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IBM Maximo vs Infor CloudSuite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Maximo
Ranking in Enterprise Asset Management (EAM)
1st
Average Rating
8.0
Number of Reviews
24
Ranking in other categories
Billing Software (5th)
Infor CloudSuite
Ranking in Enterprise Asset Management (EAM)
3rd
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
18
Ranking in other categories
CRM (17th), ERP (14th), Local Government CRM (6th), Product Configuration and Quoting (7th), Warehouse Management (4th), Cloud HCM (7th), Financial Close Software (7th)
 

Mindshare comparison

As of January 2026, in the Enterprise Asset Management (EAM) category, the mindshare of IBM Maximo is 16.0%, down from 27.4% compared to the previous year. The mindshare of Infor CloudSuite is 5.9%, up from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Asset Management (EAM) Market Share Distribution
ProductMarket Share (%)
IBM Maximo16.0%
Infor CloudSuite5.9%
Other78.1%
Enterprise Asset Management (EAM)
 

Featured Reviews

Omar Samy - PeerSpot reviewer
Maximo Team lead at Masters United
Improved resource management and streamlined operations enhance organizational efficiency
IBM Maximo could be improved if they added a comprehensive finance module, as that would make it a more complete standalone application. Currently, if you need specific finance software, you need to purchase something such as SAP and integrate it with IBM Maximo. Coverage in this area would help reduce dependency on additional software. Regarding finance features, I would want to see payment capabilities added to IBM Maximo, particularly for factories making payments with providers and collections. This feature isn't adequately covered in IBM Maximo. Additionally, enhanced finance reporting and managing GL would be beneficial. IBM Maximo covers GL but only at a surface level. It doesn't provide deep account analysis.
NF
Executive Director at Onsearch
Streamline order processing and client credit status checks with ease
It offers a facility to get data quickly. We handle approximately 500 to 600 orders per day, and the product is excellent for extracting and implementing solutions to check various parameters like client credit status. It is very easy to configure facilities to extract orders and adjust solutions to business needs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of IBM Maximo are the overall power and interface, and there are a lot of different modules that we use that are helpful. Additionally, it's an integrated solution and it has a lot of capabilities."
"We were doing all kinds of paperwork for every type of order and to maintain our assets but with the use of the IBM Maximo application, we can automate a lot of the processes."
"We are very thankful to have IBM integrated with our own Legacy cloud-based system"
"Work order management and scalability enables the businesses' needs to be met."
"Reliable, very configurable, and it's all integrated in the same database."
"They have a real strength of tracking the asset itself along with the condition of the asset, the maintenance of the asset and who has access to the asset, etc."
"We were able to scale perfectly.​"
"I have found Work Order management the most valuable feature. Additionally, it is a very robust and powerful solution."
"It offers a facility to get data quickly."
"The stability of the solution is perfect. I rate it a ten out of ten."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities."
"It is a very scalable solution."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
 

Cons

"The pricing model of the solution has room for improvement as well as the after-sales support."
"It's not user-friendly. It could use shortcuts for frequently requested services."
"Revision management of file attachments."
"Although you can create notifications with Maximo, the configuration and options could be improved."
"This solution could improve by integrating or embedding finances, charts of accounts, and invoicing."
"​Maximo is a big system, so the initial setup is complex."
"Initial setup is a longer process because Maximo is bigger and has more processes."
"It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning."
"In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"It takes time to properly learn what the product can do."
"They could include marketing automation for the product."
"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"The solution's support service could be better."
"The price of the solution is not good."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
 

Pricing and Cost Advice

"$USD700 per agent user."
"On a scale from one to ten, where one is low and ten is high, I rate the pricing a nine. The price is very high."
"You pay for what you get. There are lots of options depending on how you would like to implement Maximo."
"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."
"​Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing.​"
"The price of IBM Maximo could reduce, it is expensive."
"The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management."
"Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."
"The platform's pricing depends on the specific number of users."
"For on-premise installations, the licensing is yearly."
"It is a cost-effective solution."
"The product is expensive. I rate the pricing a five out of ten."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"The pricing is not built on a standard model."
"I feel it is not very cheap, very economical but also not very expensive."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
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Top Industries

By visitors reading reviews
Government
12%
Manufacturing Company
12%
Computer Software Company
7%
Energy/Utilities Company
7%
Manufacturing Company
13%
Healthcare Company
8%
Educational Organization
6%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise2
Large Enterprise13
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise4
 

Questions from the Community

What needs improvement with IBM Maximo?
IBM Maximo could be improved if they added a comprehensive finance module, as that would make it a more complete standalone application. Currently, if you need specific finance software, you need t...
What is your primary use case for IBM Maximo?
My main use case for IBM Maximo is managing maintenance. I used it first as an end user, and later joined the implementation team. Now I'm administrating and implementing IBM Maximo. The transition...
What advice do you have for others considering IBM Maximo?
There are many good implemented functions in IBM Maximo, but I see these two functions as the most valuable ones from my point of view. My advice to others considering IBM Maximo is that top manage...
What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
 

Also Known As

Maximo
SyteLine
 

Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
PRIDE Industries
Find out what your peers are saying about IBM Maximo vs. Infor CloudSuite and other solutions. Updated: December 2025.
879,425 professionals have used our research since 2012.