatrace, AppDynamics, New Relic, IBM Application Performance Management and Elastic Observability, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, Splunk APM and BMC TrueSight Operations Management. See our Instana Dynamic APM vs. Splunk ITSI (IT Service Intelligence) report.
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