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Illumio Insights vs Joulica Amazon Connect Analytics comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
39
Ranking in other categories
Vulnerability Management (11th), Container Security (11th), Cloud Workload Protection Platforms (CWPP) (8th), Cloud Security Posture Management (CSPM) (8th), SaaS Security Posture Management (SSPM) (1st), Cloud-Native Application Protection Platforms (CNAPP) (6th)
Illumio Insights
Average Rating
10.0
Reviews Sentiment
1.0
Number of Reviews
3
Ranking in other categories
Cloud Detection and Response (CDR) (11th)
Joulica Amazon Connect Anal...
Average Rating
8.2
Number of Reviews
5
Ranking in other categories
Customer Data Analysis (8th), Customer Data Platforms (CDP) (3rd)
 

Featured Reviews

RO
IT Security Expert at Alior Bank S.A.
Unified risk scoring has improved our cloud visibility and simplifies remediation priorities
Qualys TotalCloud provides unified vulnerability and threat assessment across both IAS and SaaS. This solution provides a single prioritized view of risk, which helps reduce the work I would have to do. We are no longer based on CVSS; we are based on Qualys risk scoring, which is based on CVSS plus internal findings made by Qualys, and then assigns its own score. The TruRisk insight feature has found a small number of assets with high vulnerability scores, though I am cautious since some information is classified. Qualys TotalCloud has positively impacted our bank's performance, and we have definitely seen benefits after implementing this solution.
reviewer2769927 - PeerSpot reviewer
Lead Platform Architect at a tech company with 10,001+ employees
Hands-on breach labs have deepened my understanding of real-world scenarios
The hands-on labs were well-designed and provided great insight into real-world breach scenarios. I also really appreciated the chance to connect with other Illumio customers and partners. Illumio Insights impressed me with its ease of use, clarity, and potential to significantly improve breach containment strategies. It is a powerful tool that adds real value to any security team looking to stay ahead of evolving threats.
Sandeep Marwah - PeerSpot reviewer
Vice President, Ccaas Consulting Cct, Bd & Solutions at HGS - Hinduja Global Solutions
Analytics have boosted customer satisfaction and now reduce returns through detailed shoe insights
I believe Amazon Connect Analytics can be improved, especially regarding the interface, as it would be helpful for us since we have to do a lot of development work to make sure the interface looks exactly the way our customers want. I'm talking about the user interface. Further about the needed improvements, the UI does give us the entire pattern, but you have to customize that pattern. What we prefer is that if those patterns or designs can be pre-built or available in the form of stencils, allowing us to leverage each stencil one by one instead of recreating from scratch every time. I choose an eight because, as I said, it gives us a lot of benefits, but the journey to reach that level is a little painful. It took us roughly two months to fine-tune a particular analytics dashboard, and once it's fine-tuned, then it works great. That is the process we have to go through, and that's the reason I suggest maybe we could implement a little bit more stencil-based or pre-ready designs into the analytics dashboards, which would be helpful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If I had to say something positive about the product that brings me the biggest benefit, I would say it has accurate reports, gets new update CVEs, zero-day attack detection, and is easy to manage with its GUI."
"Qualys TotalCloud provides unified vulnerability and threat assessment for IaaS and SaaS and a single prioritized view of risk, which helps reduce my workload by not having to combine multiple sources."
"It is a cloud-native app that integrates with both IaaS and SaaS. It seamlessly integrates with other platforms."
"The most valuable feature is extensibility."
"The best feature would be the ability to create policies. It is easy to control and update policies as required."
"I would definitely recommend Qualys TotalCloud to other users."
"The best features in Qualys TotalCloud include the total asset management of the cloud environment. It is very easy to export the report and see the vulnerabilities related to the cloud specifically."
"I would definitely recommend it because it is easy to handle any cloud resources."
"Illumio Insights impressed me with its ease of use, clarity, and potential to significantly improve breach containment strategies."
"One of the most valuable features is the ability to map traffic and patterns over multiple hyperscalers, not just AWS."
"This solution has contributed to quick detection of risky traffic and offers one-click containment."
"Thanks to the visibility and flexibility of the dashboards in Amazon Connect Analytics, I can act upon the actual events occurring in the solution."
"We have seen a return on investment with Amazon Connect Analytics as we have reduced the number of managers that we need, making us much more cost-efficient."
"Amazon Connect Analytics has positively impacted the organization by enabling call routing changes based on real-time data and allowing decisions to be made immediately."
"Amazon Connect Analytics has positively impacted my organization 100% as the results are phenomenal; now my operations team can actually see how many orders are getting rejected so that they can work on those cases and satisfy the dissatisfied customer."
"With the sentiment analysis and feedback, I've seen measurable improvements in customer satisfaction and efficiency, increasing by about ten percent more than before."
 

