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IBM Tivoli Access Manager [EOL] vs Symantec Identity Governance and Administration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli Access Manager [...
Average Rating
8.0
Reviews Sentiment
3.8
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Symantec Identity Governanc...
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
User Provisioning Software (9th), Identity Management (IM) (23rd), Identity Governance Administration (IGA) (8th)
 

Featured Reviews

it_user711612 - PeerSpot reviewer
Senior Consultant at a insurance company with 1,001-5,000 employees
Reverse proxy provides central control over authentication and authorization.
It is a single product that caters for all the business needs throughout the organization. It provides a seamless integration that in turn encourages most of the applications to use the SSO features Reverse proxy is the most valuable feature as it provides central control over authentication and…
reviewer2183661 - PeerSpot reviewer
Managing Director at a consultancy with 1-10 employees
Has an easy initial setup process, but its technical support services need improvement
The product's technical support could be better. The integration project requires a lot of technical details, so we need to find it quickly and easily. There was a large community of knowledge in the past. We kept it together and got the results. The community that works around the particular technical issue is shrinking. It used to be a specialized community that would help with the process. These particular areas need improvement. Broadcom is still using a hybrid cloud model, with some workloads on-premises and some in the cloud. They must start with the cloud adoption and move as many workloads to the cloud as possible. The on-premises environment is becoming stable. They need to rebuild that cost and the software. The product's pre-sales, technical support, and installation could also improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is one of the best products in the present market in the area of access management."
"It is a single product that caters for all the business needs throughout the organization."
"It has helped them to improve and control web and mobile application security."
"It provides good scalability and reliability, not to mention the overall availability of the service."
"The WebSEAL reverse proxy is great for protecting your critical systems."
"Provided more secure computing."
"Since its birth it is an unbelievable stable product."
"Several SSO methods are supported out of box, federation based SSO (SAML / Oauth / OpenID etc) setup is easy, performance and scalability are very good, and the internal STS token service can be used for custom SSO tokens."
"The support's been good from CA."
"Enabled enhanced delegated control to application owners and third party support reducing overhead cost to support desk and directory services teams"
"The ability to customise the screen, and create a technical solution suited to the business requirements including delegation, password management and role based access."
"I don't see any issues with CA, and everyone in the business is happy with CA and their support."
"Word mining and risk campaigns are the most valuable features of this solution."
"Using the implementation guide, I was able to implement the solution with ease."
"It allowed local departments to manage the people in their own groups, without any help from the IT department."
"This solution was implemented for a Financial Client to automate account provisioning across various disparate systems (more than 80 systems across 5 countries)."
 

Cons

"Complex to install and run."
"This product is also available in the appliance offering which has not yet matured and has many issues."
"Installation and configuration. If you don’t know the requirements of the supporting components, it could be complicated to install and this has been improved in the later versions that are renamed to IBM Tivoli Security Access Manager."
"The pricing is always costly."
"The product has not been updated with emerging technologies over the years specifically around AJAX, REST and Mobile app integration."
"Multi-factor authentication with social integration needs to improve."
"Redundant Policy servers had to be manually configured using LB."
"Multi-factor authentication with social integration needs to improve."
"We would like to see integration with analytics. Also, for them to be more efficient regarding discovering and implementing new rules."
"There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
"Technical support from CA is not very good."
"The initial setup was very complex. The product is just basically a conglomerate of a bunch of other products that were bought and pieced together."
"The interfaces need to be revamped. They are too antiquated."
"We did a number of things in our deployment which made life more difficult on us."
"It has a large footprint which you'd expect to be much, much smaller. Just to run basic services, we have 10 different servers. Also, if it were easier to manage, that'd be useful."
"The reporting functions."
 

Pricing and Cost Advice

"The IBM prices are, as ever, extortionate, even with a business partnership, and high levels of discounts."
"The connector is free, and bundled with the product."
"Compared to other options, CA products are not that expensive."
"The price is flexible for our existing customers."
"The price is based on the number of users."
"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
"The product has a good price in competition with another product with the same solution."
"Pricing and licensing models are adequate and reasonable."
"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
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Top Industries

By visitors reading reviews
No data available
Marketing Services Firm
12%
Manufacturing Company
12%
Construction Company
7%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise18
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise9
Large Enterprise45
 

Questions from the Community

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What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...
What is your primary use case for Symantec Identity Governance and Administration?
I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...
 

Also Known As

Tivoli Access Manager, IBM Security Access Manager
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Overview

 

Sample Customers

Essex Technology Group Inc.
Acciona, Core Blox, DBS
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