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IBM Maximo vs Infor CloudSuite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Maximo
Ranking in Enterprise Asset Management (EAM)
1st
Average Rating
8.0
Number of Reviews
27
Ranking in other categories
Billing Software (5th)
Infor CloudSuite
Ranking in Enterprise Asset Management (EAM)
3rd
Average Rating
7.8
Reviews Sentiment
6.1
Number of Reviews
19
Ranking in other categories
CRM (17th), ERP (14th), Local Government CRM (6th), Product Configuration and Quoting (7th), Warehouse Management (4th), Cloud HCM (7th), Financial Close Software (7th)
 

Mindshare comparison

As of January 2026, in the Enterprise Asset Management (EAM) category, the mindshare of IBM Maximo is 16.0%, down from 27.4% compared to the previous year. The mindshare of Infor CloudSuite is 5.9%, up from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Asset Management (EAM) Market Share Distribution
ProductMarket Share (%)
IBM Maximo16.0%
Infor CloudSuite5.9%
Other78.1%
Enterprise Asset Management (EAM)
 

Featured Reviews

reviewer2796087 - PeerSpot reviewer
Développement Fullstack at a computer software company with 1,001-5,000 employees
Asset workflows have become highly customizable and have delivered significant downtime savings
IBM Maximo can be improved by providing developers with more documentation. I think IBM lacks a lot of documentation and hopefully the community who uses IBM Maximo can help if other developers have questions, but we really need official documentation because what is available on the internet is not official and we don't have strong documentation from IBM. I would also note that around usability, we see some lack of real custom needs in the applications of IBM Maximo Mobile. For example, in applications such as inspections, we cannot really sort by specific field and the search or filtering methods are not very clear, making it difficult to easily find what we are looking for.
AA
Project Manager, Program at SPTLabtech
Integrated planning has improved document automation but reporting and user experience still need work
There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user experience can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable. Another area is user experience; it takes several clicks to get to the information, and the user interface isn't that intuitive. Compared to other solutions, such as top-tier options such as Oracle or SAP, this stands out as an area needing improvement. When it comes to integration, Infor CloudSuite does offer a great deal of flexibility. It comes with APIs, so you can integrate with any third-party systems you may use. On that front, it's sufficient; however, it does require some specialized resources, as it's not a layman's job, and developers need to help with the integration. This is generally the case for any ERP. The user interface could indeed be better, and there is a steep learning curve for users; it takes time for them to get accustomed to Infor CloudSuite's interface and forms. However, once users adapt, it becomes easier and smoother to navigate. There are great features associated with Infor CloudSuite, such as DataViews and Birst as a business intelligence tool, which can be integrated with the basic product. Implementing Birst isn't plug-and-play; it requires a team of technical resources to execute. Additionally, there is a feature that allows integration with Excel, which can be installed by your IT team.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most powerful features are the database and integration with CMDB."
"Has a powerful audit combination that helps achieve high accuracy."
"There are not many enterprise asset management systems on the market and not many that have the categories that IBM Maximo has."
"They have a real strength of tracking the asset itself along with the condition of the asset, the maintenance of the asset and who has access to the asset, etc."
"The most valuable features of IBM Maximo are the overall power and interface, and there are a lot of different modules that we use that are helpful. Additionally, it's an integrated solution and it has a lot of capabilities."
"We were doing all kinds of paperwork for every type of order and to maintain our assets but with the use of the IBM Maximo application, we can automate a lot of the processes."
"The most valuable feature is asset management maintenance as well as asset management overall."
"The most valuable features are the ability to create work orders and preventative maintenance."
"It offers a facility to get data quickly."
"Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities."
"Infor CloudSuite is a kind of ERP that is suitable for a medium or small discrete manufacturer, especially in the health sector, life sciences, and biotechnologies."
"The stability of the solution is perfect. I rate it a ten out of ten."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"The customization capabilities of CloudSuite Industrial are also there."
"It is a scalable solution."
"The employee interface, specifically the UI, is one of the most valuable features in Infor CloudSuite, and after implementing it, I have seen numerous improvements in the UI space, including simplified navigation that has become easier with every CU, which is positive."
 

Cons

"It needs full-service visibility. There are a lot of things that are hard for users to find out. For example, the Service Catalog is not too friendly. You really have to know what you're looking for."
"I feel that the interface is a little too complicated with a large number of fields to enter."
"The standard reports that shipped with the package need to be enriched with more advanced reports, especially for the Inventory Management sections."
"There are always ways to improve and make things better."
"Although you can create notifications with Maximo, the configuration and options could be improved."
"Areas for improvement would be the user interface and support for Arabic. They could also be more customer-oriented."
"Could use some alignment regarding some standards and the tracking of the IT assets. Even though they have all of the information (i.e. where are the assets, who owns the asset, etc.), they were not mapping it to different cyber standards."
"It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning."
"Pricing is always an area where there is room for improvement."
"There are areas where Infor CloudSuite can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable."
"As far as pricing and licensing are concerned, more licenses are needed when companies grow with Infor CloudSuite."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"The price of the solution is not good. In Europe, it's difficult to find people who already know Infor, which was a problem during implementation."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"The solution's support service could be better."
"They could include marketing automation for the product."
 

Pricing and Cost Advice

"IBM Maximo offers a licensing application, and you have to comply with the license."
"The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management."
"You pay for what you get. There are lots of options depending on how you would like to implement Maximo."
"I do not know about the price of the solution. However, this has been an expensive project overall."
"$USD700 per agent user."
"Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."
"​Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing.​"
"On a scale from one to ten, where one is low and ten is high, I rate the pricing a nine. The price is very high."
"The pricing is not built on a standard model."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"For on-premise installations, the licensing is yearly."
"The platform's pricing depends on the specific number of users."
"It is a cost-effective solution."
"I feel it is not very cheap, very economical but also not very expensive."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"The product is expensive. I rate the pricing a five out of ten."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Government
12%
Energy/Utilities Company
7%
Computer Software Company
7%
Manufacturing Company
14%
Healthcare Company
8%
University
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise2
Large Enterprise19
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise10
Large Enterprise4
 

Questions from the Community

What needs improvement with IBM Maximo?
IBM Maximo could be improved if they added a comprehensive finance module, as that would make it a more complete standalone application. Currently, if you need specific finance software, you need t...
What is your primary use case for IBM Maximo?
My main use case for IBM Maximo is managing maintenance. I used it first as an end user, and later joined the implementation team. Now I'm administrating and implementing IBM Maximo. The transition...
What advice do you have for others considering IBM Maximo?
There are many good implemented functions in IBM Maximo, but I see these two functions as the most valuable ones from my point of view. My advice to others considering IBM Maximo is that top manage...
What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
 

Also Known As

Maximo
SyteLine
 

Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
PRIDE Industries
Find out what your peers are saying about IBM Maximo vs. Infor CloudSuite and other solutions. Updated: December 2025.
881,282 professionals have used our research since 2012.