Find out what your peers are saying about SAP, Microsoft, Infor and others in ERP.
SAP ERP did provide value for money.
Here in Portugal, there's no direct support from Infor.
Technical support from Infor is rated an eight out of ten.
Microsoft has really good documentation, and they are known for that.
SAP technical support is very good.
It was very quick, and we didn't have many tickets, but every time any issues arose, they were very quickly resolved.
It is not easy to justify something as high priority unless the system is completely down.
There are these things called AOS nodes where if you have more users and performance decreases, you can add more servers to the cluster.
It struggles with scalability when you need to manage financial reporting or setup for multiple companies.
It is scalable when moving from one version to another or adding additional components like warehouse management.
The scalability of SAP ERP is excellent.
Infor CloudSuite is very stable, provided there is a good internet connection.
I have not had any major issues with stability.
If you do the maintenance and have your own people, it could be stable, but it means a lot of work.
Production processes would be on hold without stability, so it is quite important that the software is very stable.
Stability-wise, SAP ERP is the best product among others.
In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long.
In Europe, it's difficult to find people who already know Infor, which was a problem during implementation.
It is no longer supported from a security perspective, so it is not getting updated.
Microsoft Dynamics AX lacks the concept of month-end closing, which is essential for tight control over financial periods.
SAP ERP could improve by integrating additional components such as digital signatures and barcoding.
SAP recently implemented Databricks, and they started investing significantly in the analytic environment.
We are using version 6.0 and it meets our needs.
Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.
Acquiring a developer license for customization is expensive, costing over one hundred thousand Hong Kong dollars.
Small and medium companies can struggle with the pricing.
The pricing for SAP ERP is medium but slightly on the higher side.
We handle approximately 500 to 600 orders per day, and the product is excellent for extracting and implementing solutions to check various parameters like client credit status.
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities.
I have not had any major issue with stability.
The most valuable feature of Microsoft Dynamics AX is its full integration with Excel, allowing for cut and paste functionality between Excel and the system.
The consistent integrations and real-time data analytics in SAP ERP significantly enhance the decision-making process by facilitating follow-ups and action points.
SAP ERP has impacted our organization positively because it is highly customizable to build any process we have in our companies and to write programs.
SAP ERP is particularly strong in manufacturing, from production planning to plant maintenance, then Material Management itself, and managing warehouse management and inventory control.
| Product | Market Share (%) |
|---|---|
| SAP ERP | 17.2% |
| Microsoft Dynamics AX | 5.4% |
| Infor CloudSuite | 2.1% |
| Other | 75.3% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 8 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 29 |
| Midsize Enterprise | 12 |
| Large Enterprise | 17 |
| Company Size | Count |
|---|---|
| Small Business | 31 |
| Midsize Enterprise | 30 |
| Large Enterprise | 76 |
Infor CloudSuite is a comprehensive suite of cloud-based ERP software designed to streamline various business processes. It offers core functionalities such as financial management, supply chain management, production management, and CRM. The suite is tailored to specific industries, including manufacturing, food and beverage, healthcare, automotive, and distribution, each featuring industry-specific solutions. Being cloud-based, Infor CloudSuite provides scalability, automatic updates, and remote access, reducing the need for on-premise hardware and IT costs. It enhances efficiency through task automation, improved workflows, and data visibility, supporting data-driven decision-making.
Microsoft Dynamics AX is an enterprise resource planning (ERP) solution designed to support the business processes of organizations in a wide range of industries, including manufacturing, retail, and professional services. The solution offers a comprehensive set of tools and features to support financial management, supply chain management, human resources management, and project management, among others.
With Dynamics AX, organizations can manage their financial operations, including general ledger, accounts payable, accounts receivable, and cash management. It also offers tools for managing the supply chain, including inventory management, purchase order management, and sales order management. Dynamics AX also supports human resources management, including employee self-service, benefits administration, and payroll. Overall, it is a flexible and scalable platform for organizations of all sizes.
Microsoft Dynamics AX Features
Microsoft Dynamics AX has many valuable key features. Some of the most useful ones include:
Microsoft Dynamics AX Benefits
There are many benefits to implementing Microsoft Dynamics AX. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Microsoft Dynamics AX is a solution that stands out when compared to many of its competitors. Some of its major advantages are its UI functionality, flexibility, and cost-effectiveness.
"The most valuable feature I've found is the UI functionality,” says Navnath B., Head IT and CIO at Mutual Automotive Pvt Ltd.
Another PeerSpot reviewer, Timpa A., IT Manager at an energy/utilities company says he like the solution because "It is flexible and cost-effective."
Shahzad I., ERP Project Manager & Managing Consultant at Liwa Education, Iranfava, explains, “It's good for retail businesses. It expands a lot and constantly brings on new features. It's got a lot of competitive features.”
