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Idira Identity vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 2, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Idira Identity
Ranking in Authentication Systems
9th
Ranking in Access Management
7th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
30
Ranking in other categories
Identity Management (IM) (9th), Authorization Software (2nd), Enterprise Password Managers (9th), User Entity Behavior Analytics (UEBA) (10th), Active Directory Management (6th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)
Symantec VIP Access Manager
Ranking in Authentication Systems
12th
Ranking in Access Management
21st
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Authentication Systems category, the mindshare of Idira Identity is 1.6%, down from 2.0% compared to the previous year. The mindshare of Symantec VIP Access Manager is 2.1%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Idira Identity1.6%
Symantec VIP Access Manager2.1%
Other96.3%
Authentication Systems
 

Featured Reviews

Hariharan Thangasamy - PeerSpot reviewer
Cybersecurity Delivery Analyst at Accenture
Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation
On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The straight-through approach of CyberArk Identity is very easy to start with; after you start with it, you can very easily onboard your privileged accounts, and from there on, you can advance further and make it more and more secure."
"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."
"Overall, I would rate CyberArk Identity a nine out of ten."
"I find the CyberArk Identity portal quite intuitive; it has changed a lot over the last year and a half and if you think logically and understand your environment, it is easy to establish a suitable setup for yourself and all your vendors."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"CyberArk Identity provides identity governance and gives me control over who and how access to environments occurs, offering significant confidentiality in what is accessed."
"Identity is the tool that offers the most seamless integration with UiPath Orchestrator and the most utility from an automation perspective."
"We haven't encountered any problems with respect to the stability of this solution; it is very stable."
"After the initial integration, the overall support calls dropped, and customer satisfaction for VPN increased."
"It offers more platform support, like Apple, Android, and Microsoft."
"It is easy to use."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"If you're looking for a fairly lightweight client that works very well for remote access purposes, I think Symantec is definitely a good product."
"It is a fast and easy solution for end users, and you are always online."
"Cloud-based service and management."
"The ease of integrating into an existing authentication system."
 

Cons

"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"They could improve their UI and make everything more user-friendly."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"To enhance the product, they can consider improving the user interface of the software and possibly the customer support team. Sometimes, there is a delay in handling my inquiries via email, which could be addressed for better service."
"While CyberArk Identity is a leader in Identity Security, the integration of multiple components could be improved."
"Geofencing needs improvement."
"It is challenging to use when installing a new version."
"The reporting on the VIP Manager is not correct."
"In my opinion, for this solution, the technical support is not so expert when we talk about integration using the API."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"Technical support is one of the worst problems."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"The VIP Manager can be accessed from the outside which is a security vulnerability."
 

Pricing and Cost Advice

"The solution is cheap and I rate its pricing an eight out of ten."
"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."
"I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap."
"The pricing is acceptable. It is worth considering what we are protecting with the amount charged."
"In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."
"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."
"Licensing and pricing seems very fair."
"I can say that the solution is worth the money."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"There are additional costs for maintenance."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
9%
Construction Company
9%
Outsourcing Company
8%
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...
What needs improvement with CyberArk Identity?
We do not specifically use the password vaulting feature of CyberArk Identity. The centralized user dashboard of CyberArk Identity has not been that important for us. If it would be possible to sha...
What is your primary use case for CyberArk Identity?
It's not being purchased through AWS, but we're using CyberArk Identity as a SaaS solution. I think it's running on AWS, but we bought it directly from CyberArk.
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Also Known As

Idaptive
Symantec VIP
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Idira Identity vs. Symantec VIP Access Manager and other solutions. Updated: June 2026.
904,836 professionals have used our research since 2012.