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Icinga vs OpsRamp comparison

Icinga and OpsRamp are both solutions in the IT Infrastructure Monitoring category. Icinga is ranked #25 with an average rating of 8.3, while OpsRamp is ranked #15 with an average rating of 7.4. Icinga holds a 4.0% mindshare in IM, compared to OpsRamp’s 2.9% mindshare. Additionally, 85% of Icinga users are willing to recommend the solution, compared to 84% of OpsRamp users who would recommend it.
Icinga
Read 17 Icinga reviews
  • 3,915 Views
  • 3,289 Comparison Views
85% willing to recommend
OpsRamp
Read 13 OpsRamp reviews
  • 4,397 Views
  • 3,386 Comparison Views
84% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

Icinga and OpsRamp compete in the IT monitoring and management space. Icinga offers cost-effective options with customization, while OpsRamp stands out with advanced features and efficiency improvements.

Features: Icinga allows customizable open-source monitoring solutions, focuses on traditional IT infrastructure, and supports extensive monitoring. OpsRamp provides AIOps features, automation, and cloud management capabilities for comprehensive monitoring.

Room for Improvement:Icinga can improve in ease of use, integration with modern cloud platforms, and enhance its support services. OpsRamp may need to refine its user interface, provide better support documentation, and reduce complexity in feature deployment.

Ease of Deployment and Customer Service:OpsRamp offers flexible deployment models for hybrid environments with strong customer service. Icinga requires more technical knowledge for setup but benefits from community-driven support for customization.

Pricing and ROI:Icinga offers a cost-effective setup with a favorable ROI for specific needs. OpsRamp, with a higher initial cost, justifies the price with significant ROI through feature-rich capabilities and scalability.

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To learn more, read our detailed Icinga vs. OpsRamp Report (Updated: July 2025).
Buyer's Guide
Icinga vs. OpsRamp
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Icinga
Ranking in IT Infrastructure Monitoring
25th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Network Monitoring Software (17th), Server Monitoring (12th), Cloud Monitoring Software (18th)
OpsRamp
Ranking in IT Infrastructure Monitoring
15th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Event Monitoring (3rd), AIOps (6th)
 

Mindshare comparison

As of July 2025, in the IT Infrastructure Monitoring category, the mindshare of Icinga is 4.0%, up from 2.5% compared to the previous year. The mindshare of OpsRamp is 2.9%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Harrison Bulley - PeerSpot reviewer
A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification
I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.
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Muhammad Umair Gulfam - PeerSpot reviewer
Automates Azure resource monitoring and inventory management but slow with real-time patch status
There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time, which creates inconsistencies. The machine might say there are no updates available, while the OpsRamp agent reports that everything's patched. It's a mismatch. We recently started a new marketplace for clients where we manage patch management. We try to share knowledge with OpsRamp, but they don't have a rapid process for product enhancements. Our main pain point is the lack of engagement from the product team. If someone from OpsRamp could discuss our concerns, work on future enhancements, or even give us an estimated timeline (ETA), it would be a huge improvement.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."
"Macros and the ability to connect it to Google Maps are valuable features."
"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."
"An affordable solution for small organizations to do basic network monitoring."
"This solution has a self-healing handler where if the service is down, it is automatically restarted."
"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."
"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."
"The apply rules feature saves a lot of time."
More Icinga pros
"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."
"The technical support is fantastic, and they are fast to respond."
"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."
"The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds."
"Predictive analysis is a valued feature."
"We find the products seamless integration with Zendesk to be extremely valuable to our business."
"The multi-tenant architecture capability of OpsRamp has helped me streamline and improve the processes within my organization."
"What I appreciate most about OpsRamp is that while many tools in the market provide standard monitoring, OpsRamp stands out as a differentiator by providing AIOps features, including correlation, deduplication, and automation where we can run RBA scripts on top of created alerts."
More OpsRamp pros
 

Cons

"We have found some problems with Nagios, and support isn't very responsive."
"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."
"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."
"The tool currently fails to provide notifications to users."
"The solution lacks many features important to higher-level IT management and network support."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."
"The installation and configuration are very complex."
More Icinga cons
"Technical support should be improved, and I have noticed other areas in OpsRamp that could be improved or enhanced."
"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."
"An area of improvement would be application monitoring."
"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."
"Currently, it performs infrastructure monitoring but has limited capability in application monitoring, which needs improvement."
"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."
"Automation is currently quite complex and needs to be improved."
"We would like this solution to be developed into a full CMP tool, so that we are able to use a single product for all of our cloud management needs."
More OpsRamp cons
 

Pricing and Cost Advice

"This is an open-source solution with paid support."
"It's an open-source solution."
"The solution is cheap."
"The product is inexpensive compared to other DBM products."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"We're using the free version of Icinga."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
"The solution is free to use."
"There is an annual licensing fee to use OpsRamp."
"You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."
"I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."
"OpsRamp is a cost-effective solution."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Comms Service Provider
11%
Manufacturing Company
8%
Computer Software Company
15%
Manufacturing Company
13%
Financial Services Firm
11%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Icinga?
The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first.
See all answers
What is your experience regarding pricing and costs for Icinga?
It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...
See all answers
What needs improvement with Icinga?
There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...
See all answers
What do you like most about OpsRamp?
Most features work fine.
See all answers
What is your experience regarding pricing and costs for OpsRamp?
OpsRamp is a cost-effective solution.
See all answers
What needs improvement with OpsRamp?
OpsRamp had shortcomings associated with its network capabilities. When my company introduced OpsRamp at a discussion, I saw that its network capabilities, which were not there, were in the process...
See all answers
 

Comparisons

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Compared 4% of the time
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Compared 3% of the time
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Compared 14% of the time
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Compared 12% of the time
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Compared 9% of the time
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Compared 6% of the time
More OpsRamp Competitors
 

Product Reports

Buyer's Guide
Icinga
July 2025
Icinga reportDownload Icinga product report
Buyer's Guide
OpsRamp
June 2025
OpsRamp reportDownload OpsRamp product report
 

Also Known As

Icinga Cloud Monitoring
No data available
 

Overview

Icinga monitors systems, network devices, infrastructure, and services, helping manage and analyze server resources. It automates ticket incidents and alerting, providing oversight of client Windows and Linux systems.

