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Centreon vs Icinga comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Centreon
Ranking in Network Monitoring Software
24th
Ranking in IT Infrastructure Monitoring
29th
Ranking in Cloud Monitoring Software
20th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Icinga
Ranking in Network Monitoring Software
28th
Ranking in IT Infrastructure Monitoring
31st
Ranking in Cloud Monitoring Software
25th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Server Monitoring (13th)
 

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of Centreon is 1.5%, down from 2.5% compared to the previous year. The mindshare of Icinga is 1.4%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Centreon1.5%
Icinga1.4%
Other97.1%
Network Monitoring Software
 

Featured Reviews

Sulesh PK - PeerSpot reviewer
Monitoring and Operations Pilot at Egis S.A.
Experience enhanced monitoring with real-time alerts and efficient support
I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.
Harrison Bulley - PeerSpot reviewer
Senior Infrastructure Engineer at Net Consulting
A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification
I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In addition, the flexibility, customizability, and analytics of Centreon's dashboards are all very good. The dashboards help us see the whole network map, and that is quite valuable for us. In addition, the dashboards have helped to improve our visibility and ability to proactively ensure the right data is available at the right time... The flexibility has given us the ability to add in our own monitoring metrics and that has been quite interesting and very useful for us."
"When we started to work with Centreon, there were about 30 people in our company and now there are 90 people, so our company has been growing and growing with Centreon."
"Centreon allowed us to do it without having to look for another solution."
"Centreon is one of our core tools and if we didn't have it, we couldn't do our job effectively."
"We have everything we need with the product."
"For servers and for applications, it was very, very efficient."
"Centreon's most valuable feature is Opsgenie."
"It supports active monitoring so we don't have to use traps. From time to time traps are not very useful because we never know if they are actually working or not. The reporting part is also valuable as are the event logs. Using them we can check right away if something has had a hiccup."
"An affordable solution for small organizations to do basic network monitoring."
"We monitor all, starting from UPS to international mail chains."
"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."
"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."
"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."
"The most valuable feature is one that not many are even aware of, as Icinga has a self-healing event handler where if the service is down, it is automatically restarted, and you can configure the handler to take action after the critical alarm without human interaction."
"If you have a small infrastructure or a small number of devices that you want to monitor, then I think it's a good solution."
"This solution has a self-healing handler where if the service is down, it is automatically restarted."
 

Cons

"The product collects the information, but it fails to send them via SMS, WhatsApp or Telegram."
"There is room for improvement in the area of artificial intelligence. The product gives us a lot of information, but it's only information."
"I would like them to improve their documentation. When I faced some issues, I was looking for more documentation on the Internet. There is official documentation on Centreon's website, which sometimes is useful. Sometimes it is not very useful, as you cannot find the information or enough examples of configuration. The answer for me was to contact the support, who helped me, but I was not able to find all the information by myself on Centreon's website. A Centreon community or blog would be helpful."
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."
"Sometimes, Centreon does not show the status of services as updated, which should be addressed."
"The most important issue is the capability to interconnect with other systems."
"They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours."
"The most important issue is the capability to interconnect with other systems. It already exists for some of them. For example, the Stream Connector is something we use to populate data in another system. This kind of facility for connecting should exist for all products that it makes sense to have connected to a monitoring solution."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."
"The tool currently fails to provide notifications to users."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"Sometimes, it is very hard to keep an overview of what's happening."
"Icinga’s automation could be improved."
"Scalability is problematic. If you have a stable environment it's good, but if the environment is growing, I had some problems with Icinga."
 

Pricing and Cost Advice

"The pricing works out well for us, given our environment and where we are."
"If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."
"In terms of licensing, you have to think through if the components that need licensing are really needed. For example, the Map module: If you don't need a map to be shown, I don't see a point in paying for those licenses, if you just use it a couple of times a month or a couple of times a week... You can use the Centreon free version and get the main features. The licensing part is, I would say, only for bigger customers who have the option to pay more and who really need those kinds of modules, fancy reports, etc."
"The tool is cheaply priced."
"Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."
"I think Centreon's pricing is fair, especially given the criticality of our system. They were cheaper than the other solutions. The licensing terms were pretty straightforward. I believe it was based on the number of hosts."
"The pricing starts at around 5000 euro. However, this depends on: Your environment, the size of your host, how many hosts you have, how many remote pollers you have, and if you want to use the Monitoring Business Intelligence or Centreon MAP functionalities."
"The pricing is acceptable."
"The solution is cheap."
"The solution is free to use."
"We're using the free version of Icinga."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
"It's an open-source solution."
"This is an open-source solution with paid support."
"The product is inexpensive compared to other DBM products."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
8%
Comms Service Provider
8%
Government
7%
Educational Organization
15%
Comms Service Provider
11%
Financial Services Firm
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Centreon?
Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.
What needs improvement with Centreon?
I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...
What is your primary use case for Centreon?
We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...
What is your experience regarding pricing and costs for Icinga?
It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...
What needs improvement with Icinga?
There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...
What is your primary use case for Icinga?
We use Icinga as a monitoring solution to monitor customers' infrastructures. We work as a managed service provider, so we offer monitoring and many other services to our customers. So we use it in...
 

Comparisons

 

Also Known As

No data available
Icinga Cloud Monitoring
 

Overview

 

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Find out what your peers are saying about Centreon vs. Icinga and other solutions. Updated: April 2026.
890,071 professionals have used our research since 2012.