We performed a comparison between IBM X-Force Exchange and LogRhythm SIEM based on real PeerSpot user reviews.
Find out what your peers are saying about Recorded Future, Check Point Software Technologies, Microsoft and others in Threat Intelligence Platforms."The most valuable feature is you have the expertise of human experience directly involved. There is a team of experts."
"It's quite integratable so you can actually integrate and get IP malware and URL information. It also gives you some form of intelligence into what you're trying to investigate or what you're trying to understand."
"This product has helped to increase staff productivity."
"Overall effectiveness is very good. I like how it is oriented to both analysts and technical support people. It's easily adopted by end users as much as by technologists."
"Currently, we are in the implementation phase. LogRhythm is better than QRadar from the point of view of collecting Windows events. It has a much higher view. You can enable monitoring by default."
"LogRhythm has shown to us, to this point in time, that it has the capabilities of being able to deliver actionable intelligence to the security engineers and analysts."
"The user interface is pretty good compared to other SIEM tools."
"LogRhythm NextGen SIEM covers all our primary security analysis needs. It makes it easier for us to analyze threats and improves our response times. It's a versatile platform that performs queries fast compared to other SIEM solutions."
"I like LogRhythm's ease of use. The solution has improved compared to previous versions. It had many issues before, like integration, the console, creating reports, false positives, etc. The AI engine has made it stronger in the latest version."
"Technical support is very helpful and responsive."
"The most valuable features of the solution are network monitoring, user behavior analytics, and log collection."
"We would like to have more AI capabilities to detect threats and improve its productivity from a cybersecurity standpoint."
"I would like to see better integration with other systems, solutions, and vendors."
"You have to look for the new information from X-Force. X-Force will provide it but you have to look for it. We need clearer visibility."
"NextGen SIEM's integration with other software is good but could be improved."
"Sometimes the error-logging is not altogether helpful. For example, on an upgrade, a systems data processor, a Windows box, was throwing an error code like 1083. Then it just stopped and it died right out of the installer and nobody looked. We searched through Google and what it means is the Windows Firewall wasn't turned on so that it could create a rule for the product. Why wouldn't they bubble up that description so that I wouldn't have to call support and I could just know, "Okay, the firewall wasn't turned on. Turn it back on. Re-run the installer and keep going.""
"There is room for improvement with separate running sources or better integration."
"My biggest complaint is documentation. Everyone tells me, "We have documentation on the Community site." I have searched for different types of documentation on numerous occasions, and it might be there, but it's not easily findable."
"When we originally got LogRhythm, their tech support was fantastic, and I loved them. Now, we don't quite get as quick of a response. I've been disappointed in the more recent tech support. When you call in, they'll say that they will get you somebody, and you'll finally get someone who will contact you back a day or so later. Whereas before, I would get help right away."
"I would like to suggest that they should improve their usage of third party tools for making dashboards and reports. If they would create their own tools for dashboard and report, it would be much better in terms of security purposes."
"Technical support could use a little work in the terms of responding back. The feedback that we received is they do need a little more staff."
"For our market, the solution is quite expensive. It would be ideal if they could work on and improve their existing pricing plans to help make it more affordable in our country."
IBM X-Force Exchange is ranked 7th in Threat Intelligence Platforms with 3 reviews while LogRhythm SIEM is ranked 6th in Security Information and Event Management (SIEM) with 166 reviews. IBM X-Force Exchange is rated 8.0, while LogRhythm SIEM is rated 8.4. The top reviewer of IBM X-Force Exchange writes "Speed threat assessment ,security investigations leveraging on real time actionable threat intel integrated to your Security Intelligence Platform". On the other hand, the top reviewer of LogRhythm SIEM writes "The solution reduced our investigation time from days to hours and assists in managing our workflows". IBM X-Force Exchange is most compared with VirusTotal, IBM Security QRadar, ThreatConnect Threat Intelligence Platform (TIP), Recorded Future and Anomali ThreatStream, whereas LogRhythm SIEM is most compared with IBM Security QRadar, Splunk Enterprise Security, Microsoft Sentinel, Wazuh and Fortinet FortiSIEM.
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