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IBM Maximo vs Infor CloudSuite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Maximo
Ranking in Enterprise Asset Management (EAM)
1st
Average Rating
8.2
Number of Reviews
30
Ranking in other categories
Billing Software (5th)
Infor CloudSuite
Ranking in Enterprise Asset Management (EAM)
3rd
Average Rating
7.8
Reviews Sentiment
6.1
Number of Reviews
19
Ranking in other categories
CRM (16th), ERP (13th), Local Government CRM (5th), Product Configuration and Quoting (7th), Warehouse Management (4th), Cloud HCM (6th), Financial Close Software (8th)
 

Mindshare comparison

As of February 2026, in the Enterprise Asset Management (EAM) category, the mindshare of IBM Maximo is 15.4%, down from 27.8% compared to the previous year. The mindshare of Infor CloudSuite is 6.3%, up from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Asset Management (EAM) Market Share Distribution
ProductMarket Share (%)
IBM Maximo15.4%
Infor CloudSuite6.3%
Other78.3%
Enterprise Asset Management (EAM)
 

Featured Reviews

Tajek Lawrence - PeerSpot reviewer
Digital Marketing Manager at UPS
Streamlined asset lifecycle management has reduced downtime and improves data‑driven decisions
IBM Maximo is my daily companion, and the software supports asset management. Using the software, we can monitor and optimize our system's performance and conduct predictive maintenance to prevent sudden downtime. The software is very robust and cost-effective.IBM Maximo is very well suited to asset lifecycle management and system condition monitoring. The product is user-friendly and effective in managing work orders. The software pricing is much more affordable than that of other EAM systems. The best features IBM Maximo offers in my experience include workflow, assets tracking, and integration with other apps. The software is very effective in trend analysis and downtime tracking and is well-suited for preventive maintenance and predictive maintenance. Additionally, it has ease of use and seamless integration with other tools such as M-Power, Omino, and IBM Maximo. The reporting feature is excellent, as it allows for order and job card updates. IBM Maximo has positively impacted my organization, as we have noticed significant advantageous changes. The use of the software has significantly improved operational efficiency in our organization by streamlining processes and preventing system failures. IBM Maximo has reduced unplanned downtime by enhancing preventive maintenance. The introduction of this product in our industry enabled data-driven decision making through real-time performance analytics and reporting. We have experienced specific outcomes, with fewer downtime instances of around ten percent. We have also experienced improved operational efficiency in our organization of approximately seventy percent.
AA
Project Manager, Program at SPTLabtech
Integrated planning has improved document automation but reporting and user experience still need work
There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user experience can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable. Another area is user experience; it takes several clicks to get to the information, and the user interface isn't that intuitive. Compared to other solutions, such as top-tier options such as Oracle or SAP, this stands out as an area needing improvement. When it comes to integration, Infor CloudSuite does offer a great deal of flexibility. It comes with APIs, so you can integrate with any third-party systems you may use. On that front, it's sufficient; however, it does require some specialized resources, as it's not a layman's job, and developers need to help with the integration. This is generally the case for any ERP. The user interface could indeed be better, and there is a steep learning curve for users; it takes time for them to get accustomed to Infor CloudSuite's interface and forms. However, once users adapt, it becomes easier and smoother to navigate. There are great features associated with Infor CloudSuite, such as DataViews and Birst as a business intelligence tool, which can be integrated with the basic product. Implementing Birst isn't plug-and-play; it requires a team of technical resources to execute. Additionally, there is a feature that allows integration with Excel, which can be installed by your IT team.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Preventive Maintenance feature, especially in its inspection routines and KPI abilities, is valuable."
"We are very thankful to have IBM integrated with our own Legacy cloud-based system"
"The large range of configurability of the product is great, since everyone has a different way of doing things."
"Work order management and scalability enables the businesses' needs to be met."
"We can manage, organize, and track incidents, claims, jobs, tasks, preventive and corrective maintenance, locations, and assets."
"They have a real strength of tracking the asset itself along with the condition of the asset, the maintenance of the asset and who has access to the asset, etc."
"Has a powerful audit combination that helps achieve high accuracy."
"Preventive maintenance management."
"The product's most valuable feature is production planning. It is one of the core features."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"It is a very scalable solution."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"It is a scalable solution."
"Infor CloudSuite is a kind of ERP that is suitable for a medium or small discrete manufacturer, especially in the health sector, life sciences, and biotechnologies."
"The employee interface, specifically the UI, is one of the most valuable features in Infor CloudSuite, and after implementing it, I have seen numerous improvements in the UI space, including simplified navigation that has become easier with every CU, which is positive."
 

Cons

"The mobile solution has a lot of room for improvement, especially in geopositioning capabilities, tracking capabilities, and configuration capabilities, in order to let the tech operate online and offline.​"
"I feel that the interface is a little too complicated with a large number of fields to enter."
"IBM is a big company and they have a lot of products. Level One, the first level of tech support, is the one that is used to stop the tsunami. For everyone, it's always work to get past that."
"You can get lost using the application"
"The pricing model of the solution has room for improvement as well as the after-sales support."
"The standard reports that shipped with the package need to be enriched with more advanced reports, especially for the Inventory Management sections."
"Coding can be complex when customization is required."
"Although you can create notifications with Maximo, the configuration and options could be improved."
"In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"They could include marketing automation for the product."
"The solution's support service could be better."
"It takes time to properly learn what the product can do."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"For the quality department, there is a module called quality, and I feel it has to be a little bit simplified."
 

Pricing and Cost Advice

"On a scale from one to ten, where one is low and ten is high, I rate the pricing a nine. The price is very high."
"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."
"I do not know about the price of the solution. However, this has been an expensive project overall."
"IBM Maximo offers a licensing application, and you have to comply with the license."
"Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."
"Where available, concurrent licenses can be more cost efficient and provide more flexibility."
"You pay for what you get. There are lots of options depending on how you would like to implement Maximo."
"$USD700 per agent user."
"It is a cost-effective solution."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"The product is expensive. I rate the pricing a five out of ten."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"The platform's pricing depends on the specific number of users."
"For on-premise installations, the licensing is yearly."
"I feel it is not very cheap, very economical but also not very expensive."
"The pricing is not built on a standard model."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Government
11%
Energy/Utilities Company
8%
Computer Software Company
7%
Manufacturing Company
14%
Healthcare Company
8%
University
6%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise2
Large Enterprise20
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise10
Large Enterprise4
 

Questions from the Community

What needs improvement with IBM Maximo?
IBM Maximo can be improved by providing developers with more documentation. I think IBM lacks a lot of documentation and hopefully the community who uses IBM Maximo can help if other developers hav...
What is your primary use case for IBM Maximo?
My main use case for IBM Maximo is as a technical consultant, so I help companies to use IBM Maximo. A quick, specific example of how I've helped a company use IBM Maximo is that it is quite generi...
What advice do you have for others considering IBM Maximo?
IBM Maximo in their last version includes mobility functionalities which can use the offline mode for technicians that do not have internet connection, and that is really helpful for them. Addition...
What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
 

Also Known As

Maximo
SyteLine
 

Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
PRIDE Industries
Find out what your peers are saying about IBM Maximo vs. Infor CloudSuite and other solutions. Updated: February 2026.
882,410 professionals have used our research since 2012.