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IBM Tivoli Access Manager [EOL] vs Symantec Identity Governance and Administration comparison

IBM and Broadcom are both solutions in the User Provisioning Software category. Additionally, 93% of IBM users are willing to recommend the solution, compared to 81% of Broadcom users who would recommend it.
Symantec Identity Governanc...
Read 66 Symantec Identity Governance and Administration reviews
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81% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between IBM Tivoli Access Manager [EOL] and Symantec Identity Governance and Administration based on real PeerSpot user reviews.

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To learn more, read our detailed User Provisioning Software Report (Updated: May 2026).
Buyer's Guide
User Provisioning Software
May 2026
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Helped 894,807 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli Access Manager [...
Average Rating
8.0
Reviews Sentiment
3.8
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Symantec Identity Governanc...
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
User Provisioning Software (8th), Identity Management (IM) (18th), Identity Governance Administration (IGA) (8th)
 

Featured Reviews

it_user711612 - PeerSpot reviewer
it_user711612
Senior Consultant at a insurance company with 1,001-5,000 employees
Reverse proxy provides central control over authentication and authorization.
It is a single product that caters for all the business needs throughout the organization. It provides a seamless integration that in turn encourages most of the applications to use the SSO features Reverse proxy is the most valuable feature as it provides central control over authentication and…
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reviewer2183661 - PeerSpot reviewer
reviewer2183661
Managing Director at a consultancy with 1-10 employees
Has an easy initial setup process, but its technical support services need improvement
The product's technical support could be better. The integration project requires a lot of technical details, so we need to find it quickly and easily. There was a large community of knowledge in the past. We kept it together and got the results. The community that works around the particular technical issue is shrinking. It used to be a specialized community that would help with the process. These particular areas need improvement. Broadcom is still using a hybrid cloud model, with some workloads on-premises and some in the cloud. They must start with the cloud adoption and move as many workloads to the cloud as possible. The on-premises environment is becoming stable. They need to rebuild that cost and the software. The product's pre-sales, technical support, and installation could also improve.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Single Sign-On functionality is valuable because the core purpose of the product is to allow universal (or bespoke) SSO for application suites."
"Some of the valuable features are: Reverse proxy Protected object space Ease of integration Multiple and robust AuthN and AuthZ mechanisms built-in No single point of failure (SPOF)"
"The WebSEAL reverse proxy is great for protecting your critical systems."
"This product is highly recommended to meet access management and web single sign-on requirements."
"Tivoli Access Manager (or IBM Security Access Manager) is a fully featured web authentication, sso and authorization product."
"I like the primary function of this product allowing the administration of user/network accounts with a fair amount of ease."
"Tivoli Access Manager's proxy product (WebSEAL) is extremely fast."
"Single Sign-On functionality is valuable because the core purpose of the product is to allow universal (or bespoke) SSO for application suites."
More IBM Tivoli Access Manager [EOL] pros
"Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture)."
"Our customers find it easy to use."
"The big benefit is that the end users have an easier process requesting security access."
"The solution in which we have brought in CA Identity Manager, it is like combining multiple HR sources and it helps reduce thousands of hours of work."
"This product has allowed me to take the repetitive tasks away from a person so the value of a person is better."
"Compliance improvements."
"It's a very useful tool that has improved our client's security, from day one."
"Automated provisioning removes manual labor and manual provisioning."
More Symantec Identity Governance and Administration pros
 

Cons

"The user interface looks like it was designed for technical personnel only."
"Initial setup was complicated because TAM was implemented as a part of the IDM solution."
"Multi-factor authentication with social integration needs to improve."
"Sometimes, there are long running support tickets (for 6-8 months) and that is unacceptable from the customer's point of view."
"There is only a single step-up authentication path, but I have sometimes seen the need for several steps or a divergent path."
"Multi-factor authentication with social integration needs to improve."
"The product has not been updated with emerging technologies over the years specifically around AJAX, REST and Mobile app integration."
"I would rate the technical support a 6/10."
More IBM Tivoli Access Manager [EOL] cons
"There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
"Technical support from CA is not very good."
"Yes, sometimes the connection with the DB is lost, and it isn't fully recovered without restarting the server."
"The support from Symantec Identity Governance and Administration could improve."
"Although the capabilities are there, the user interface needs to be redesigned and the opportunities for integration should be improved."
"We've met with the product development folks, and as far as improvements, we're really looking at them from a user experience."
"We have issues with scalability, and it has taken time due to the requirement of extra memory and more CPU."
"If you analyze the evolution of these type of solutions, there are still uncovered needs and the customers are still identifying needs."
More Symantec Identity Governance and Administration cons
 

