"Some of the strengths are Enterprise Management Solutions and the series of Management solutions which is number one in Gartner's report and has been for the last five years."
"The solution overall is very versatile and flexible, especially compared to other products."
"One of our favorite features is the "Info-Zone", which provides operational intelligence in flight and in context to guide both business users and support teams to productivity."
"The best feature is the maintenance module, which is essentially an industry-specific workflow designed with a manufacturing module as per industry standards. It's very precise and specific without having complex functionalities. It's straightforward. Field Service Management is definitely a wonderful product that IFS has developed because it caters to field services. The energy and utility sectors can answer their business needs using the software."
"The product is quite flexible."
"There's a moderate amount of scalability available."
"One of the valuable features of the solution is how easy it is to use."
"The most valuable feature I've found is the UI functionality."
"A valuable feature of Microsoft Dynamics AX is that it is stable."
"It was an okay solution when we delivered hardware and we had to do maintenance."
"Support is really good."
"The relation between CRM and Sales, that's the main strength of this ERP."
"It is stable, suitable for businesses, and covers all business needs."
"There are certain digital features that need to be incorporated, such as IOP."
"It would be ideal if, in the future, the product could incorporate IoT and blockchain elements. We'd like to explore more of these types of features going forward."
"We would like to see AI-driven CSI functions built into the tool that would allow us to quickly tie our improvement goals to metrics and activities, so Assyst will suggest the next steps to help us get closer to our goals."
"The integration is a bit complex, and post-implementation support services need to be improved. They have a service center based out of Sri Lanka. The support aspect is good, but the response time is a little slower than we anticipated. In the next release, it would be better if Warehouse Management could be improvised. They have a product line that's a data warehouse management system, but it's still premature and requires a bit of enhancement."
"The user interface can be improved. When you're clicking through the screens, there are some icons or symbols that really need updating and would be more useful and noticeable if they are aesthetically pleasing."
"The integration could improve for the future."
"The product is standardised across industries so it is not a good fit for all types of sectors."
"It could be more scalable and stable. It would also be better if the interface were more integrated with the Microsoft ecosystem because 2012 is not really integrated."
"There is no Arabic interface in Microsoft Business Central, which is a big weak point."
"Microsoft Dynamics AX could be improved by having more features available. We are going to 365 now, to use all the modules, because we found that there weren't many new things we were able to develop with AX. There were a lot of things that weren't available, so we are moving and integrating other things. The customization of upgrades should also be faster. We would also like to see more security features."
"There are so many errors."
"They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs."
"There should be the capability for users to enhance the application by using a low-code or no-code product from the Microsoft family."
IFS develops and delivers cloud enterprise software for companies around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. Within our single platform, our industry specific products are innately connected to a single data model and use embedded digital innovation so that our customers can be their best when it really matters to their customers – at the Moment of Service™. The industry expertise of our people and of our growing ecosystem, together with a commitment to deliver value at every single step, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,500 employees every day live our values of agility, trustworthiness and collaboration in how we support our 10,000+ customers. Learn more about how our enterprise software solutions can help your business today at ifs.com.
IFS Applications is ranked 8th in ERP with 5 reviews while Microsoft Dynamics AX is ranked 7th in ERP with 14 reviews. IFS Applications is rated 7.8, while Microsoft Dynamics AX is rated 7.8. The top reviewer of IFS Applications writes "A cloud-based ERP solution with a useful maintenance module, but post-implementation support could be better". On the other hand, the top reviewer of Microsoft Dynamics AX writes "Provides a lot of functionality". IFS Applications is most compared with SAP ERP, Oracle E-Business Suite, ServiceNow, Microsoft Dynamics NAV and BMC Helix ITSM, whereas Microsoft Dynamics AX is most compared with SAP S4HANA, SAP ERP, Oracle E-Business Suite, JD Edwards EnterpriseOne and Infor M3. See our IFS Applications vs. Microsoft Dynamics AX report.
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