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IBM Resilient vs Resolve Automation as-a-service (Raaas) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Resilient
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Incident Response (4th), Security Orchestration Automation and Response (SOAR) (16th)
Resolve Automation as-a-ser...
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Process Automation (65th), Workload Automation (52nd), Network Automation (28th)
 

Mindshare comparison

IBM Resilient and Resolve Automation as-a-service (Raaas) aren’t in the same category and serve different purposes. IBM Resilient is designed for Security Incident Response and holds a mindshare of 8.8%, down 11.0% compared to last year.
Resolve Automation as-a-service (Raaas), on the other hand, focuses on Process Automation, holds 0.1% mindshare.
Security Incident Response Market Share Distribution
ProductMarket Share (%)
IBM Resilient8.8%
Proofpoint Threat Response15.4%
ServiceNow Security Operations14.4%
Other61.4%
Security Incident Response
Process Automation Market Share Distribution
ProductMarket Share (%)
Resolve Automation as-a-service (Raaas)0.1%
Camunda24.8%
Temporal7.4%
Other67.69999999999999%
Process Automation
 

Featured Reviews

Usman Bhatti - PeerSpot reviewer
Simple deployment, scalable, but lacking third-party solution compatibility
Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution. It's worth noting that many third-party add-on applications needed to be purchased separately to integrate with IBM Resilient. While there were built-in applications available for incident remediation, the selection was limited. Additionally, integrating third-party applications was often a difficult and time-consuming process due to the technical complexity involved.
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Top Industries

By visitors reading reviews
Financial Services Firm
35%
Computer Software Company
8%
Manufacturing Company
6%
Comms Service Provider
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
No data available
 

Questions from the Community

What do you like most about IBM Resilient?
It is a stable solution...It is a scalable solution.
What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
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Overview

 

Sample Customers

Golden Living, Health Equity, USA Funds
T-Mobile, Zayo, CenturyLink, Spectrum, US Cellular, Telus, Level 3 Communications, Cable & Wireless Communications
Find out what your peers are saying about ServiceNow, VMware, Proofpoint and others in Security Incident Response. Updated: August 2025.
867,497 professionals have used our research since 2012.