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IceWarp vs Zentyal comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IceWarp
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Email Applications (8th)
Zentyal
Average Rating
9.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Q&A Highlights

Ariel Lindenfeld - PeerSpot reviewer
VP Product at PeerSpot
Apr 14, 2014
 

Featured Reviews

AvinashLotke - PeerSpot reviewer
Delivery Head at Team Computers
Useful for collaboration and storage but improvement is needed in API integration
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.
it_user141252 - PeerSpot reviewer
IT Manager at a manufacturing company with 1,001-5,000 employees
Open source, well integrated, and easy to use
When I started to work as a IT manager at an Argentinian branch of my company, in order to find solutions to implement, the users browsed directly on the internet for a solution. As I'm an open source enthusiast and have 10 years of experience deploying firewalls and proxies, I decided to implement a Squid + Dansguardian + ClamAV server (over Debian box) but didn't have the time to dedicate to this. After a quick search we started evaluating a few out-of-the-box solutions and found Zentyal. One of the main goals for me is that, if I should pick open source software to make an gateway/secure appliance, it should be the same set of software (Squid, OpenVPN, Dansguardian, etc) and the integration needed to be done very well. The great web interface makes me forget the complexity of the integration of this software. After the implementation I was able to: * Minimize the bandwidth utilization (thanks to proxy cache) * Filter web content and eradicates malware download * Apply different browsing profiles for each area * Authenticate navigation and users utilization of internet I only use Proxy / AV service because have the corporate mail services and VPN structure.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has a very good log-in to the UI when compared to other solutions."
"The solution's voice services work well for our company."
"IceWarp has multiple applications that are easy to use for many people."
"As the license of our company is very affordable per year and per user, and considering the almost-zero administration needs, I would say that the cost is returned in the first three months, compared to other solutions."
"It's scalable and stable."
"The TeamChat feature has been really good for our email management. It lets us collaborate, share files, and invite guests like Google Spaces or Microsoft Teams. I like the two-factor authentication for security. However, they need to improve their document collaboration tools, as their Word, Excel, and PowerPoint features are basic compared to Microsoft and Google."
"The groupware module is the most valuable feature."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"Yes, I've tried many solutions such as pfsense, Monowall, Smoothwall, but Zentyal was simply the best."
"The great web interface makes me forget the complexity of the integration of this software."
 

Cons

"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"Customer service is not always helpful."
"We attempted to obtain support for deleted documents through the representatives in Mumbai, but they did not have an answer for us."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"The solution needs improvements in security, particularly regarding document management."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"Support is not good and it is challenging to receive a timely response."
"We didn't encounter any issues with stability, when nmap was active on the network, Zentyal performance dropped down."
"The only issue I found was in LDAP authentication with Active Directory corporate domain."
 

Pricing and Cost Advice

"Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool."
"It is definitely one of the lowest price solutions."
"The license is based on the number of users."
"Costs far less than other solutions."
"There are various licensing plans available based on geographic zone."
"Our licensing is on a yearly basis. There were no additional costs."
"Pricing and licensing is very competitive and in some cases, cheap."
"The solution is inexpensive which is its main benefit."
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Top Industries

By visitors reading reviews
Comms Service Provider
15%
Manufacturing Company
13%
Outsourcing Company
10%
Financial Services Firm
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise5
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for IceWarp?
IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for our organization.
What needs improvement with IceWarp?
The solution needs improvements in security, particularly regarding document management. Users currently have the rights to delete smart documents, which poses a challenge for administrators. A mor...
What is your primary use case for IceWarp?
We managed approximately one thousand user accounts with IceWarp for company communications. We utilized features such as smart attachments and document solutions. Our setup was primarily on-premis...
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Sample Customers

Marriott, Toyota, Sony, Wendy's, Canon
Banque Franco-Lao, Limerick City Council, North American Bancard, Sabeco-Simply, Intrinsyx, Aalborg Studenterkursus, Elekta, OPAEF County Council of Seville, School 2.0 Program
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