Pricing and Cost Advice

"The IBM prices are, as ever, extortionate, even with a business partnership, and high levels of discounts."
"The price is based on the number of users."
"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
"Pricing and licensing models are adequate and reasonable."
"The connector is free, and bundled with the product."
"The price is flexible for our existing customers."
"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
"Compared to other options, CA products are not that expensive."
"The product has a good price in competition with another product with the same solution."
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Top Industries

By visitors reading reviews
Construction Company
15%
Marketing Services Firm
14%
Outsourcing Company
11%
Financial Services Firm
9%
Financial Services Firm
12%
Construction Company
11%
Manufacturing Company
10%
Marketing Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise18
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise9
Large Enterprise45
 

Questions from the Community

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What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.
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What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...
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What is your primary use case for Symantec Identity Governance and Administration?
I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...
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Compared 3% of the time
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More Symantec Identity Governance and Administration Competitors
 

Product Reports

Buyer's Guide
IBM Tivoli Access Manager [EOL]
May 2026
IBM Tivoli Access Manager [EOL] reportDownload IBM Tivoli Access Manager [EOL] product report
Buyer's Guide
Symantec Identity Governance and Administration
April 2026
Symantec Identity Governance and Administration reportDownload Symantec Identity Governance and Administration product report
 

Also Known As

Tivoli Access Manager, IBM Security Access Manager
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Overview

IBM Tivoli Access Manager is a robust and secure centralized policy management solution for e-business and distributed applications. IBM Tivoli Access Manager WebSEAL is a high performance, multi-threaded Web server that applies fine-grained security policy to the Tivoli Access Manager protected Web object space. WebSEAL can provide single sign-on solutions and incorporate back-end Web application server resources into its security policy.
IBM

Symantec Identity Governance and Administration offers automated management for identity lifecycles, provisioning, and entitlements, featuring easy integration, flexibility, role-based access, and strong compliance support.

This software provides effective identity lifecycle automation, entitlement management, provisioning, and access control while offering codeless customization through Policy and Identity Xpress technology. The integration with multiple applications supports regulatory compliance efforts, enhancing security and operational efficiency with a user-friendly interface. Users appreciate its ease of customization, though challenges in integrating with cloud services and external systems remain. Improvements are needed in technical support, reporting capabilities, and workflows. Its comprehensive identity solutions target sectors like retail, financial, and government, emphasizing risk management and compliance while integrating with HR systems.

What key features does it offer?
  • Automated Identity Lifecycle Management: Simplifies creating, modifying, and removing identities.
  • Provisioning and Entitlement Management: Manages permissions and entitlements efficiently.
  • Role-Based Access: Facilitates access control through defined user roles.
  • Policy and Identity Xpress: Enables codeless customization.
  • Regulatory Compliance Support: Assists in meeting compliance standards.
What benefits and ROI can be expected?
  • Increased Operational Efficiency: Reduces manual workload with automation.
  • Enhanced Security: Protects access and identity data effectively.
  • Improved Integration Capabilities: Connects with existing applications seamlessly.
  • Customizability: Adapts to specific needs without extensive coding.
  • Strong Compliance Assurance: Supports adherence to industry regulations.

Organizations in retail, financial, and government sectors utilize this software to streamline identity management and standardize user accounts. Businesses focus on user creation, privilege management, and compliance certification by aligning access with business rules. Integration with HR systems for identity solutions is achieved through technical customizations.

Broadcom
 

Sample Customers

Essex Technology Group Inc.
Acciona, Core Blox, DBS
Buyer's Guide
User Provisioning Software
May 2026
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