

ManageEngine Log360 and CyberArk Identity compete in identity and log management. User reviews suggest CyberArk Identity has the upper hand due to its advanced security features, while ManageEngine Log360 is appreciated for affordability and customer support.
Features: ManageEngine Log360 provides a modular architecture allowing customization of features such as user behavior analytics and compliance reporting to suit various needs, along with ease of use and integration capabilities. CyberArk Identity is recognized for its advanced security solutions like Single Sign-On and Adaptive MFA, offering robust privileged access control and seamless integration with multiple security systems suitable for complex environments.
Room for Improvement: CyberArk Identity faces challenges with its user interface, learnability, and complex deployment. On the other hand, ManageEngine Log360 needs better AI-driven insights, cloud integration, and enhanced reporting, with on-premises solutions presenting issues in data retention and legacy server migrations.
Ease of Deployment and Customer Service: ManageEngine Log360 mainly offers on-premises deployment, needing extensive manual configuration, and receives mixed feedback on technical support. CyberArk Identity provides various deployment options, including public and hybrid clouds, generally praised for excellent customer service, despite noted complexities in initial implementation and support access.
Pricing and ROI: ManageEngine Log360 is considered cost-effective compared to competitors, while CyberArk Identity, perceived as expensive, delivers value for money through extensive features and security assurances. Both solutions are acknowledged for yielding ROI by enhancing operational efficiency and security.
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
If unauthorized personnel attempt to add logs, the monitoring informs the administrator, enabling them to act promptly, leading to savings in both time and money for the company.
They resolved the problem immediately after I reported it, on the same day, within one hour.
They respond immediately when requests are raised, and they are always available for priority one tickets.
I received prompt responses and support, which I would rate as very good.
The solutions they provide are valuable.
The support provided by ManageEngine Log360 is fantastic.
We can use it on different phones and computers, demonstrating its scalability.
When delving deep into the concepts, there is a lot to address and learn, especially when facing real-time scenarios.
You can scale it out pretty easily, and you can implement it very small.
The technical support from ManageEngine is very good.
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
When you have it in the cloud, you have CyberArk every time you need it.
With a stable network, due to the redundant data centers across the globe, it is a lot easier to use as a SaaS solution.
It would be helpful if they released a generalized document for processes such as migration.
Integration or deployment is extremely difficult for CyberArk Identity.
There's a need to enhance network performance.
Without needing to purchase an add-on module, ManageEngine Log360 should include more in-depth reporting capabilities in the current module.
Log360 currently cannot gather information from Intune logs or cloud-integrated systems.
ManageEngine Log360 uses PostgreSQL as its own database but does not automatically parse and allow creation of alarms the way it does in MS SQL.
Regarding pricing, it can be quite a lot for small companies.
The pricing is acceptable.
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
The price is suitable from a perspective of different pricing options.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
The two-factor authentication is very important, but the fact that every account is being regenerated every time we use it is the most important security feature for us.
It is the most powerful access management system.
All mandatory regulatory compliance reports are available with the integrated system, and companies can easily customize reports without coding to meet their policy or reporting requirements.
ManageEngine Log360 could integrate with all systems, making it possible to integrate everything to the central location, which made it a useful and necessary tool.
ManageEngine Log360 was selected because AlienVault was moving strictly away from on-premises to the cloud, and an on-premises solution was required.
| Product | Mindshare (%) |
|---|---|
| CyberArk Identity | 1.0% |
| ManageEngine Log360 | 1.9% |
| Other | 97.1% |


| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 4 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.
CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.
According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.
IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.
ManageEngine Log360 offers comprehensive log management and security alerting, integrating advanced analytics for threat detection and compliance reporting. Scalable for on-premise and hybrid deployments, it facilitates incident response with seamless system integration and user-friendly monitoring.
ManageEngine Log360 enhances visibility across IT infrastructures by aggregating logs from Active Directory, file servers, and network devices, aiding in security incident detection with User Behavior Analytics and threat identification tools. Its modular approach supports compliance in vital sectors such as aerospace, contributing significantly to centralized monitoring and anomaly detection. By reducing manual log examination, Log360 aligns with both security and operational goals across diverse environments, though areas like integration with Active Directory and interface improvements are avenues for advancement. Streamlining data retention and expanding automation are priorities for its evolution, ensuring effective incident management with reduced administrative burdens.
What are the key features of ManageEngine Log360?In sectors like aerospace, Log360 supports compliance demands by integrating log management for enhanced security and regulatory reporting. Its adaptability to on-premises and hybrid structures makes it valuable for technology-driven environments, where security and efficiency are paramount.
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