Cons

"The support process is inefficient due to the excessive number of replies required when submitting tickets."
"An area for improvement would be to focus on risks related to AI, such as large language models and potential data leakage."
"We encountered challenges identifying the correct resource category for certain items, such as those in containers or storage."
"TotalCloud could improve the classification of vulnerabilities. Specifically, it could enhance the categorization of what aspects fall under patches resolved by OS or software updates and what pertains to configuration adjustments."
"In my opinion, what can be improved in Qualys TotalCloud includes pricing and container scanning."
"Areas that need improvement in every solution include the remediation part. The remediation steps should be simple enough for everyone to understand."
"Some major banks and insurance companies require an on-premises solution for comprehensive vulnerability management, which TotalCloud does not offer."
"With the growing integration of AI, I would like Qualys to enhance its service offerings to better accommodate AI-related risks."
"In some of the views, an IP address appears to be a link, but it doesn't open any new windows or display any new information."
"There is room for improvement with more AI-based detection to report traffic abnormalities and potential issues."
"I choose an eight because, as I said, it gives us a lot of benefits, but the journey to reach that level is a little painful."
"It would be easier if real-time and historic metrics could be pulled up on the same dashboard."
"I chose eight out of ten because there could be more generic functionalities and giving specific responses."
"The customer support for Amazon Connect Analytics is sometimes not as responsive and helpful as we would prefer, but it is not the worst."
 

Pricing and Cost Advice

"Qualys TotalCloud offers competitive pricing given its comprehensive suite of features, including integration, assessment, remediation, and detection capabilities, all within a single platform."
"While Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive and may soon be considered overpriced."
"Qualys TotalCloud offers good pricing that is affordable and competitive with the market. Our partnership also provides us with additional benefits."
"Qualys TotalCloud offers cost-effective licensing flexibility."
"The pricing is comparable. It is built into our other product, so I cannot piecemeal it. It is a part of our subscription."
"Its price seems higher compared to other tools, but it is worth it. If they could adjust the pricing and make it comparable with other tools, that would be great."
"Qualys TotalCloud is expensive."
"Qualys TotalCloud is expensive, but it offers a premier solution with no headaches."
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Financial Services Firm
13%
Construction Company
7%
Computer Software Company
7%
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise28
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Questions from the Community

What needs improvement with Qualys TotalCloud?
Areas that need improvement in every solution include the remediation part. The remediation steps should be simple en...
What is your primary use case for Qualys TotalCloud?
Our use case involves the assets that we have under cloud, the assets exposed to the internet, and the internal appli...
What needs improvement with Illumio Insights?
In some of the views, an IP address appears to be a link, but it doesn't open any new windows or display any new info...
What is your primary use case for Illumio Insights?
I have used the solution to improve detection and trend spotting by using dashboards to highlight key areas instead o...
What is your experience regarding pricing and costs for Joulica Amazon Connect Analytics?
My experience with pricing, setup cost, and licensing was pretty good as it was easy and very clear.
What needs improvement with Joulica Amazon Connect Analytics?
Regarding how Amazon Connect Analytics can be improved, the maturity level of our clients is fine with Amazon Connect...
What is your primary use case for Joulica Amazon Connect Analytics?
My main use case for Amazon Connect Analytics is for our help desk service, where we're trying to analyze the interac...
 

Also Known As

Qualys TotalCloud with FlexScan
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Overview

Find out what your peers are saying about Wiz, Orca Security, Microsoft and others in Cloud Detection and Response (CDR). Updated: May 2026.
899,125 professionals have used our research since 2012.