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Informatica Intelligent Data Management Cloud (IDMC) vs OpenText Documentum Content Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Informatica Intelligent Dat...
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
185
Ranking in other categories
Data Integration (3rd), Data Quality (1st), Business Process Management (BPM) (10th), Business-to-Business Middleware (5th), API Management (7th), Cloud Data Integration (3rd), Data Governance (2nd), Test Data Management (3rd), Cloud Master Data Management (MDM) Solutions (1st), Data Management Platforms (DMP) (2nd), Data Masking (2nd), Metadata Management (1st), Test Data Management Services (3rd), Product Information Management (PIM) (1st), Data Observability (2nd)
OpenText Documentum Content...
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
Enterprise Content Management (2nd)
 

Mindshare comparison

Informatica Intelligent Data Management Cloud (IDMC) and OpenText Documentum Content Management aren’t in the same category and serve different purposes. Informatica Intelligent Data Management Cloud (IDMC) is designed for Data Management Platforms (DMP) and holds a mindshare of 15.0%, up 14.0% compared to last year.
OpenText Documentum Content Management, on the other hand, focuses on Enterprise Content Management, holds 12.1% mindshare, up 10.6% since last year.
Data Management Platforms (DMP)
Enterprise Content Management
 

Featured Reviews

Saikat Ghosh - PeerSpot reviewer
Match and merge functionality is still the best but cloud version needs more functionality
There are various areas for improvement in IDMC. Enhancements on basic data management functionality and the UI front, such as multiple templates and improved grid views, would be beneficial. Bulk data management features could be improved from the UI perspective to get to the level of the on prem versions of Informatica MDM. The tool needs to mature but missing small but important features, like restricted dynamic attributes functionality, data inheritance rules in master hierachies, identifiers not being passed in jobs is a drawback.
Ashish Shelar - PeerSpot reviewer
Offers version control capabilities, easy to set up but highly-priced
The main thing is the cost. Most of the time, organizations move away from Documentum due to cost. It's highly-priced, and the support costs are high. Now, SharePoint and other options. Microsoft gives free licenses, so organizations mainly look for cost-effective products. The second thing is updates and patching. We patch very often, every six months or a year. We have SP1, SP2, and SP3, and then suddenly, it's moved out of support. That's the organization's main pain area. They don't want to keep investing from a storage perspective. The licensing model should be changed. The product itself is out of support. They have not considered it for AI initiatives. The new version should be on the cloud. I'm not sure if the new version of Documentum, xECM, is cloud compatible or on which cloud it is compatible, but the OpenText server itself is on a cloud, which would be beneficial to the business. And it would also be easier for migration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can extract and transfer your data as you wish it to be consumed later."
"The solution is stable."
"The support is very good."
"The technical support services are good."
"I give the stability a ten out of ten."
"I do a quite a lot of data transformations, and the fact that I can do them without changing any of my SQL queries from the code, using the inbuilt tools, is very helpful."
"New tools are coming out that will enable you to achieve 90 percent of use cases with the out-of-the-box configuration, but I would like to keep Informatica tight here. Otherwise, you need a Java user edit course and other things to do multiple things that you cannot configure out of the box. They have to go through those use cases to do something if those can also be configured rather than coded."
"It gives you accountability to centralize your data and have it available to different applications."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"I am satisfied with OpenText Documentum so far; it has great integration capabilities."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"The most valuable feature of OpenText Documentum is the versioning."
"I appreciate Documentum's scalability, allowing for vast volumes of content storage."
"The most valuable feature is that the documents are kept secure."
"The product is user-friendly."
 

Cons

"I would like to see more API integration to have the capability to build a report using other third party reporting tools to streamline the operation."
"The user interface of the product needs to be improved"
"The scalability is tough."
"There is room for improvement at the highest level in terms of useability and connectors for various types of new applications. The row processing performance could be better because you experience some latency dealing with high volumes of data. Most organizations will be dealing with multiple cloud applications, so you could see performance issues moving from one system to another."
"The UI is terrible and not user-friendly."
"The ability of the product to leverage the power of big data could be improved."
"Metadata querying is right now not there in Informatica Cloud Data Integration."
"New machine learning could be added to Informatica MDM because the solution is outdated and is not moving with the current trends. The solution is good, but it definitely needs a lot of improvement and needs to speed up as per the market."
"It's difficult to manage and customize Documentum."
"OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."
"The user interface can be improved."
"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."
"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."
"I would like to see performance improvements, especially regarding slow response times."
"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."
"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
 

Pricing and Cost Advice

"Our customers sometimes are able to negotiate a much better price for Informatica Cloud Data Integration based on their relationship with the vendor."
"Informatica Cloud Data Integration is famously known for its high price. The vendor targets large enterprises, and not medium or small companies. These large companies, and organizations, handle large amounts of data. If you go into any large bank, such as American or Canadian banks, these banks use this solution because it is more reliable, secure, and has more functionality."
"Informatica is very expensive."
"I have heard from customers that the product comes with a huge license cost."
"So, there are plans for licensing. There are subscription-based and usage-based licenses. Also, there are licenses for exceptional analytics, etc. In short, there are different models of licensing for every enterprise."
"Licensing is difficult to understand, but the team is always available to explain anything. They are very helpful."
"It is expensive. That's probably the biggest drawback. The business has heartache paying the license, but that's mainly because they don't realize what value it brings. The key thing about the MDM solution is that it is in the backend, and no one sees what it is actually doing. You don't know it is a problem until it is not there."
"It's a costly solution"
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"OpenText Documentum's pricing is good."
"It is quite an expensive product."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"The price is considered affordable now."
"The product is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
12%
Manufacturing Company
9%
Insurance Company
6%
Financial Services Firm
19%
Government
13%
Computer Software Company
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Azure Data Factory compare with Informatica Cloud Data Integration?
Azure Data Factory is a solid product offering many transformation functions; It has pre-load and post-load transformations, allowing users to apply transformations either in code by using Power Q...
Which Informatica product would you choose - PowerCenter or Cloud Data Integration?
Complex transformations can easily be achieved using PowerCenter, which has all the features and tools to establish a real data governance strategy. Additionally, PowerCenter is able to manage huge...
What are the biggest benefits of using Informatica Cloud Data Integration?
When it comes to cloud data integration, this solution can provide you with multiple benefits, including: Overhead reduction by integrating data on any cloud in various ways Effective integration ...
What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
 

Also Known As

ActiveVOS, Active Endpoints, BPM, Address Verification, Persistent Data Masking, Cloud Test Data Management, PIM, , Enterprise Data Catalog, Data Integration Hub, Cloud Data Integration, Data Quality, Cloud API and App Integration
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

 

Sample Customers

The Travel Company, Carbonite
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Find out what your peers are saying about Palantir, Informatica, Oracle and others in Data Management Platforms (DMP). Updated: July 2025.
862,289 professionals have used our research since 2012.