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IFS Cloud Platform vs Microsoft Dynamics AX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Users reported improved operations and financial reporting with IFS Cloud, seeing up to 4.5x ROI over 18 months.
Sentiment score
7.3
Microsoft Dynamics AX enhances efficiency, reduces costs, and offers rapid ROI, benefiting organizations of all sizes with centralized management.
 

Customer Service

Sentiment score
5.7
Australian support is strong with expert consultants, but timeliness and service consistency vary, impacting resolution times and communication.
Sentiment score
4.2
Dynamics AX support is praised for responsiveness and resources, though customization challenges and partner reliance pose issues.
Microsoft has really good documentation, and they are known for that.
 

Scalability Issues

Sentiment score
7.8
IFS Cloud Platform is scalable for businesses of all sizes, though some face complexity in updates and dependency management.
Sentiment score
7.1
Microsoft Dynamics AX excels in scalability and adaptability for varied industries, though larger deployments may face hardware and compatibility challenges.
IFS Cloud Platform has standard functionalities that follow the standard supply chain management processes, and it is easy to customize or configure.
It struggles with scalability when you need to manage financial reporting or setup for multiple companies.
There are these things called AOS nodes where if you have more users and performance decreases, you can add more servers to the cluster.
 

Stability Issues

Sentiment score
8.0
IFS Cloud Platform is praised for stability and reliability, with rare downtime, and depends on client maintenance and setup.
Sentiment score
7.2
Microsoft Dynamics AX's stability varies, influenced by hardware, customization, maintenance, VPN issues, and user-specific setups.
Now, with the drastic developments especially in the cloud applications known as Arena on IFS Cloud Platform, it has improved tremendously.
I have not had any major issues with stability.
If you have your own team, it's workable, but if you don't have your own people, it's not stable.
 

Room For Improvement

IFS Cloud Platform requires usability, integration, and support improvements, along with enhanced customization, AI, and simplified user experience.
Microsoft Dynamics AX faces performance issues and lacks support; users are encouraged to transition to Dynamics 365 for improvements.
They are working on IFS AI, but we have not explored much into that yet, and if they want to keep their competitive edge, that is an area they need to concentrate on.
There is not much available online, and the documentation availability is on the lower side compared to other products, especially Maximo.
Another drawback is the absence of features like purchase order accruals, critical accounting concepts, and a robust fixed assets module.
It is no longer supported from a security perspective, so it is not getting updated.
 

Setup Cost

IFS Cloud Platform offers competitive pricing, best for large enterprises, with scalable value similar to SAP and Oracle.
Microsoft Dynamics AX is pricey, with costs adding up from licenses and implementation, making thorough enterprise assessment essential.
Acquiring a developer license for customization is expensive, costing over one hundred thousand Hong Kong dollars.
 

Valuable Features

IFS Cloud Platform offers customizable pricing, robust integration, intuitive interface, and excels in enterprise management with adaptable features.
Microsoft Dynamics AX offers flexible, user-friendly integration with strong modules, customization, and cloud-based accessibility for diverse business operations.
The cloud feature in IFS Cloud Platform is predominantly valuable, especially the enterprise asset management module, which IFS has very good business into, along with strong finance, project management, and supply chain management modules.
There are fewer fields on the user screen compared to other products.
The most valuable feature of Microsoft Dynamics AX is its full integration with Excel, allowing for cut and paste functionality between Excel and the system.
I have not had any major issue with stability.
 

Categories and Ranking

IFS Cloud Platform
Ranking in ERP
12th
Ranking in Activity Based Costing Software
7th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
CRM (20th), Customer Experience Management (6th), Field Service Management (1st), Help Desk Software (12th), Enterprise Asset Management (EAM) (2nd), Local Government CRM (9th), IT Asset Management (10th), IT Service Management (ITSM) (11th), License Management (2nd)
Microsoft Dynamics AX
Ranking in ERP
6th
Ranking in Activity Based Costing Software
3rd
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
57
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the ERP category, the mindshare of IFS Cloud Platform is 2.5%, up from 2.3% compared to the previous year. The mindshare of Microsoft Dynamics AX is 5.4%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Market Share Distribution
ProductMarket Share (%)
Microsoft Dynamics AX5.4%
IFS Cloud Platform2.5%
Other92.1%
ERP
 

Featured Reviews

Thangaraj Ramasamy - PeerSpot reviewer
Has supported project management and business customization through strong modular flexibility
The cloud feature in IFS Cloud Platform is predominantly valuable, especially the enterprise asset management module, which IFS has very good business into, along with strong finance, project management, and supply chain management modules; these are the major modules that are performing well with IFS, and the cloud options along with user-friendly customizations for any technical developments are additional advantages. The integration of IoT with IFS Cloud Platform is performing well, enabling us to integrate with predominantly any third party through the standard inbuilt connectors that are readily available, and if we need to customize the integration, we can certainly do that too.
SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
11%
Energy/Utilities Company
7%
Comms Service Provider
6%
Computer Software Company
11%
Manufacturing Company
11%
Comms Service Provider
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise9
Large Enterprise10
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise12
Large Enterprise17
 

Questions from the Community

What do you like most about IFS Applications?
Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users.
What is your experience regarding pricing and costs for IFS Applications?
The product is reasonably priced. The costs are justified by the value provided, considering the comprehensive features and minimal need for customization. I rate the pricing a seven out of ten.
What needs improvement with IFS Applications?
I am not able to recall much about batch. Documentation-wise, they need more. There is not much available online, and the documentation availability is on the lower side compared to other products,...
What needs improvement with Microsoft Dynamics AX?
I have faced challenges with Microsoft Dynamics AX, specifically localization; it's very challenging because we are from Romania, so the finance module has to be harmonized with the Romanian law. T...
What is your primary use case for Microsoft Dynamics AX?
We are a customer of Microsoft Dynamics AX. The ERP system is used to keep tracking our processes. I am using Microsoft Dynamics AX in the distribution and retail industry, wholesales, and we have ...
 

Also Known As

IFS Applications, Assyst, IFS Cloud
Dynamics AX, Axapta, MS Dynamics AX
 

Overview

 

Sample Customers

China Airlines, Electrolux Group, Babcock, Cimcorp, Sky, Multiplex, Veolia. 
ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Find out what your peers are saying about IFS Cloud Platform vs. Microsoft Dynamics AX and other solutions. Updated: September 2025.
867,349 professionals have used our research since 2012.