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IFS Cloud Platform vs Microsoft Dynamics AX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Users reported improved operations and financial reporting with IFS Cloud, seeing up to 4.5x ROI over 18 months.
Sentiment score
6.4
Microsoft Dynamics AX boosts productivity and efficiency, offering customizable solutions with significant ROI, despite challenges in precise measurement.
 

Customer Service

Sentiment score
5.7
Australian support is strong with expert consultants, but timeliness and service consistency vary, impacting resolution times and communication.
Sentiment score
4.2
Microsoft Dynamics AX support is praised for availability but criticized for costly, slow handling of complex issues and customizations.
Microsoft has really good documentation, and they are known for that.
Senior System Analyst at a computer software company with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
7.8
IFS Cloud Platform is scalable for businesses of all sizes, though some face complexity in updates and dependency management.
Sentiment score
7.1
Microsoft Dynamics AX offers scalability, especially in the cloud, but older versions struggle with complex setups for larger clients.
IFS Cloud Platform has standard functionalities that follow the standard supply chain management processes, and it is easy to customize or configure.
Consultant at Arcwide
Microsoft Dynamics AX already has multiple functions for sales, inventory, HR, finance, and supply chain.
Senior Sales Support Supervisor at a manufacturing company with 501-1,000 employees
It does not support consolidated financial reporting.
Business Analyst at Kpmhealth.com
There are these things called AOS nodes where if you have more users and performance decreases, you can add more servers to the cluster.
Senior System Analyst at a computer software company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
8.0
IFS Cloud Platform is praised for stability and reliability, with rare downtime, and depends on client maintenance and setup.
Sentiment score
7.2
Microsoft Dynamics AX is generally stable, though stability varies with infrastructure and updates, with mixed user ratings.
Now, with the drastic developments especially in the cloud applications known as Arena on IFS Cloud Platform, it has improved tremendously.
Consultant at Arcwide
For stability, I would rate Microsoft Dynamics AX a ten, as I have not faced any problems at all.
Chief Executive Officer at Easy Touch
If you have your own team, it's workable, but if you don't have your own people, it's not stable.
Head of Controlling and IT at Melinda
I have not had any major issues with stability.
Senior System Analyst at a computer software company with 1,001-5,000 employees
 

Room For Improvement

IFS Cloud Platform requires usability, integration, and support improvements, along with enhanced customization, AI, and simplified user experience.
Microsoft Dynamics AX requires greater efficiency, improved user interface, better integration, and more flexible, scalable, and localized features.
They are working on IFS AI, but we have not explored much into that yet, and if they want to keep their competitive edge, that is an area they need to concentrate on.
Consultant at Arcwide
There is not much available online, and the documentation availability is on the lower side compared to other products, especially Maximo.
Senior Director at a consultancy with 1,001-5,000 employees
Most companies working with AX currently transforming to D365, upgrading their ERP systems, which are more enhanced and have additional features such as dashboards.
Senior Sales Support Supervisor at a manufacturing company with 501-1,000 employees
It would be better to make APIs for each module in Microsoft Dynamics AX, so integration can be easier directly.
Chief Executive Officer at Easy Touch
Another drawback is the absence of features like purchase order accruals, critical accounting concepts, and a robust fixed assets module.
Business Analyst at Kpmhealth.com
 

Setup Cost

IFS Cloud Platform offers competitive pricing, best for large enterprises, with scalable value similar to SAP and Oracle.
Microsoft Dynamics AX has high initial costs, with variable regional pricing, but cloud options may offer savings.
Acquiring a developer license for customization is expensive, costing over one hundred thousand Hong Kong dollars.
Business Analyst at Kpmhealth.com
I think it would be great if Microsoft made the price model flexible per company and per country, considering that some countries face different economic situations which makes Microsoft pricing seem very high.
Chief Executive Officer at Easy Touch
 

Valuable Features

IFS Cloud Platform offers customizable pricing, robust integration, intuitive interface, and excels in enterprise management with adaptable features.
Microsoft Dynamics AX offers comprehensive ERP solutions with strong security, seamless integration, and efficient support for finance, supply chain, and sales.
The cloud feature in IFS Cloud Platform is predominantly valuable, especially the enterprise asset management module, which IFS has very good business into, along with strong finance, project management, and supply chain management modules.
Consultant at Arcwide
There are fewer fields on the user screen compared to other products.
Senior Director at a consultancy with 1,001-5,000 employees
It's a very important element for financial departments as it represents all transactions, references, and records.
Senior Sales Support Supervisor at a manufacturing company with 501-1,000 employees
Using dimensions in Microsoft Dynamics AX is the most valuable feature I have found.
Chief Executive Officer at Easy Touch
I have not had any major issue with stability.
Senior System Analyst at a computer software company with 1,001-5,000 employees
 

