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IceWarp vs Zentyal comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IceWarp
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Email Applications (11th)
Zentyal
Average Rating
9.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Q&A Highlights

Ariel Lindenfeld - PeerSpot reviewer
VP Product at PeerSpot
Apr 14, 2014
 

Featured Reviews

AvinashLotke - PeerSpot reviewer
Delivery Head at Team Computers
Useful for collaboration and storage but improvement is needed in API integration
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.
it_user141252 - PeerSpot reviewer
IT Manager at a manufacturing company with 1,001-5,000 employees
Open source, well integrated, and easy to use
When I started to work as a IT manager at an Argentinian branch of my company, in order to find solutions to implement, the users browsed directly on the internet for a solution. As I'm an open source enthusiast and have 10 years of experience deploying firewalls and proxies, I decided to implement a Squid + Dansguardian + ClamAV server (over Debian box) but didn't have the time to dedicate to this. After a quick search we started evaluating a few out-of-the-box solutions and found Zentyal. One of the main goals for me is that, if I should pick open source software to make an gateway/secure appliance, it should be the same set of software (Squid, OpenVPN, Dansguardian, etc) and the integration needed to be done very well. The great web interface makes me forget the complexity of the integration of this software. After the implementation I was able to: * Minimize the bandwidth utilization (thanks to proxy cache) * Filter web content and eradicates malware download * Apply different browsing profiles for each area * Authenticate navigation and users utilization of internet I only use Proxy / AV service because have the corporate mail services and VPN structure.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As the license of our company is very affordable per year and per user, and considering the almost-zero administration needs, I would say that the cost is returned in the first three months, compared to other solutions."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"The solution has a very good log-in to the UI when compared to other solutions."
"If you have a small to medium business and you require a professional collaboration server that focuses on the main services of emails and calendar scheduling, I recommend IceWarp."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"The groupware module is the most valuable feature."
"The solution is easy to manage and includes features such as smart documents and the archiving of user data."
"IceWarp offers very extended cross-platform communication solutions."
"The great web interface makes me forget the complexity of the integration of this software."
"Yes, I've tried many solutions such as pfsense, Monowall, Smoothwall, but Zentyal was simply the best."
 

Cons

"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"Customer service is not always helpful."
"The solution needs improvements in security, particularly regarding document management."
"The database query for creating new database and querying about activities are too simplistic."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"We attempted to obtain support for deleted documents through the representatives in Mumbai, but they did not have an answer for us."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"The Exchange compatibility mode is rather limited."
"The only issue I found was in LDAP authentication with Active Directory corporate domain."
"We didn't encounter any issues with stability, when nmap was active on the network, Zentyal performance dropped down."
 

Pricing and Cost Advice

"Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool."
"I would rate the pricing and eight out of ten."
"I don't see any challenges for the Indian market. For example, 1 GB is available for around 399 INR, and 2 GB for 499 INR. They offer a range of plans, from basic to professional and enterprise, with multiple features. IceWarp's aggressive pricing is competitive compared to other market solutions like Zoho and Microsoft. One significant advantage is that IceWarp does not impose user capping like Google and Microsoft, which allows for substantial cost savings and flexibility in user conversion."
"Pricing and licensing is very competitive and in some cases, cheap."
"The solution is inexpensive which is its main benefit."
"It is definitely one of the lowest price solutions."
"Our licensing is on a yearly basis. There were no additional costs."
"Costs far less than other solutions."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Comms Service Provider
14%
Outsourcing Company
11%
Financial Services Firm
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise5
No data available
 

Comparisons

 

Overview

 

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