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Centreon vs Icinga comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Centreon
Ranking in Network Monitoring Software
24th
Ranking in IT Infrastructure Monitoring
29th
Ranking in Cloud Monitoring Software
20th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Icinga
Ranking in Network Monitoring Software
28th
Ranking in IT Infrastructure Monitoring
31st
Ranking in Cloud Monitoring Software
25th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Server Monitoring (13th)
 

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of Centreon is 1.5%, down from 2.5% compared to the previous year. The mindshare of Icinga is 1.4%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Centreon1.5%
Icinga1.4%
Other97.1%
Network Monitoring Software
 

Featured Reviews

Sulesh PK - PeerSpot reviewer
Monitoring and Operations Pilot at Egis S.A.
Experience enhanced monitoring with real-time alerts and efficient support
I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.
Harrison Bulley - PeerSpot reviewer
Senior Infrastructure Engineer at Net Consulting
A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification
I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively."
"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."
"We and our customers have saved so much time that we are acting instead of reacting to a situation in a positive way."
"If they have the same issues that we had, which means a lot of pollers spread across the whole infrastructure and no central view to look at the entire status with the need to manage everything together, then it is a good solution."
"We have everything we need with the product."
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."
"Once everything is set up correctly, it reduces our MTTR by 50 percent."
"Centreon is a really capable tool that increases efficiency and gives you more information."
"We monitor all, starting from UPS to international mail chains."
"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."
"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."
"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."
"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."
"If you have a small infrastructure or a small number of devices that you want to monitor, then I think it's a good solution."
"Icinga does the job and is fairly stable."
"An affordable solution for small organizations to do basic network monitoring."
 

Cons

"They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"I would like to see a better UI, one which is more responsive."
"I would like to see a better UI, one which is more responsive."
"The problem with the reporting is you have to configure the report, and after that, you will have the same report every month, every week, every day. You have to sync it in order to have a great report."
"Centreon introduced network discovery in the most recent update. However, it doesn't work well."
"The most important issue is the capability to interconnect with other systems."
"Response times can be slow, often leaving us to resolve basic issues in-house."
"The installation and configuration are very complex."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"Scalability is problematic. If you have a stable environment it's good, but if the environment is growing, I had some problems with Icinga."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"It is not really adequate for our current needs. It causes additional issues which we have to work around and takes us time that a better solution would not."
"The solution lacks many features important to higher-level IT management and network support."
"The user interface should be improved."
"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."
 

Pricing and Cost Advice

"You purchase a package. You have a support contract (there is also a platinum support contract) and it is per module. That means you have to pay, e.g., for the MBI module or the BAM module. Or, if you want to save a lot of money, you can pay for IMP, which is the complete package."
"The solution has a free part and after that threshold, you will need to pay. For example, if you believe you can create an interesting map, most of the time, you will have to pay 10,000 Euros per year for having access to these components."
"It is perfect and very cheap if you are a little company or startup. After that, it is quite expensive for a big company."
"The solution is very effective, despite the low price."
"Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."
"The pricing is acceptable."
"The price is not too high. Licensing is driven by how many hosts you monitor, but because you can run the agentless version, you don't have to declare every host to Centreon, one at a time. That means you can drive your infrastructure supervision with a very low number of declared hosts."
"If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."
"The solution is cheap."
"The product is inexpensive compared to other DBM products."
"This is an open-source solution with paid support."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
"We're using the free version of Icinga."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"It's an open-source solution."
"The solution is free to use."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
8%
Comms Service Provider
8%
Government
7%
Educational Organization
15%
Comms Service Provider
11%
Financial Services Firm
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Centreon?
Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.
What needs improvement with Centreon?
I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...
What is your primary use case for Centreon?
We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...
What is your experience regarding pricing and costs for Icinga?
It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...
What needs improvement with Icinga?
There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...
What is your primary use case for Icinga?
We use Icinga as a monitoring solution to monitor customers' infrastructures. We work as a managed service provider, so we offer monitoring and many other services to our customers. So we use it in...
 

Comparisons

 

Also Known As

No data available
Icinga Cloud Monitoring
 

Overview

 

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Find out what your peers are saying about Centreon vs. Icinga and other solutions. Updated: April 2026.
891,869 professionals have used our research since 2012.