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IBM Maximo vs Infor CloudSuite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Maximo
Ranking in Enterprise Asset Management (EAM)
1st
Average Rating
8.2
Number of Reviews
30
Ranking in other categories
Billing Software (5th)
Infor CloudSuite
Ranking in Enterprise Asset Management (EAM)
3rd
Average Rating
7.8
Reviews Sentiment
6.1
Number of Reviews
19
Ranking in other categories
CRM (16th), ERP (13th), Local Government CRM (5th), Product Configuration and Quoting (7th), Warehouse Management (4th), Cloud HCM (6th), Financial Close Software (8th)
 

Mindshare comparison

As of February 2026, in the Enterprise Asset Management (EAM) category, the mindshare of IBM Maximo is 15.4%, down from 27.8% compared to the previous year. The mindshare of Infor CloudSuite is 6.3%, up from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Asset Management (EAM) Market Share Distribution
ProductMarket Share (%)
IBM Maximo15.4%
Infor CloudSuite6.3%
Other78.3%
Enterprise Asset Management (EAM)
 

Featured Reviews

Tajek Lawrence - PeerSpot reviewer
Digital Marketing Manager at UPS
Streamlined asset lifecycle management has reduced downtime and improves data‑driven decisions
IBM Maximo is my daily companion, and the software supports asset management. Using the software, we can monitor and optimize our system's performance and conduct predictive maintenance to prevent sudden downtime. The software is very robust and cost-effective.IBM Maximo is very well suited to asset lifecycle management and system condition monitoring. The product is user-friendly and effective in managing work orders. The software pricing is much more affordable than that of other EAM systems. The best features IBM Maximo offers in my experience include workflow, assets tracking, and integration with other apps. The software is very effective in trend analysis and downtime tracking and is well-suited for preventive maintenance and predictive maintenance. Additionally, it has ease of use and seamless integration with other tools such as M-Power, Omino, and IBM Maximo. The reporting feature is excellent, as it allows for order and job card updates. IBM Maximo has positively impacted my organization, as we have noticed significant advantageous changes. The use of the software has significantly improved operational efficiency in our organization by streamlining processes and preventing system failures. IBM Maximo has reduced unplanned downtime by enhancing preventive maintenance. The introduction of this product in our industry enabled data-driven decision making through real-time performance analytics and reporting. We have experienced specific outcomes, with fewer downtime instances of around ten percent. We have also experienced improved operational efficiency in our organization of approximately seventy percent.
AA
Project Manager, Program at SPTLabtech
Integrated planning has improved document automation but reporting and user experience still need work
There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user experience can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable. Another area is user experience; it takes several clicks to get to the information, and the user interface isn't that intuitive. Compared to other solutions, such as top-tier options such as Oracle or SAP, this stands out as an area needing improvement. When it comes to integration, Infor CloudSuite does offer a great deal of flexibility. It comes with APIs, so you can integrate with any third-party systems you may use. On that front, it's sufficient; however, it does require some specialized resources, as it's not a layman's job, and developers need to help with the integration. This is generally the case for any ERP. The user interface could indeed be better, and there is a steep learning curve for users; it takes time for them to get accustomed to Infor CloudSuite's interface and forms. However, once users adapt, it becomes easier and smoother to navigate. There are great features associated with Infor CloudSuite, such as DataViews and Birst as a business intelligence tool, which can be integrated with the basic product. Implementing Birst isn't plug-and-play; it requires a team of technical resources to execute. Additionally, there is a feature that allows integration with Excel, which can be installed by your IT team.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Provides great flexibility."
"We were able to scale perfectly.​"
"It is configurable, where you can add extra fields to screens and to the database."
"The most powerful features are the database and integration with CMDB."
"The most valuable features are the ability to create work orders and preventative maintenance."
"Work order management and scalability enables the businesses' needs to be met."
"The ability to configure and integrate it with other solutions for ERP."
"We were doing all kinds of paperwork for every type of order and to maintain our assets but with the use of the IBM Maximo application, we can automate a lot of the processes."
"The stability of the solution is perfect. I rate it a ten out of ten."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities."
"The product's most valuable feature is production planning. It is one of the core features."
"Infor CloudSuite is a kind of ERP that is suitable for a medium or small discrete manufacturer, especially in the health sector, life sciences, and biotechnologies."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"It is a very scalable solution."
"The customization capabilities of CloudSuite Industrial are also there."
 

Cons

"You can get lost using the application"
"It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning."
"I feel that the interface is a little too complicated with a large number of fields to enter."
"It's quite reliable, but new versions often are not too stable. They bring in enhancements but they break other stuff."
"It's not user-friendly. It could use shortcuts for frequently requested services."
"​Maximo is a big system, so the initial setup is complex."
"This solution could improve by integrating or embedding finances, charts of accounts, and invoicing."
"Vendor management needs enhancement."
"Pricing is always an area where there is room for improvement."
"The disadvantages of Infor CloudSuite are related to Absence Management. There are too many setups for users to establish absence plans, formulas, and calculations."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"The solution's support service could be better."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"The price of the solution is not good."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
 

Pricing and Cost Advice

"IBM Maximo offers a licensing application, and you have to comply with the license."
"Where available, concurrent licenses can be more cost efficient and provide more flexibility."
"$USD700 per agent user."
"The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management."
"I do not know about the price of the solution. However, this has been an expensive project overall."
"On a scale from one to ten, where one is low and ten is high, I rate the pricing a nine. The price is very high."
"Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."
"You pay for what you get. There are lots of options depending on how you would like to implement Maximo."
"It is a cost-effective solution."
"The pricing is not built on a standard model."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"The product is expensive. I rate the pricing a five out of ten."
"I feel it is not very cheap, very economical but also not very expensive."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"For on-premise installations, the licensing is yearly."
"The platform's pricing depends on the specific number of users."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Government
11%
Energy/Utilities Company
8%
Computer Software Company
7%
Manufacturing Company
14%
Healthcare Company
8%
University
6%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise2
Large Enterprise20
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise10
Large Enterprise4
 

Questions from the Community

What needs improvement with IBM Maximo?
IBM Maximo can be improved by providing developers with more documentation. I think IBM lacks a lot of documentation and hopefully the community who uses IBM Maximo can help if other developers hav...
What is your primary use case for IBM Maximo?
My main use case for IBM Maximo is as a technical consultant, so I help companies to use IBM Maximo. A quick, specific example of how I've helped a company use IBM Maximo is that it is quite generi...
What advice do you have for others considering IBM Maximo?
IBM Maximo in their last version includes mobility functionalities which can use the offline mode for technicians that do not have internet connection, and that is really helpful for them. Addition...
What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
 

Also Known As

Maximo
SyteLine
 

Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
PRIDE Industries
Find out what your peers are saying about IBM Maximo vs. Infor CloudSuite and other solutions. Updated: February 2026.
882,207 professionals have used our research since 2012.