Icinga offers comprehensive monitoring of servers including CPU utilization and RAM space, facilitating automated incident management and alerting. Frequently deployed on-premises, this monitoring tool is key for managed services providers and organizations to oversee and ensure optimal performance of various environments, including applications like databases and web servers. It provides extensive features for creating custom plugins, stabilization, scalability, and high customization capabilities suitable for different infrastructure needs.

What are the key features of Icinga?
  • Event Handler: Facilitates automatic self-healing of systems.
  • Extensive Plugin Library: Offers a wide range of plugins for monitoring.
  • Ease of Use: Simplifies user experience with an intuitive interface and Icinga Director for easy configurations.
  • Open-Source Nature: Free to use, modify, and distribute.
  • Automation Capabilities: Integrates with APIs and Ansible Collections for automation.
  • Custom Plugins: Users can create and integrate their own plugins.
  • Stability and Scalability: Provides reliable performance across different scale infrastructures.
What are the benefits or ROI to look for when evaluating Icinga?
  • Critical Issue Highlighting: Effectively identifies and notifies about critical problems.
  • High Customization: Offers flexibility for diverse monitoring needs.
  • Automated Alerting: Reduces manual effort and improves response times.
  • Extensive Integration: Works seamlessly with other tools and platforms.

Icinga implementations span multiple industries, providing essential monitoring for IT infrastructure in healthcare, finance, and education. Managed services providers utilize Icinga to maintain and monitor client systems across various environments while ensuring optimal performance and compliance. It is highly valued in these sectors for its ability to customize monitoring, improving operational efficiency and reducing downtime.

Icinga

OpsRamp is a leading cloud-based digital IT operations management platform. The solution allows your organization to leverage hybrid observability, process automation, and machine learning to modernize IT operations. OpsRamp can handle the speed, scope, and scale of modern IT and can help you drive productivity and business value. In addition, it can help your business manage, monitor, and consolidate your point tools and applications.

OpsRamp Features

OpsRamp has many valuable key features. Some of the most useful ones include:

  • Modern infrastructure monitoring: OpsRamp provides end-to-end visibility across applications, data centers, public clouds, point tools, and more.
  • Intelligent incident management: With this OpsRamp feature, you gain better problem identification, impact analysis, and first response for incidents with a streamlined process. This leads to proactive resolution and automated remediation that natively integrates with your ITSM tools.
  • Modern IT operations management: OpsRamp can help you consolidate your multiple point tools with its modern, SaaS-based IT operations platform. The solution can combine artificial intelligence, hybrid infrastructure monitoring, incident remediation, and service and topology mapping, so it can easily evolve with your organization
  • Service-centric AIOps: OpsRamp gives you the ability to examine your incidents, establish a tight feedback loop between your different teams, and reduce alert floods. Additionally, the solution enables your organization to deliver quick resolutions by using OpsQ, its artificial intelligence-powered event management engine.
  • Cloud migration: OpsRamp is a true multi-tenant, multi-tier SaaS platform that helps you move more applications and workloads to the cloud faster.
  • Curated dashboards: By using OpsRamp, IT teams can build curated dashboards using PromQL queries. A central dashboard repository can also be created if needed, and dashboards can be reused for shared IT services as necessary.
  • Topology maps: With OpsRamp’s service-aware topology maps, you are able to keep track of your entire hybrid IT infrastructure, enabling you to troubleshoot issues by using real-time dependencies for hybrid services.

OpsRamp Benefits

There are many benefits to implementing OpsRamp. Some of the biggest advantages the solution offers include:

  • Autodiscovery: OpsRamp auto-discovers multi-cloud and on-premises infrastructure across your IT environment and maps it to your IT services.
  • Multi-cloud telemetry and real-time events: The solution captures multi-cloud telemetry and real-time events as they occur so that your organization is able to make data-driven decisions by using the right performance and consumption insights.
  • Take action faster: OpsQ, the solution’s AIOps event management engine, drives faster incident resolution and helps reduce MTTD/MTTR of business-critical services.
  • Improved efficiency: OpsRamp helps deliver IT operations as a service. With the platform, you can automate workloads, manage multi-cloud costs, and see your IT operations become more efficient.
  • Flexible integrations: With OpsRamp, you do not have to get rid of your existing tools. The OpsRamp platform can consolidate them all into one contextual view using the metrics that matter most.
  • Monitoring integration support: OpsRamp delivers monitoring integration support for more than 150 cloud services across the leading three cloud providers: Amazon Web Services, Microsoft Azure, and Google Cloud.
OpsRamp
 

Sample Customers

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Epsilon, CloudBrix, GreenPages, NIIT Technologies
Buyer's Guide
Icinga vs. OpsRamp
July 2025
Free Report: Icinga vs. OpsRamp
Find out what your peers are saying about Icinga vs. OpsRamp and other solutions. Updated: July 2025.
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