No more typing reviews! Try our Samantha, our new voice AI agent.

IBM Tivoli Access Manager [EOL] vs Symantec Identity Governance and Administration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli Access Manager [...
Average Rating
8.0
Reviews Sentiment
3.8
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Symantec Identity Governanc...
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
User Provisioning Software (8th), Identity Management (IM) (18th), Identity Governance Administration (IGA) (8th)
 

Featured Reviews

it_user711612 - PeerSpot reviewer
Senior Consultant at a insurance company with 1,001-5,000 employees
Reverse proxy provides central control over authentication and authorization.
It is a single product that caters for all the business needs throughout the organization. It provides a seamless integration that in turn encourages most of the applications to use the SSO features Reverse proxy is the most valuable feature as it provides central control over authentication and…
reviewer2183661 - PeerSpot reviewer
Managing Director at a consultancy with 1-10 employees
Has an easy initial setup process, but its technical support services need improvement
The product's technical support could be better. The integration project requires a lot of technical details, so we need to find it quickly and easily. There was a large community of knowledge in the past. We kept it together and got the results. The community that works around the particular technical issue is shrinking. It used to be a specialized community that would help with the process. These particular areas need improvement. Broadcom is still using a hybrid cloud model, with some workloads on-premises and some in the cloud. They must start with the cloud adoption and move as many workloads to the cloud as possible. The on-premises environment is becoming stable. They need to rebuild that cost and the software. The product's pre-sales, technical support, and installation could also improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Flexibility to connect with different environments and product stability are the best features."
"It has helped them to improve and control web and mobile application security."
"OAuth 2 is now the de facto standard for API protection and scoped authorized delegation. IBM TAM now supports OAuth 2 and can act as fully compliant OAuth 2 authorization server."
"The combination of TAM with IDM in IBM Tivoli Identity Manager helped us to realize robust and secure authentication infrastructure in accordance with industry regulations and laws."
"The integration effort with the end application is quite straightforward and easy."
"This product is highly recommended to meet access management and web single sign-on requirements."
"It is a single product that caters for all the business needs throughout the organization."
"Before the solution was implemented it took around 2-3 weeks to get all the necessary account information for a new employee in my organization, and since implementation this now only takes a few minutes."
"I don't see any issues with CA, and everyone in the business is happy with CA and their support."
"Word mining and risk campaigns are the most valuable features of this solution."
"Extremely good customization possible with respect to local language support."
"The most valuable aspects of Symantec Identity Governance and Administration are all the features, it is the most complete solution on the market. It has features, such as scanners and portals, it has everything."
"This product has allowed me to take the repetitive tasks away from a person so the value of a person is better."
"The latest version is very simple to set up and install with a lot of wizards, and it also comes with a new Virtual Appliance which can select the features and be ready to use."
"The solution is user-friendly and easy to use, the initial setup is pretty simple, the stability is good, and the scalability potential is there if a company needs to expand."
"What I found most valuable in Symantec Identity Governance and Administration is its simple GUI."
 

Cons

"There were endless issues with stability in version 8.0.1."
"There is Java process that hangs in WebSphere almost every month."
"There is only a single step-up authentication path, but I have sometimes seen the need for several steps or a divergent path."
"We have had stability issues lately with the hardware and SAN that the product runs on."
"The whole product could be made into one suite instead of multiple components which are essentially a part of the same infrastructure."
"You must be skilled to use Tivoli Access Manager."
"Multi-factor authentication with social integration needs to improve."
"The pricing is always costly."
"The drawback with the CA Identity Manager is they don't have a connector to HR systems like SAP, or PeopleSoft, or Workday."
"Despite having a Linux/JBOSS version it does not perform at the same level of proficiency as Windows/.NET."
"The administrative part is not very intuitive."
"Cost is the only demerit of Identity Manager because it requires updates of software and technology as users keep multiplying."
"Multiple issues with stability of the provisioning servers."
"The product works slowly while accessing cloud-native solutions."
"The technical support for this particular product is really poor and needs a lot of work."
"Yes, sometimes the connection with the DB is lost, and it isn't fully recovered without restarting the server."
 

Pricing and Cost Advice

"The IBM prices are, as ever, extortionate, even with a business partnership, and high levels of discounts."
"Compared to other options, CA products are not that expensive."
"The product has a good price in competition with another product with the same solution."
"The price is flexible for our existing customers."
"Pricing and licensing models are adequate and reasonable."
"The price is based on the number of users."
"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
"The connector is free, and bundled with the product."
report
Use our free recommendation engine to learn which User Provisioning Software solutions are best for your needs.
894,807 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
15%
Marketing Services Firm
14%
Outsourcing Company
11%
Financial Services Firm
9%
Financial Services Firm
12%
Construction Company
11%
Manufacturing Company
10%
Marketing Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise18
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise9
Large Enterprise45
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...
What is your primary use case for Symantec Identity Governance and Administration?
I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...
 

Also Known As

Tivoli Access Manager, IBM Security Access Manager
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Overview

 

Sample Customers

Essex Technology Group Inc.
Acciona, Core Blox, DBS
Find out what your peers are saying about One Identity, SailPoint, Omada and others in User Provisioning Software. Updated: May 2026.
894,807 professionals have used our research since 2012.