IBM Tivoli NetCool OMNIbus vs OpenText Operations Bridge comparison

IBM Tivoli NetCool OMNIbus vs. OpenText Operations Bridge

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Tivoli NetCool OMNIbus

Ranking in Event Monitoring

3rd

Average Rating

7.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText Operations Bridge

Ranking in Event Monitoring

8th

Average Rating

7.8

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

IT Operations Analytics (10th), Cloud Monitoring Software (30th)

Mindshare comparison

As of May 2025, in the Event Monitoring category, the mindshare of IBM Tivoli NetCool OMNIbus is 10.2%, up from 8.6% compared to the previous year. The mindshare of OpenText Operations Bridge is 6.2%, up from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Event Monitoring

Featured Reviews

Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

Aids in network performance monitoring and management

I am working as a customer, mainly using IntelliQ and another product, IBM NetCool, Watson AI. These products are used for monitoring network performance and management. The primary use case involves network performance monitoring, and it is compatible only with IBM DB2 IBM Tivoli NetCool…

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Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

Powerful data integration, comprehensive automation, and hybrid compatibility

The data lake is a very powerful feature within OpenText Operations Bridge. It can integrate with any BI tool to collect AI data and perform a variety of functions. It offers hybrid compatibility and supports desktop application customization and cloud integration. Another essential capability is server automation, which became significantly easier with the software appliance for deployment. This solution also provides role-based access that enhances data privacy and security.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The monitoring is the solution's most valuable feature."

"It is customer-centric. Customers can access the event list from their location or desktop and view the event. There is no need to go and connect to any other server and run events to have a view of all the events happening in the environment. We get a good response from customers about this feature and the main architecture of NetCool. Its processing is very good. Deduplication and correlation functionalities are good in this solution as compared to other solutions. A big advantage of NetCool is that it also supports multi-layered protocols. We can receive multiple events from different protocols like UDP, HTTP, and those events can be captured in NetCool."

"It is an easy-to-use solution."

"The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform."

"The most valuable feature is the event management capability."

"Probes are the best feature because they are well written which rarely requires you to write additional rules. These probes monitor activity within your environment."

"Offers very good event/alert drill-down and statistical reporting capabilities."

"OMNIbus is valuable for its compatibility and performance, as I haven't encountered any performance issues."

More IBM Tivoli NetCool OMNIbus pros

"The most valuable aspect of Operations Bridge for us is its integration capabilities."

"It has the capability to display overall health of the infrastructure and is very useful for executive reports on the health of the infrastructure."

"From our monitoring perspective or from a visibility perspective, HPE UCMDB is a must have. It's an amazing piece of software."

"We haven't faced any stability issues. There hasn't been any crashes or glitches."

"The preloaded rules and ways to monitor your systems are a must."

"Purely, its flexibility is the most valuable aspect. It is hugely configurable."

"The Performance Manager provides great insight into our systems' performance."

"This solution worked as an umbrella for many different types of monitoring systems, offering various tools for not only application performance management models but also user experience models and monitoring business processes."

More OpenText Operations Bridge pros

Cons

"Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with a vendor application, and we have to use another tool to integrate it with a vendor application. To integrate some applications with NetCool, I need to install an IBM tool on top of it. It would be good if they can provide an API or any kind of interface that we can leverage while developing a new protocol interface or application. We should be able to use an API or interface with NetCool. Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI. Whenever we do anything on the GUI, it takes time. They need to focus on the GUI part, especially the dashboard. They should focus on how users can effectively drill down from one box to another. The visual appeal of the dashboard is as important as the data and functionality."

"The cost of the product is quite high. They should work to adjust their pricing models."

"The solution has limitations in database integration as it cannot integrate with databases other than IBM DB2."

"Its technical support team takes longer to reply."

"They could enhance the visibility to give us a unified view of our entire IT infrastructure."

"There should be an easier-to-understand model, more of a flat-structured model rather than different tiers of licenses which complicates licensing."

"I would like for the next release to be more user-friendly and out of date. The next release should focus on the cloud, AI, and ML technologies."

"The web portal and typical event controls are a little outdated."

More IBM Tivoli NetCool OMNIbus cons

"Implementation could be improved."

"The price is quite expensive, and because of this, we may try another solution."

"The setup process can get a little bit complex."

"The pricing could be improved."

"The initial setup is a little bit complex."

"Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly."

"The service takes a very long time to start and it requires a lot of resources."

"The latest versions of the service reporting dashboards need improvement, such as service modeling."

More OpenText Operations Bridge cons

Pricing and Cost Advice

"You have to have the right level of budget to afford this solution."

"It is a costly solution."

"Its license cost is a little bit more than other solutions. Our customers expect a standard market price that is comparative to other products. For each and every NetCool OMNIbus component, we have to purchase a separate license. These components are not free with the product."

"It is competitive."

"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."

"The cost is very high."

"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."

"The licensing cost for this solution is approximately $1,000 USD."

"Pricing is very flexible and depends on the modules selected as per the requirement."

"Setup costs can be high depending on the partner, but it is worth it."

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Top Industries

By visitors reading reviews

Financial Services Firm

26%

Computer Software Company

17%

Energy/Utilities Company

Manufacturing Company

Financial Services Firm

20%

Computer Software Company

14%

Manufacturing Company

11%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IBM Tivoli NetCool OMNIbus?

The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform.

What is your experience regarding pricing and costs for IBM Tivoli NetCool OMNIbus?

If the various HW elements are from the same vendor, a monitoring solution provided by that vendor or its partners will potentially result in lower licensing and operational costs. Moreover, for ve...

What needs improvement with IBM Tivoli NetCool OMNIbus?

IBM is working on converting NetCool to NetCool Operations Insight, which runs on Watson AI. There were areas needing improvement in terms of AI, however, they have migrated the entire NetCool suit...

What is your experience regarding pricing and costs for Micro Focus Operations Bridge?

From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done manually by a person is now done automatically. With its automation capabilities...

What needs improvement with Micro Focus Operations Bridge?

The only aspect I find lacking in OpenText Operations Bridge is more aesthetic. The dashboards from OpenText Operations Bridge, when compared to those from Splunk, are less visually appealing. Splu...

What is your primary use case for Micro Focus Operations Bridge?

We use OpenText Operations Bridge ( /products/opentext-operations-bridge-reviews ) more from an event correlation perspective. We do not use it for pure monitoring since we have other monitoring to...

ServiceNow IT Operations Management vs IBM Tivoli NetCool OMNIbus

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Zabbix vs OpenText Operations Bridge

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Product Reports

IBM Tivoli NetCool OMNIbus

Download IBM Tivoli NetCool OMNIbus product report

OpenText Operations Bridge

Download OpenText Operations Bridge product report

Also Known As

Tivoli NetCool OMNIbus

Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics

Overview

Tivoli Netcool OMNIbus provides near real-time service assurance for business infrastructure, applications, servers, network devices and protocols, Internet protocols, storage and security devices.

IBM

OpenText Operations Bridge – SaaS is enterprise event and performance management software. With automated discovery, monitoring, and remediation, it fast-tracks your move to full-stack AIOps across multicloud and on- premises environments.

OpenText

Sample Customers

Consolidated Communications, €sterreichische Bundesbahnen (€BB), Capgemini

GE Money Bank, Bank AlJazira, Tech Mahindra

IBM Tivoli NetCool OMNIbus vs. OpenText Operations Bridge