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Icinga vs OpsRamp comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Icinga
Ranking in IT Infrastructure Monitoring
48th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Network Monitoring Software (41st), Server Monitoring (17th), Cloud Monitoring Software (32nd)
OpsRamp
Ranking in IT Infrastructure Monitoring
29th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Event Monitoring (8th), AIOps (14th)
 

Mindshare comparison

As of August 2026, in the IT Infrastructure Monitoring category, the mindshare of Icinga is 1.4%, down from 3.8% compared to the previous year. The mindshare of OpsRamp is 1.0%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
OpsRamp1.0%
Icinga1.4%
Other97.6%
IT Infrastructure Monitoring
 

Featured Reviews

reviewer2292201 - PeerSpot reviewer
Innovation Service Manager at a tech services company with 201-500 employees
Easy to use, and it's possible to customize the product as per the needs we may have but average multi-tenancy aspect
It's supported by the community. We use Icinga, which is not part of the Open-Source platform but is wrapped into a commercial solution from another provider, a local provider in Italy. Icinga is an open-source platform, so it is supported by the community. It's quite easy to use, and it's possible to customize the product as per the needs we may have. So it's not expensive, and it's quite a general purpose. We can easily monitor any kind of infrastructure we encounter. The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated. The alerting is the same as any other monitoring platform. It's not a "wow" feature that has changed our lives, but it's perfectly adequate.
reviewer2732427 - PeerSpot reviewer
System Integration Advisor at a tech vendor with 10,001+ employees
Provides robust infrastructure monitoring with excellent integrations and alert predictions but needs improved AIOps capabilities
If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infrastructure monitoring but has limited capability in application monitoring, which needs improvement. They are introducing observability as a feature where metrics, logs, and traces can be implemented, but this is currently in a primitive state that can grow over time. The platform is very stable, and the UI is excellent. However, regarding AIOps features, enhancements could be made to provide more value, such as dynamic thresholding and other capabilities that competitor tools have, such as LogicMonitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."
"This solution has a self-healing handler where if the service is down, it is automatically restarted."
"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."
"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."
"We have found the solution to be stable."
"I use it for monitoring infrastructure and it was very good for that issue."
"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."
"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."
"The main differences between OpsRamp and other solutions are the artificial intelligence and the ease of implementation and scaling."
"The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds."
"The most valuable feature of OpsRamp is the creation of the dashboards of the infrastructure for the CPU memory and SQL servers, and additionally URL monitoring through Selenium scripting and the availability dashboard is useful."
"Predictive analysis is the most valuable feature; it's very clear in informing us what issues to expect in the future and when they will occur."
"We find the product's seamless integration with Zendesk to be extremely valuable to our business."
"Predictive analysis is a valued feature."
"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."
"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."
 

Cons

"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."
"Icinga’s automation could be improved."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"Scalability is problematic. If you have a stable environment it's good, but if the environment is growing, I had some problems with Icinga."
"The installation and configuration are very complex."
"One of the areas that are frustrating is remote monitoring for more than one machine."
"Network Discovery capabilities would be extremely helpful."
"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."
"Currently, it performs infrastructure monitoring but has limited capability in application monitoring, which needs improvement."
"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."
"Technical support should be improved, and I have noticed other areas in OpsRamp that could be improved or enhanced."
"An area of improvement would be application monitoring, but OpsRamp is currently working on improving it."
"OpsRamp had shortcomings associated with its network capabilities."
"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."
"The product also tends to release updates first and find out there is an issue later."
"OpsRamp cannot be scaled for big and large company deployments."
 

Pricing and Cost Advice

"It is cost-effective, and the return on investment can be very interesting because the price is low."
"We're using the free version of Icinga."
"The solution is free to use."
"The product is inexpensive compared to other DBM products."
"It's an open-source solution."
"The solution is cheap."
"This is an open-source solution with paid support."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"OpsRamp is a cost-effective solution."
"There is an annual licensing fee to use OpsRamp."
"You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."
"I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."
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Top Industries

By visitors reading reviews
Educational Organization
14%
Comms Service Provider
11%
Financial Services Firm
10%
University
9%
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
11%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for OpsRamp?
I share the impression that OpsRamp pricing is fair; it does not strike me as expensive, and the licensing model is clear enough.
What needs improvement with OpsRamp?
If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infr...
What is your primary use case for OpsRamp?
Currently, my use case for OpsRamp is using it as an infrastructure monitoring tool for customers, where we can provide infrastructure monitoring as a platform. We can have AI appended to those mon...
 

Comparisons

 

Also Known As

Icinga Cloud Monitoring
No data available
 

Overview

 

Sample Customers

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Epsilon, CloudBrix, GreenPages, NIIT Technologies
Find out what your peers are saying about Icinga vs. OpsRamp and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.