No more typing reviews! Try our Samantha, our new voice AI agent.

Icinga vs OpsRamp comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Icinga
Ranking in IT Infrastructure Monitoring
30th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Network Monitoring Software (26th), Server Monitoring (14th), Cloud Monitoring Software (24th)
OpsRamp
Ranking in IT Infrastructure Monitoring
23rd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Event Monitoring (5th), AIOps (10th)
 

Mindshare comparison

As of March 2026, in the IT Infrastructure Monitoring category, the mindshare of Icinga is 1.9%, down from 3.8% compared to the previous year. The mindshare of OpsRamp is 1.6%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
OpsRamp1.6%
Icinga1.9%
Other96.5%
IT Infrastructure Monitoring
 

Featured Reviews

Harrison Bulley - PeerSpot reviewer
Senior Infrastructure Engineer at Net Consulting
A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification
I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.
reviewer2732427 - PeerSpot reviewer
System Integration Advisor at a tech vendor with 10,001+ employees
Provides robust infrastructure monitoring with excellent integrations and alert predictions but needs improved AIOps capabilities
If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infrastructure monitoring but has limited capability in application monitoring, which needs improvement. They are introducing observability as a feature where metrics, logs, and traces can be implemented, but this is currently in a primitive state that can grow over time. The platform is very stable, and the UI is excellent. However, regarding AIOps features, enhancements could be made to provide more value, such as dynamic thresholding and other capabilities that competitor tools have, such as LogicMonitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."
"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."
"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."
"If you have a small infrastructure or a small number of devices that you want to monitor, then I think it's a good solution."
"Icinga does the job and is fairly stable."
"I use it for monitoring infrastructure and it was very good for that issue."
"We monitor all, starting from UPS to international mail chains."
"Macros and the ability to connect it to Google Maps are valuable features."
"Predictive analysis is a valued feature."
"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."
"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."
"Most features work fine."
"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."
"What I appreciate most about OpsRamp is that while many tools in the market provide standard monitoring, OpsRamp stands out as a differentiator by providing AIOps features, including correlation, deduplication, and automation where we can run RBA scripts on top of created alerts."
"The most valuable feature of OpsRamp is the creation of the dashboards of the infrastructure for the CPU memory and SQL servers. Additionally, URL monitoring through Selenium scripting and the availability dashboard is useful."
"We find the product's seamless integration with Zendesk to be extremely valuable to our business."
 

Cons

"Scalability is problematic. If you have a stable environment it's good, but if the environment is growing, I had some problems with Icinga."
"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."
"The user interface should be improved."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"Sometimes, it is very hard to keep an overview of what's happening."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"One of the areas that are frustrating is remote monitoring for more than one machine."
"An area of improvement would be application monitoring, but OpsRamp is currently working on improving it."
"OpsRamp cannot be scaled for big and large company deployments."
"We would like this solution to be developed into a full CMP tool, so that we are able to use a single product for all of our cloud management needs."
"OpsRamp had shortcomings associated with its network capabilities."
"An area of improvement would be application monitoring."
"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."
"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."
"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."
 

Pricing and Cost Advice

"The solution is free to use."
"This is an open-source solution with paid support."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"We're using the free version of Icinga."
"The product is inexpensive compared to other DBM products."
"It's an open-source solution."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
"The solution is cheap."
"OpsRamp is a cost-effective solution."
"I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."
"You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."
"There is an annual licensing fee to use OpsRamp."
report
Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
885,376 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
15%
Comms Service Provider
11%
Financial Services Firm
9%
Manufacturing Company
8%
Computer Software Company
12%
Manufacturing Company
12%
Financial Services Firm
10%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise7
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for Icinga?
It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...
What needs improvement with Icinga?
There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...
What is your primary use case for Icinga?
We use Icinga as a monitoring solution to monitor customers' infrastructures. We work as a managed service provider, so we offer monitoring and many other services to our customers. So we use it in...
What is your experience regarding pricing and costs for OpsRamp?
I share the impression that OpsRamp pricing is fair; it does not strike me as expensive, and the licensing model is clear enough.
What needs improvement with OpsRamp?
If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infr...
What is your primary use case for OpsRamp?
Currently, my use case for OpsRamp is using it as an infrastructure monitoring tool for customers, where we can provide infrastructure monitoring as a platform. We can have AI appended to those mon...
 

Comparisons

 

Also Known As

Icinga Cloud Monitoring
No data available
 

Overview

 

Sample Customers

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Epsilon, CloudBrix, GreenPages, NIIT Technologies
Find out what your peers are saying about Icinga vs. OpsRamp and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.