Categories and Ranking

IFS Cloud Platform
Ranking in ERP
20th
Ranking in Activity Based Costing Software
10th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
CRM (34th), Customer Experience Management (10th), Field Service Management (2nd), Help Desk Software (19th), Enterprise Asset Management (EAM) (4th), Local Government CRM (15th), IT Asset Management (13th), IT Service Management (ITSM) (20th), License Management (3rd)
Microsoft Dynamics AX
Ranking in ERP
7th
Ranking in Activity Based Costing Software
5th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
59
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the ERP category, the mindshare of IFS Cloud Platform is 2.5%, up from 2.4% compared to the previous year. The mindshare of Microsoft Dynamics AX is 3.2%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Market Share Distribution
ProductMarket Share (%)
Microsoft Dynamics AX3.2%
IFS Cloud Platform2.5%
Other94.3%
ERP
 

Featured Reviews

Thangaraj Ramasamy - PeerSpot reviewer
Consultant at Arcwide
Has supported project management and business customization through strong modular flexibility
The cloud feature in IFS Cloud Platform is predominantly valuable, especially the enterprise asset management module, which IFS has very good business into, along with strong finance, project management, and supply chain management modules; these are the major modules that are performing well with IFS, and the cloud options along with user-friendly customizations for any technical developments are additional advantages. The integration of IoT with IFS Cloud Platform is performing well, enabling us to integrate with predominantly any third party through the standard inbuilt connectors that are readily available, and if we need to customize the integration, we can certainly do that too.
reviewer2765214 - PeerSpot reviewer
Senior Sales Support Supervisor at a manufacturing company with 501-1,000 employees
Has required ongoing support and modernization but effectively manages core operations and complex workflows
Microsoft Dynamics AX is a very strong ERP system, applicable for customizations to help companies and organizations streamline their processes. The specific feature I find most valuable about Microsoft Dynamics AX is the applicable permissions. There are many levels of security and permissions for each user to monitor and access specific data relative to their functions. Additionally, the linkage and transition between exploring and moving from window to window, from function to function is valuable. The impact of Microsoft Dynamics AX on managing financial processes is significant. It's a very important element for financial departments as it represents all transactions, references, and records. The adjustments and availability to create more than one virtual company allow large companies, which combined represent one group of companies, to connect and streamline their financials and operations.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
12%
Comms Service Provider
7%
Financial Services Firm
6%
Manufacturing Company
10%
Comms Service Provider
7%
Computer Software Company
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise9
Large Enterprise10
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise13
Large Enterprise17
 

Questions from the Community

What is your experience regarding pricing and costs for IFS Applications?
The product is reasonably priced. The costs are justified by the value provided, considering the comprehensive features and minimal need for customization. I rate the pricing a seven out of ten.
What needs improvement with IFS Applications?
When it comes to AI, I feel that is the area where we expect something more from IFS Cloud Platform. They are working on IFS AI, but we have not explored much into that yet, and if they want to kee...
What is your primary use case for IFS Applications?
Currently, I am working with Arcwide, which is a service industry that predominantly focuses on IFS consulting, including IFS implementations, rollouts, upgrades, and support services.
What needs improvement with Microsoft Dynamics AX?
I don't know if Microsoft Dynamics AX is still receiving official technical support from Microsoft. I can see most companies working with AX currently transforming to D365, upgrading their ERP syst...
What is your primary use case for Microsoft Dynamics AX?
I'm using Microsoft Dynamics AX to process and monitor the sales process from end-to-end, starting from placing orders. First, the order entry and placing the sales order, creating purchase requisi...
 

Also Known As

IFS Applications, Assyst, IFS Cloud
Dynamics AX, Axapta, MS Dynamics AX
 

Overview

 

Sample Customers

China Airlines, Electrolux Group, Babcock, Cimcorp, Sky, Multiplex, Veolia. 
ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Find out what your peers are saying about IFS Cloud Platform vs. Microsoft Dynamics AX and other solutions. Updated: February 2026.
882,594 professionals have used our research since 2012.