Infor CloudSuite and SAP Business One are two ERP solutions targeting diverse business needs. Infor CloudSuite holds the upper hand in production and manufacturing customization, while SAP Business One excels in user-friendly interfaces and localized adaptability.
Features: Infor CloudSuite focuses on manufacturing process customization and financial features integration. It offers robust ERP, analytics, and collaboration tools, and its cloud nature ensures accessibility and flexibility. SAP Business One provides CRM, sales, and manufacturing functionalities. Its strength lies in financial capabilities and customization options without complex coding, which makes it user-friendly and adaptable for local environments.
Room for Improvement: Infor CloudSuite needs enhanced documentation and improved CRM and IoT integration. Support for extensions and customizations is also limited. Clarity in interfaces and cost forecasting needs improvement. SAP Business One could benefit from better integration with third-party systems and enhanced analytics. Upgrades in user interfaces and advanced forecasting and HR functionalities are also needed.
Ease of Deployment and Customer Service: Infor CloudSuite allows flexibility with private, public, and hybrid cloud deployment options, which aids scalability. However, reseller partnerships are crucial for optimal support. SAP Business One offers versatile deployment methods, including on-premises and cloud options. Both provide robust customer service but emphasize the importance of skilled partners for integration and support.
Pricing and ROI: Infor CloudSuite is seen as cost-effective for medium to large enterprises, yet pricey for smaller businesses due to yearly licensing options. SAP Business One offers competitive pricing with diverse licensing models, offering reasonable costs for its comprehensive features. Both solutions enhance productivity and align with business objectives, though specific costs may challenge smaller firms or those needing extensive customization.
There are instances of significant cost saving by improving processes and obtaining necessary data for better analysis.
Here in Portugal, there's no direct support from Infor.
Technical support from Infor is rated an eight out of ten.
On a scale of 1 to 10, I would rate customer service or technical support for Infor CloudSuite at about a seven.
The previous user left the company without sharing their password, so at that time I need to log those particular issues or reset the password; the facility is not available in the current system, and I have to raise tickets, waiting for updated passwords, which is very critical.
When the system or solution has a failure unrelated to the database, they become lost.
Through the SAP portal, we can access direct support, which includes notes and a massive community for resources.
SAP Business One is not very scalable, as it is aimed at medium to small-scale industries.
If your company is looking for an ERP to run end-to-end business, this is the solution.
The scalability of SAP Business One is very high.
Infor CloudSuite is very stable, provided there is a good internet connection.
We can maintain our clients with the latest delivery version stable; it is a stronger product and ERP that improves with each version.
SAP Business One is a very stable solution, and I rate its stability as ten out of ten.
I rate the stability of SAP Business One an eight out of ten.
In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long.
In Europe, it's difficult to find people who already know Infor, which was a problem during implementation.
The solution lacks scalability as it targets medium to small-scale industries.
They also need to plan for integrating a small HR or payroll module.
Costing audits are required, but this is not available in SAP Business One.
Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.
It is expensive compared to other modules or ERPs.
The pricing of SAP Business One is fair.
We handle approximately 500 to 600 orders per day, and the product is excellent for extracting and implementing solutions to check various parameters like client credit status.
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities.
I have utilized the industry-specific functionalities of Infor CloudSuite, which have given me a better understanding of how the ERP system can work in regards to my sectors.
This feature allows me to get all the necessary data required to best analyze the business and improve processes.
The general ledger, balance sheet, trial balance, cash flow statement, and all other reports are updated simultaneously.
Regarding reporting capabilities, SAP Business One provides in-built reports and allows us to use crystal reports, which we can customize and develop our own reports alongside running SQL queries with the query generator to create SQL reports.
| Product | Market Share (%) |
|---|---|
| SAP Business One | 3.1% |
| Infor CloudSuite | 2.2% |
| Other | 94.7% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 9 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 30 |
| Large Enterprise | 24 |
Infor CloudSuite is a comprehensive suite of cloud-based ERP software designed to streamline various business processes. It offers core functionalities such as financial management, supply chain management, production management, and CRM. The suite is tailored to specific industries, including manufacturing, food and beverage, healthcare, automotive, and distribution, each featuring industry-specific solutions. Being cloud-based, Infor CloudSuite provides scalability, automatic updates, and remote access, reducing the need for on-premise hardware and IT costs. It enhances efficiency through task automation, improved workflows, and data visibility, supporting data-driven decision-making.
SAP Business One offers a comprehensive toolset catering to the needs of small to medium enterprises, focusing on finance, sales, inventory, and manufacturing processes. Its features include real-time data processing, customization, and scalability, ensuring efficient business operations.
SAP Business One is a versatile ERP solution designed to support small to medium businesses across different industries. It streamlines operations through effective integration of sales, purchasing, inventory, and financial processes. Cloud accessibility enhances flexibility, while multi-currency handling and document management improve operational efficiency. Despite an outdated interface and limited HR capabilities, its user-friendly design and localization are highly beneficial. Users appreciate the real-time data processing capabilities and seamless operations across various modules, along with its adaptability to diverse business requirements.
What are the crucial features of SAP Business One?In manufacturing, SAP Business One optimizes production management and resource planning, improving efficiency and reducing downtime. Retail businesses benefit from its inventory and sales integration, ensuring accurate stock management and enhanced sales processes. Service industries leverage its automation and reporting capabilities for better client management and service delivery.
We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
